What an amazing clinic. They have everything worked out to make sure that the patients have the…read morebest possible care. This is a CITY, not just a CLINIC. It would be possible to stay comfortably all day every day. And if walking is an issue, they have wheelchairs with transporters who will take you anywhere inside this clinic city. And all requests are welcomed and made available. From several eating places (btw the main restaurant has robots deliver your order to your table) very nice MAYO shop with everything you thought you needed. A RELAX room where you can recline for as long as you need to recharge and recharge your phone as well as well as a number of computers and printers available to patients. An in-house pharmacy. Lots of private restrooms. A museum that shows how the brothers Mayo started 150 years ago. Constant growing is obvious with construction of several more buildings. I am still in awe and I've only been to one of several Mayo buildings Almost forgot... there are dozens of shuttle busses that take you to Mayo and hotels. I guess the only downside is that one has to stay at a hotel that is costly.

My experience at Mayo Clinic in Rochester has profoundly changed my understanding of what excellent…read moremedical care can look like. I came to Mayo during an extraordinarily difficult period of my life, facing both extramammary Paget's disease (EMPD) and breast cancer after having already been through a brain tumor. I was frightened, exhausted, and trying to navigate multiple specialists and major decisions at once. One of the most important reasons I sought care at Mayo was its highly specialized experience treating EMPD, an extremely rare cancer for which expertise and surgical technique matter enormously. Before coming to Mayo, the options available to me locally were very different. I had been counseled toward wide local excision and came away believing that I should expect recurrence and potentially a devastating long-term prognosis. No one in my area could offer me the highly specialized, multidisciplinary, margin-controlled approach Mayo has developed for this disease. When I researched Mayo's outcomes, I discovered something that gave me hope for the first time: Mayo physicians have helped study a Mohs approach using CK-7 immunostaining in which only 2.3% of primary EMPD tumors in that published series had a local recurrence -- meaning 97.7% had no observed local recurrence. Mayo has continued to refine this approach specifically for female genital EMPD through collaboration among Mohs surgery, gynecologic oncology, plastic surgery, and other specialties when needed. That expertise is ultimately what brought me to Rochester. My own EMPD surgery required an extraordinarily long Mohs procedure, followed by reconstruction, but my team continued until I had completely clear margins. Hearing that I had 100% clear margins after everything I had feared remains one of the most meaningful moments of my life. What distinguished Mayo, however, was not simply the expertise of individual physicians, although that expertise was extraordinary. It was the way the entire system worked together around me. Dermatologic surgery, gynecologic oncology, plastic surgery, breast surgery, medical oncology, radiation oncology, advanced practice providers, and coordinating physicians communicated in a way that made complicated care feel organized rather than fragmented. I repeatedly experienced specialists who understood not only their particular portion of my treatment, but also what I had already endured and what the next member of the team needed to know. Just as importantly, I was treated like a person. My physicians and advanced practice providers took time to educate me, answer questions, respect my decisions, and acknowledge the emotional burden of multiple serious diagnoses. Several called me personally with results or updates. Others sat with me, held my hand before surgery, shared humor or pieces of their own lives, and made frightening experiences feel human and manageable. My breast cancer was treated with a breast-conserving approach that preserved far more than I had expected physically and emotionally. Throughout both cancers, I felt that the people caring for me were thoughtful about not only eliminating disease, but also preserving quality of life, dignity, function, and my ability to make informed decisions about my own body. I have repeatedly found myself thinking that somehow the exact person I needed appeared at the exact moment I needed them. Mayo gave me something I had been struggling to find elsewhere: a genuine sense of safety in medical care. I arrived frightened about what these diagnoses might mean for the rest of my life. I left knowing that I had received care from people who had devoted significant expertise to understanding diseases as rare as mine and who were willing to work across specialties to give me the best outcome they could. I am profoundly grateful for the expertise, compassion, interdisciplinary collaboration, and humanity I experienced there. Mayo Clinic has earned my deepest trust.

Avoid at all costs. I went into this location in September and was seen by one of their NP's. I…read moreexplained my symptoms, was tested for covid, the flu and strep, and was told I probably just had a virus and to go to Whole Foods to purchase some essential oils to help with my cough. The next morning, I woke up so disoriented, so I drove myself to Mayo Clinic's ER. Turns out I had double pneumonia and was septic, and this NP completely missed it. Absolutely unacceptable.

