As a former New York resident, and someone who has lived in various cities exposed to the cosmetic…read moreindustry I assure you my standards for a Medical Spa are high. Essence Skin Clinic, under the ownership & direction of Jennifer Sanneman CLP, is an excellent resource in Midwest. They offer and exclusive and exhaustive list of skin care treatments that address each individual's concern to help you leave feeling your absolute best. Jennifer treated me like gold, giving me highly personalized service. I have had 3 major laser resurfacing treatments and could not be more happy with my results. Her eye for perfection and that standards by which she trains her staff are far superior to that of any staff in MN. The wide range of services they offer are cutting edge in technology. A poor review of this place would just mean that that person's issues go much deeper than a cosmetic visit. Unhappy people are hurting people that lash out at others. As far as I am concerned. This place is a little "slice of Heaven" in the midwest & Jennifer and her "angels" can help me out with my appearance anytime!!!!! ;)

Kim is FANTASTIC at lashes! I have had my lashes done for years and she is professional and has…read morehigh standards. You will not be disappointed in her work. Schedule your lash fill with Kim (or a full set...) everyone will notice your eyes.

I have never had a haircut from Jen but she is my go-to for color. I went in with a picture of…read morewhat I had in mind and together we came up with some thing even better than what I wanted. She listens to me and offers suggestions as a professional that Help me make better decisions for my hair. Some of the other stylists were around and offered guidance where they had more experience which I absolutely love! I left feeling beautiful and pampered! PS: Her shampoos and scalp massages are to die for!

Great experience with Rachel for a haircut. In town for medical appointments- and I would highly…read morerecommend!

I have been going to Katie for a year. I mention to her to color the back of my hair. But no…read morestrikes were done in back. 8/12/2024 Edit: I just spoke with Katie and she called me to straighten out the situation with her. And I was happy she will fix the missed area.

Stylist was nice but she did not cut my hair like the picture I showed her. Very disappointedread more

I don't know how much experience Jess has with Asian men's haircut, but this is the best one I have…read moreever had since moving to Rochester. She is very friendly and professional. No wonder she is so highly rated on Yelp. Will definitely return.

My mousey grey hair had to go, I've lived with it too long and with spring coming I decided it was…read moretime for a change, I spotted her salon going by Century and had heard good things. So happy with the results, Jessica is my new hair stylist from now on.

Love ReVitalight for all my skincare needs. Everyone is super professional. Services are…read morereasonable. And I have seen great results. I highly recommend!

Perfect place to go to get color or skin care! Red light therapy is my favorite! It has…read moresignificantly helped with my scars and acne! The salon is always clean and very inviting. All the girls are so very helpful and friendly. I would recommend this salon to anyone. It appeals to all ages and genders. I have tried pretty much everything they have to offer and it's all amazing! Their spray tans are by far my favorite in town! Beautiful color! All in all I highly recommend!

I had an amazing experience at Sephora in Apache Mall thanks to Blake! From the moment I walked in,…read moreBlake was incredibly welcoming, friendly, and knowledgeable. He took the time to really listen to what I was looking for and helped me find products that were perfect for my skin and style. What really stood out was how patient and genuine he was throughout the whole process. He never made me feel rushed and answered all of my questions with great advice and product knowledge. Blake clearly knows his stuff and genuinely cares about making sure customers leave happy and confident with their purchases. Shopping for beauty products can sometimes feel overwhelming, but Blake made the entire experience fun, easy, and personalized. Customer service like this is rare and truly makes a difference. If you visit this Sephora location, I highly recommend asking for Blake--he goes above and beyond to make sure you have a great experience. I will definitely be coming back because of the excellent service!

I LOVE Sephora,i always feel so welcomed when am there.The makeup there is good and clean,and…read moreeverything looks so neat I really recommend going to Sephora!

Their appointment system is unreliable. They do not own or try to fix their mistakes…read more Their client experience keeps becoming worse.

