Excellent service at an affordable price. Responsive and does exactly what he says he will do. My…read moregarage door is working perfectly now.

Install was done while I was at work, and wife was home. Never bothered to set up key pad so our…read morekid can get in the house. I called and he told me to order one. The one Amazon claimed was the latest version is NOT COMPATIBLE. I found this out after 45 minutes of trying. The compatible key pad is $80, but FREE if you buy the opener from Lowes.

Superb job by Kaleb in assessing our 20+ year old door and recommending a new cost effective opener…read moreand adjustments to our old door ... it is literally like new! Efficient and precise, we are happy with the product and how Fawley brought a great technician to take care of the garage door! Absolutely recommend Fawley if in the Kalamazoo area ... exceptional value and service!

The technician was very personable. He knew what he was doing, and the price was right.read more

A small locally owned business that has reasonable prices, and quick and honest service.read more

If you need a . New Garage door, don't go there. They"ll take your hard earned money and tell you…read morewhat you want to hear and then the day comes to get your door and no one shows. It's been six months and we told them we want our money back Or I will call my attorney. I gave him 2,000 and not heard a thing! I found out my friend gave him 10,000 for new doors and so did many others! Can't trust the secretary's either . He can come out and fix things to get a little money but don't pay shit until the job is done!

EXTREMELY high pressure sales promises you the world but don't follow through on those promises…read more They make you sign a contract the day they are there to guarantee the price. They promise you that after the project, they will come through your house and seal up leaks and "guarantee you'll see a 20% reduction in your utilities". When the sales guy came, they told me it would be about 10 weeks before they could get to the project. When they called to tell me when they had me scheduled for, it was 5 MONTHS out. Only when I complained and asked for my deposit back, did they find time to get in within the 10 weeks. Then today they showed up to "seal up the house". They just called to tell me that due to the age of house (the sales guy was AT THE HOUSE AND KNEW HOW OLD IT WAS WHEN HE MADE THESE PROMISES) they were only able to make a 3% reduction!! They cost A LOT more than others but I went with them ONLY because they promised to seal the house up which was basically worthless!!!! DON'T BE GULLIBLE AND GET SCREWED LIKE I DID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Yes, the bathroom is nice but NOT $10,000+ nice!!!!!!!!!!!!!!!!!!!!!!!!!!

Do the job right the first time. Stop overcharging for crap service and supply. Stop making false…read morepromises to customers.

After receiving 8 separate emails asking for my review. Here goes my honest review…read more We hired garage doors plus more LLC to hang a very expensive glass insulated garage door with clear glass panels to see through. Like you'd see in a restaurant. They did a great job, except they made an honest mistake. July 2024 when they installed the door they accidentally ruined one the panels but installing it backwards, the owner literally did it and apologized told me he would order a replacement. Flash forward to January 2025 and the door was not repaired, I contacted garage doors plus more they told me the replacement door was ordered. I also contacted the manufacturer CHI Garage doors who told me they had not received an order. Anyways it took a few more calls and emails and months than I expected but they did replace the door. Garage door wise they did nice work, but their communication could use work. And they do lie to customers, which I proved but contacting the manufacturer that they order from. It about a year for them to get the door replaced after they damaged it.

Great doors at a fair price. Installation was very professional. The doors took several weeks to…read morearrive and install date was set up quickly.

Excellent service. Wonderful knowledgeable Scott Case was our service rep. Will definitely call…read morethem again when needed.

Dustin Hartman was my service tech. He was very prompt and professional. Accomplished repair in…read morehalf an hour and was very thourgh and I would recommend him or the company to anyone. I called for service at 8:00 AM and repair was completed by 11:30 AM! I will use them again in the future when my opener decides to quit working!

no one would answer local phone number and ended up talking with Battle Creek who transferred me to…read moreJackson. I had already filled out an online request and it turns out Jackson doesn't bother to call (even though phone number is required field) and they sent an email instead. When you are not able to get into your garage having a repairman respond is important. Overhead Door does not respond.

I rang up Overhead to come appraise our garage door opener. They quoted a price and said they'd be…read morein touch within a week. Unfortunately, they didn't get back to me, but when I called them, they set me up with a date to come out and fix the garage door opener (it was just before the holidays and they were short staffed, so I certainly don't hold anything against them for not getting back to me within the original timeframe). The gentleman who came out and fixed the door was great - knocked out everything quickly while I continued my own work. $500 seemed fair to put in an all new garage door opener and keypad. The only thing keeping me from giving them five stars is that the repair man took down what code I wanted for our keypad but didn't program it using that code. I had to read through the instructions and reprogram it myself. Other than that, solid place. I'd recommend it to anyone.

cannot get this company to return phone calls or even call in for an inspection on the work that…read morethey did. The project has been at a standstill for two weeks because this company refuses to call in for an inspection from the city.

Do not recommend. Called to unclog tub. They unclogged it and broke the stopper. They sent another…read moretech to fix without the correct part. They sent a third tech but this time they wanted $1200 for the part that their original tech broke. They left the broken stopper hanging by one screw.

What a great response I received from Paul!! I woke him up with an early morning call due to…read morelocking myself out on the back deck at the friend's house where I'm staying and caring for her cat while she's away. He told me what he needed from her & he was here soon after to rescue me! Jack, the cat, thanks you too!

Very helpful and efficient! They were speedy and able to help me get into my apartment in the…read moremiddle of the night. I'm very grateful and I highly recommend!