Superb job by Kaleb in assessing our 20+ year old door and recommending a new cost effective opener…read moreand adjustments to our old door ... it is literally like new! Efficient and precise, we are happy with the product and how Fawley brought a great technician to take care of the garage door! Absolutely recommend Fawley if in the Kalamazoo area ... exceptional value and service!

The technician was very personable. He knew what he was doing, and the price was right.read more

A small locally owned business that has reasonable prices, and quick and honest service.read more

If you need a . New Garage door, don't go there. They"ll take your hard earned money and tell you…read morewhat you want to hear and then the day comes to get your door and no one shows. It's been six months and we told them we want our money back Or I will call my attorney. I gave him 2,000 and not heard a thing! I found out my friend gave him 10,000 for new doors and so did many others! Can't trust the secretary's either . He can come out and fix things to get a little money but don't pay shit until the job is done!

Do the job right the first time. Stop overcharging for crap service and supply. Stop making false…read morepromises to customers.

If you don't want a good warranty and want the run around this is the place for you. Lifetime…read morewarranty only means about 10 years not as long as you own your house which they promote. I would avoid if you plan to live where they do the shoddy work.

After receiving 8 separate emails asking for my review. Here goes my honest review…read more We hired garage doors plus more LLC to hang a very expensive glass insulated garage door with clear glass panels to see through. Like you'd see in a restaurant. They did a great job, except they made an honest mistake. July 2024 when they installed the door they accidentally ruined one the panels but installing it backwards, the owner literally did it and apologized told me he would order a replacement. Flash forward to January 2025 and the door was not repaired, I contacted garage doors plus more they told me the replacement door was ordered. I also contacted the manufacturer CHI Garage doors who told me they had not received an order. Anyways it took a few more calls and emails and months than I expected but they did replace the door. Garage door wise they did nice work, but their communication could use work. And they do lie to customers, which I proved but contacting the manufacturer that they order from. It about a year for them to get the door replaced after they damaged it.

Great doors at a fair price. Installation was very professional. The doors took several weeks to…read morearrive and install date was set up quickly.

Excellent service. Wonderful knowledgeable Scott Case was our service rep. Will definitely call…read morethem again when needed.

Wanted over $1000 to replace one spring. Told to pay $70 for call after he quoted me price.read more

no one would answer local phone number and ended up talking with Battle Creek who transferred me to…read moreJackson. I had already filled out an online request and it turns out Jackson doesn't bother to call (even though phone number is required field) and they sent an email instead. When you are not able to get into your garage having a repairman respond is important. Overhead Door does not respond.

I rang up Overhead to come appraise our garage door opener. They quoted a price and said they'd be…read morein touch within a week. Unfortunately, they didn't get back to me, but when I called them, they set me up with a date to come out and fix the garage door opener (it was just before the holidays and they were short staffed, so I certainly don't hold anything against them for not getting back to me within the original timeframe). The gentleman who came out and fixed the door was great - knocked out everything quickly while I continued my own work. $500 seemed fair to put in an all new garage door opener and keypad. The only thing keeping me from giving them five stars is that the repair man took down what code I wanted for our keypad but didn't program it using that code. I had to read through the instructions and reprogram it myself. Other than that, solid place. I'd recommend it to anyone.

Never again. My entire house had to be rewired. Old nob and tube taken out.l, to be replaced by…read morecurrent 3 prong grounded wiring. One week after " completing" the job, I had electrical failures upstairs. They came back corrected their mistake. Second week during a renovation project the builder discovered the old nob and tube wiring they said they removed was still intact and ACTIVE! Whitney came back out a second time and took care of the issue. Third week I went into the basement and discovered they had taken out all the light socket and electrical switches and didn't replace any of them. Five in total. In addition the " boss" adamantly said to take care of each of those three problems it would cost extra. Thank goodness I had a contract. emEnd if discussion. My son, had a very similar issue not knowing it was Whitney that I hired. Whitney sent out a plumber to fix a Clogged drain. My son used a plumbers snake and a few other things to remedy the problem clog to no avail. when the plumber from Whitney came, my son showed him where the clog was. Plumber said you need a snake to unclog it and I didn't bring one. Charged my son $250. My son said your website says free estimates. Plumber replied, estimates are free. This is a diagnostic fee. Good grief. I highly do not recommend this company

Al customer service!!!!!!!!! hired them to install a water softener and filtration system and…read moreinstall and vanity in our bathroom. We have had three separate issues from the that they have done and cannot get them back out here. AI AI when you have that a plumbing company has done that is now leaking on your brand new carpet and walls but completely remodeled house and you cannot get a hold of anybody. This is not a company you work with and clearly they don't really know what they're doing anyways. do not use!!!!!!!!!