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Jacobson Plastic Surgery

5.0 (4 reviews)
Open • 8:00 am - 5:00 pm

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3 years ago

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6 years ago

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3 years ago

I had a great experience getting Lipo here! Staff and DrJ were all wonderful and super responsive to questions.

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6 years ago

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Mayo Clinic

Mayo Clinic

2.9(367 reviews)
3.4 mi

I have never been to a medical network like the Mayo Clinic. This place is absolutely massive, and…read moreI was not disappointed in the care I received here. I first visited to discuss a surgical procedure for my facial nerve. Even with me traveling here from across the country, everything was a well orchestrated symphony. The electronic check in systems gave me exactly what I needed to know, and told me precisely where to go. When I arrived, they even told me where I needed to sit for when I'd be called back. The care team took their time with me and I had all my questions answered and we agreed on next steps. They even got me in, same day, to talk to a physical therapist, since I was from out of town.

The good, I have had excellent care at both the La Crosse, previously in Caledonia, Mn…read more Although, this hospital should really move into the new realities of life in 2026. What I will describe to you is the phone system, the RN or MD calls you, and leaves a VM with the phone number to call back. Alas, you cannot call the number that is provided. I have a heart procedure scheduled, and you would think proper care would involve the hospital providing the patient with an important phone number to call in the VM. Of course, perhaps I am not an international patient who pays cash?? This practice should stop, full stop. I was told by a kind receptionist that the nurse ( who called 4 times within 10 minutes while I was teaching) leaving an accurate phone number to call back, was possibly a HIPA violation. What is going on here? This is ridiculous! Is leaving the correct number a HIPA violation, I think not. If so, how about a modern variation TEXT me the proper information, that is used with many Mayo correspondence. The app doesn't help, when responding to the updated time that was described in the VM. I believe I am not the only person experiencing this problem. Too big to fail ? Maybe

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Mayo Clinic - In the Palmer building at Mayo Clinic one of the Mayo doctors one of the brothers original office preserved

In the Palmer building at Mayo Clinic one of the Mayo doctors one of the brothers original office preserved

Mayo Clinic
Mayo Clinic - Gonda Building

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Gonda Building

Carol Reid, MD

Carol Reid, MD

3.3(3 reviews)
4.1 mi

Dr. Reid is listed here as a cosmetic surgeon, but she's also an ear/nose/throat doctor. Both my…read morehusband and I have consulted with her for ear/nose/throat problems and have a lot of trust in her abilities to diagnose and treat us.

I am so appalled by the way this doctor handled my care, if I could give less than one star I would…read more! I made an appointment for some sinus problems I thought I was having- I have not had problems in the past so this was my first visit. The first round of treatment was sort of a trial and error approach which I was fine with, because I didn't want to jump right into a cat scan to see what was going on. After that treatment was unsuccessful, I opted on her recommendation to get the scan. A week or so after I got the scan, I called her office to find out why I hadn't heard back with my results, and I was told that I would have to make another appointment to go over the results. I have had tests done in the past and usually the doctor or nurse or NP will call you and give you results and tell you course of treatment, but I can't get anyone at this office to tell me what they saw on my scan, if anything or if its necessary to have another appointment. I have an HSA , and unlike many visits that are co pay driven, I have to pay for each visit. This gets expensive and I explained that to her. I would be happy to come back in if they saw something on my scan that was concerning , but I would be annoyed and it would be unnecessary to have me come back in to prescribe antibiotics. When I told them that I would not come back in until I talked to the doctor or had the results of my scan read to me, they told me it was a 75.00 fee to speak to her . Cmon!! That's not why you became a doctor is it??? I left feeling like the only thing important to this practice was my money, which I have decided not to give anymore of-on principle . I wonder if she sleeps well at night knowing that? This is not a best patient care approach to healthcare! Very disappointed :(

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Carol Reid, MD
Carol Reid, MD
Carol Reid, MD

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Jacobson Plastic Surgery - plasticsurgeons - Updated June 2026

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