I am not impressed. Customer Service was terrible. They actually sold me the wrong part and…read morewouldn't let me return it. So, I am out 650.00. The owner was there and was very rude and started yelling at me. I have purchased two mowers from this person but, I will never purchase another one from him. If you are looking for a new mower or need one repaired I would gi somewhere else.

Southern Indiana Equipment (SIE) is a large lawn equipment dealer. They currently have two…read morelocations, the original location in Lanesville IN and their newer location in Sellersburg IN. They not only sell lawn equipment, they also repair equipment. SIE's main business is selling and servicing Zero Turn lawn mowers as well as lawn tractors. SIE sells everything from residential mowers to big commercial mowers that can sell for several thousands of dollars. I had bought a zero turn mower from SIE 11 years ago at their original Lanesville location which was before they opened the Sellersburg store. After over 10 years of mowing grass, my zero turn frame broke. While I wasn't happy about what I thought was going to be a major repair, I understood mechanical things don't last forever. I have taken excellent care of my mower and had expected it to last at least a couple more years. I went to SIE to do two things, get an estimate for repairing my mower, and look at new mowers and prices. I spoke with Steve a repair mechanic, about my mower and the break. Steve said they'd seen this type of break before and he could fix it without too much trouble and cost. Steve gave me a rough estimate of what it would cost. I was pleasantly surprised that the repair cost wasn't as much as I was expecting. The only hang up is the shop is so busy, Steve said he might not be able to get to the repair for a week! Steve did promise he would get it fixed as soon as possible but he couldn't guarantee anything. I made arrangements to have them come pick up my mower and get in line to get my mower repaired. SIE picked up my mower 1st thing the next morning. Within 2 days Steve repaired my mower and for the very cost he estimated when we spoke. My mower was returned to me very quickly and I'm back to mowing with my old mower. Very happy with their repair cost and service. IF I decide to buy a new zero turn in the future, SIE will be the first people I check with. The ONLY reason I didn't give them 5 stars is nobody in the facility was/is wearing mask nor social distancing. This all happened prior to the latest guidance on mask wearing by CDC.

This is my go to HD, I've always been treated respectfully and the employees are very helpful. I…read morewant to recognize their nursery and garden staff especially. I recently was searching for a particular plant and female employee went out of her way to find it. She offered me tips on caring for another shrub and also helped me with an order. They were quite knowledgeable, as much as any nursery I've visited here.

I placed a online order for a water heater on the 22nd of this month. It was supposed to be…read moredelivered to the store between the 24th and 29th. I promise the customer I would install it on the 29th and I still have no water heater And there without hot water. Tomorrow is the 30th and I still have no water heater to install. That is bad business when you promised somebody something and it never shows up. all I can say is good luck when you order something from Home Depot to have it delivered to their store.I see your order for the Performance 75 gallons Tall 76,000 BTU Natural Gas Power Vent Water Heater with 6-Year Warranty. It was shipped on September 24th and is estimated to be delivered on September 29th. This is what they sent me two days ago and also yesterday

So I've been told this is a man's heaven? The smell of rubber when I walked in the door confirmed…read moreit for me. My husband was giddy walking me through the aisles of items he will never need because we rely on the experts for those big jobs. We went specifically for plastic organizers that he can use in the garage. He says they are the best price here and stackable. We met a grandfather and his grandson buying a cloth tool bag for a beginner set of tools. Start them young! The store was very clean and organized. Signage was great and there are specialty items you'd likely not find in other hardware stores. I did secretly yearn for a beautiful red, metal, rolling toolbox. It seems like the ideal show piece in a garage. Plenty of parking in this strip center for easy access when visiting. Checkout was friendly and fast. Great spot for a gift card.

Purchased a small 1200 watt ultra quiet suitcase power inverter a few years ago. Only used maybe…read more10-15 hours max. Went to crank and run for 30-30 min every 3-4 months as good maintenance the unit locked up. Had no reciept but called the store they were sold out of all generators due to upcoming snow storms . They sad to come back in the spring when they restocked. Not only did they refunded my full purchase price towards a larger 2500 watt that was on sale $100 off. No questions . Ive always had good experience with HF but this was old school customer service which is NOW WHERE to be found sny more. I'm a customer for life , you should be too.

I've talked with Katie and she was very patient and kind with my service inquiry Also the rates are…read moregreat for a washer and dryer rental..comes in handy

The best account manager helped me find everything I needed for my project. Great selection and…read morestaff that handled the job start to finish

They were recommended by Jimmy's flooring who did an awesome job. Their Product was reasonably…read morepriced and seems to be high quality. My only issue was that the project had to be pushed back because they did not get the product in when they said they would. Not a big deal though because it was only a couple days and I was not on a tight schedule. The bigger issue was that he couldn't finish the job because I found out they still didn't have had a transition piece in. When I called to tell them to forget about that piece (I had purchased another for $6) they said I had to pay because it was shipped to them now. Then I find out it was $85 for a single length of transition. I had to move out of state the next week so I didn't have time to deal with fighting so I paid. They were helpful and reasonably priced (if you ignore the way overpriced transition) but I will not use them again or recommend to others. product promised: 5/7 product arrived: 5/9 install finished: 5/15 transition arrived: 5/16

Called in an order. Staff was very helpful and quick turn around on my order. They had everything…read moreread for me to carry out when I arrived. I would recommend their service.

Not fancy or much to look at, BUT when it comes to prices for pine needle bales its a home run…read more Each of the places that I had checked priced bales at $13 per bale, Earth First charges $9 per bale. Need I say more. I purchased 50 bales and saved a great deal of $$. Their profile states that their closed on the weekend but I made my purchase on a Saturday and they closed at 2:00

Always great products and service. I have been going here for more than 20 years. Thanks for being…read morein New Albany.

OUTSTANDING service. The owner helped me get a 70 year old faucet to stop leaking. I brought in a…read morebucket full of parts and he knew the parts needed to fix it and put it back together for me! All I had to do was take it home and bolt it back on. And...this was on a holiday weekend! The world needs more people like him! Thank you!