I know nobody wants to com medical center. But i just want to tell people that this place is very…read moregood, i was treated like a queen. Thank you

I had an abdominal hysterectomy done by Dr McKeon in April. Not that I enjoyed having surgery, but…read moreeveryone (nurses, doctor, or people, etc) couldn't have been nicer or more helpful. I didn't see the nurses as much the second night as I had a difficult neighbor, but they did check on me and did whatever was needed when I called. No complaints at all. The nurses were on the ball...no delays as far as what they needed to do per doctor's orders. Food service was nice. They had a large menu of things I could call to order (like room service). The nurses helped guide me what to order as my time progressed there. It didn't take too long to get anything from them. Everyone made sure I had all my information before I left and that I was ok to go. I'm still waiting for billing to go through, but the business office was very good at getting things set with insurance before hand. (I actually had to cancel once due to insurance not committing to payments. It was nice that they were honest with me.)

If you want to be treated like a number in a machine then go here! Place is a joke. Don't expect…read moreany care quality or any good type of care

I switched my care to OMC from the other provider in town and have never looked back. My doctor is…read morecompassionate, knowledgeable and supportive. I have seen specialists at OMC who have all been excellent. Great comprehensive care can be done at OMC with much less stress.

My appointment on Apr 7th, 2025, someone (low life) at the clinic had dirty hands to change my…read moreappointment (to missed) and removed the doctor' s the information Today on Feb 16th, 2026, I did show those evident papers to the nurse and her manager, and I called OMC Patient Relations office I hope I can meet someone to show those papers but no luck, she was refused to meet me

This is the worst hospital in the world. I brought these fuckers 20 years of medical records and…read morethey have literally done nothing but repeat everything that I have already done countless times you know what their mindset is oh, but we didn't do it so it wasn't done right prescribing. Something is prescribing something it's written on a fucking piece of paper by a doctor or nurse to able to prescribe the arrogance of this shit whole fucking hospital is unbelievable. One of their doctors and nurses can go fuck themselves.

They refused to let me leave even when I requested my release form against medical advice! Trying…read moreto force me to transfer from the clinic to the emergency department via ambulance against my will! I will never feel comfortable or heard at Mayo Clinic again, I even had a separate ride after they said I "shouldn't drive", I had no procedure done nothing I was at a med follow up consult when i was held against my will by staff and security as the security was on my side seeing that I was perfectly fine and safe to leave.

We are in the process of moving my dad home after a long stay in a nursing home for recovery from…read morestroke. His doctor at Olmsted saw him last month. She agreed to provide prescriptions for his care as he transitioned to home. So far, do good. No problem. But yesterday my Mom spent 12 minutes in a fierce struggle on the phone with what are called "triage" people (I hesitate to call them health care professionals) who kept interfering with her request to speak to my Dad's doctor's nurse about the prescriptions. They kept questioning her about what was wrong and whether or not his doctor had agreed to write prescriptions. She finally hung up, giving up. She tried again this morning. No better help. So she had to go in person. I can see that this clinic is trying to cut costs by screening calls. But why exasperate an elderly client by refusing to direct the call? Why insist on a complete story of all things wrong with him if she just needed a simple request? One of the prescriptions has a dire warning about not stopping it without the doctor giving approval, risking stroke as a result. I cannot see why cardiology patients would want to waste their time with these bureaucrats.

My appointment on April 7th, 2025, someone (low life) at OMC had dirty hands to change my…read moreappointment (to missed) and removed the doctor's the information. Today on February 16, 2026, I did show those evident papers to the nurse and manager, and called OMC Patient Relation office I hope I can meet someone to show those papers but no luck, she was refused to meet me

No transparency on what the base cost is and the website leads you to think it's a fast clinic but…read moreit's not! I asked for the base price for self pay and no one knew nor did they direct to someone who could help. I ended up with a bill of $312 for an office visit with NP. No test or diagnostic needed. The web site tells you $150-$250 but they lie! Called customer service and they gave me a song and dance that it would have been more at Mayo and skirted the issue of fleecing people with false information on website..Avoid this place. Customer service gets a -10 as far as I am concerned. I am from AZ and when I went to a Dr appt there I was told the base price when I asked and no jumping through hoops to get it. Unfortunately we can't choose when and where we get sick but we can choose where we go and I totally understand the low rating you have. Great job keeping the bar low!!!

This is the flagship inpatient hospital within the Mayo Clinic Network of Facilities. Erica and I…read morehad to have PPDs (TB Tests) placed today and the staff were amazingly helpful as always. The system is very slick and patient friendly and the care is top notch... what else could you ask for?

The Mayo Clinic referred me to the pain rehabilitation center [PRC] housed in Saint Mary's last…read moresummer. It is a lovely hospital both inside and out with fantastic staff. The PRC helped me manage my chronic pain and helped get my life back on track. After completing my 3 week outpatient program I was able to re-enroll in college full-time. If you need specialized care this is the place to go. I can never thank the doctors that helped me enough. This place [and the Mayo] saved my life.