Started out great, until my color was rinsed out and hair blow dried. As I was getting ready to…read moreleave, I noticed half my roots weren't colored AT ALL. There were solid lines throughout my hair where my roots were still blonde (hair is colored dark brown). I'm disappointed my stylist didn't notice as she was drying or curling my hair afterwards. Or maybe she DID notice but thought I wouldn't notice so she didn't mention anything. I had to point it out and ask for a manager to make sure it was redone correctly. I ended up in the salon for 5 hours for a root touch up and a 45 min facial. I really liked my stylist at first until she did the second application, which during that time, she was super rushed, got hair color all over my phone and arm, and was just overall unhappy and messy since she had to repeat it. The facial was okay, but not good enough to make up for the hair experience. I won't be back. The photo below was taken AFTER my color was done, hair was dried and curled. It looked like this throughout my head. Edit to add: a different stylist rinsed out the second color and I noticed at the shampoo bowl that she seemed to be in a huge hurry and was pretty sloppy. She got water all over my back and face, which honestly was the least of my problems. It just didn't feel like the rinsed my hair thoroughly. Fast forward to that night when I took out the hair clip I had wearing since I left the salon and there was hair color ALL OVER my beige clip. Hair color got all over my pillowcase and when I showered to rinse it, SOOO much color came out. I took a white washcloth and rubbed it all throughout my hair and there was so much color left. She literally only rinsed around my hairline, the top, and the ends. Completely left the crown of my head untouched with water and shampoo. After I showered, I towel dried it thoroughly with a white towel and there was no color whatsoever. I'm so mad at the sloppy work done to me. I have to buy a new sheet set now for my bed, a new towel, and a new clip. Small things, but could have easily been avoided if they were paying attention. This place sucks.

Casey does a great job with her waxing services! Her studio is for both massage and beauty…read moreservices, which provides a relaxing atmosphere for an otherwise not-so-relaxing experience! It's hard to find good waxing services in the area, and she does a wonderful job!

From the owner: Brazilian Waxing Bikini Waxing…read more Eyebrow Waxing Full Face Waxing Back and Chest Waxing Half and Full Leg Waxing Spray Tanning Makeup (lessons, special occasion and weddings) Brow and Lash tinting 30, 60 or 90 Minute Facials (Customized to your needs) 30, 60 or 90 Minute Massages

I had a wonderful experience at AEM. I went in for the laser pigment treatment. Mary Jo took care…read moreof me and was so great. She walked through the process, listened to my concerns and didn't push any product/services. It is refreshing to be with such professional staff. Thanks AEM.

This place is great! I had an appointment for a hydrating facial and let me tell you it works…read morewonders. It was so relaxing and my skin is flawless now. My esthetician Madelyn was very professional and did an amazing job. I'd recommend her to anybody. I'm going to start going in every month for a facial!

My experience was not up to standard. There was no "welcome to the european wax center" or "thank…read moreyou for coming in today". The receptionist was very rude- she was short in her responses and was rushing me through the payment process. I haven't been to a European wax center for 10+ years so I asked if I could get the free wax, which she simply said "no". It seemed grimy and dirty in the front desk check in area with excess boxes around and dirty plexiglass at the desk. Then, my waxer did not even talk or spark conversation with me. (I know that an important part of a wax is the distraction...) I was the one asking the questions and keeping the conversation rolling. She didn't explain to me what she was going to do. It was hard to relax in her presence. In terms of the waxing- she would put on pretty large pieces/areas of wax. In my experience, I have had people use smaller strips so that it was more precise and not as painful. It also seemed like she lost her grip on the wax sometimes so she took smaller pieces of the larger piece of wax. I asked how much the inner thy add on would be and she said "$12", so I said that I would like to add it. (It was actually $20). At the end, I looked down and she missed some spots. I asked her to wax another strip where there was a HUGE line of hair (I have no idea how she missed it). There were some sparse hairs that she missed too and she told me to "tweeze them because it turns out I have very sensitive skin". I knew that I had sensitive skin.... I will not be returning due to their lack of professionalism and experience.

I have been coming here for well over a year now. Tayler, who runs the front desk has outstanding…read morecustomer service skills. She is so friendly, polite and knowledgeable. Jasmine is the person I see for my services and is efficient, meticulous, professional and a delight to be around. Another thing I appreciate about this place is they are very respectful of their clients time. I'm a busy working professional and don't have the schedule that would allow me to sit and wait in a waiting room for an extended period. The client as well as the business are held accountable and have a set schedule to keep. I know I will be able to make my next obligation with no concerns because of waiting. The prices here are also unbeatable. The packages have saved me a ton of money.