My experience at Mayo Clinic in Rochester has profoundly changed my understanding of what excellent…read moremedical care can look like. I came to Mayo during an extraordinarily difficult period of my life, facing both extramammary Paget's disease (EMPD) and breast cancer after having already been through a brain tumor. I was frightened, exhausted, and trying to navigate multiple specialists and major decisions at once. One of the most important reasons I sought care at Mayo was its highly specialized experience treating EMPD, an extremely rare cancer for which expertise and surgical technique matter enormously. Before coming to Mayo, the options available to me locally were very different. I had been counseled toward wide local excision and came away believing that I should expect recurrence and potentially a devastating long-term prognosis. No one in my area could offer me the highly specialized, multidisciplinary, margin-controlled approach Mayo has developed for this disease. When I researched Mayo's outcomes, I discovered something that gave me hope for the first time: Mayo physicians have helped study a Mohs approach using CK-7 immunostaining in which only 2.3% of primary EMPD tumors in that published series had a local recurrence -- meaning 97.7% had no observed local recurrence. Mayo has continued to refine this approach specifically for female genital EMPD through collaboration among Mohs surgery, gynecologic oncology, plastic surgery, and other specialties when needed. That expertise is ultimately what brought me to Rochester. My own EMPD surgery required an extraordinarily long Mohs procedure, followed by reconstruction, but my team continued until I had completely clear margins. Hearing that I had 100% clear margins after everything I had feared remains one of the most meaningful moments of my life. What distinguished Mayo, however, was not simply the expertise of individual physicians, although that expertise was extraordinary. It was the way the entire system worked together around me. Dermatologic surgery, gynecologic oncology, plastic surgery, breast surgery, medical oncology, radiation oncology, advanced practice providers, and coordinating physicians communicated in a way that made complicated care feel organized rather than fragmented. I repeatedly experienced specialists who understood not only their particular portion of my treatment, but also what I had already endured and what the next member of the team needed to know. Just as importantly, I was treated like a person. My physicians and advanced practice providers took time to educate me, answer questions, respect my decisions, and acknowledge the emotional burden of multiple serious diagnoses. Several called me personally with results or updates. Others sat with me, held my hand before surgery, shared humor or pieces of their own lives, and made frightening experiences feel human and manageable. My breast cancer was treated with a breast-conserving approach that preserved far more than I had expected physically and emotionally. Throughout both cancers, I felt that the people caring for me were thoughtful about not only eliminating disease, but also preserving quality of life, dignity, function, and my ability to make informed decisions about my own body. I have repeatedly found myself thinking that somehow the exact person I needed appeared at the exact moment I needed them. Mayo gave me something I had been struggling to find elsewhere: a genuine sense of safety in medical care. I arrived frightened about what these diagnoses might mean for the rest of my life. I left knowing that I had received care from people who had devoted significant expertise to understanding diseases as rare as mine and who were willing to work across specialties to give me the best outcome they could. I am profoundly grateful for the expertise, compassion, interdisciplinary collaboration, and humanity I experienced there. Mayo Clinic has earned my deepest trust.

I had surgery at the Mayo Clinic Hospital, for a condition that has caused me issues for over a…read moredecade. After months of consulting and scheduling, it was time for my surgery. From a patient perspective, everything was very smooth. Check in was quick and organized, and they pointed me right where to go. I got taken back for prep within about fifteen minutes. Prep itself took about two hours before it was show time. During that time I did intake with the nursing staff, met with the anesthesiologist and a pharmacist, and eventually talked to the surgical team directly. When it was time to go, my bed was wheeled to the operating room, where the staff had a very upbeat attitude that quickly put me at ease. Anesthesia is sort of like time travel, you just wake up finished as if you'd just closed your eyes. When I was coming around, they got me situated in recover after my seven hour surgery. When I was ready they wheeled me to my room where I spent one night. Every single person I interacted with was so wonderful and kind; Truly I have no regrets with choosing this team to handle my care. I've seen other hospitals where the attitude of the staff can project onto the patients, and I saw none of that here. Never once did I feel like a bother, and never once did I not get the care I needed. And I'm healing up nicely!

i can't say enough positive things about this facility. The facility is well maintained and…read moreclean. All staff is kind and courteous. The facility has clear, easy to read directional signage. They are also many people posted throughout the hospital to assist you with directions et all. Everyone from receptionist to surgeons are happy to help and answer questions that we have had and seem to honestly care. They focus on communication. We personally met with the surgical team before The procedure. The attitude here is "it's a privilege to treat you".

The ambulance delivered me to the waiting room where I sat slumped over in a wheel chair for four…read morehours until I notified the desk that I was going into shock. I explained what being sick while having lymphoma means when I checked in and that my doctor told me to go to the ER. They seemed surprised when I weakly rolled up to the desk to remind them that I was still there. I've been to many ER's. This was bad.