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    ProSource of Louisville

    4.3 (3 reviews)
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    1 year ago

    The best account manager helped me find everything I needed for my project. Great selection and staff that handled the job start to finish

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    8 years ago

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    5 years ago

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    Affordable Kitchen & Bath

    Affordable Kitchen & Bath

    (5 reviews)

    Very pleased with the experience we had with AKB. Hope to use again for our kitchen…read more Ben and Chris were professional, knowledgable, and dependable. We were pleased with the plumbing, electricial, and tile (Ivan and Simon) sub-contractors that were used for our bathroom project. We've encountered our fair share of contractors and, for this job in general, received many over-the-top quotes and/or no shows. Ben was reasonably priced and consistent in his communication. He provided us with a project calendar (we've never had that happen w/ a contractor) and while, his team went over their original due date--unexpected issues--he maintained communication with us about who would be where, when, and why. Very happy :)

    I have a very small kitchen so I wasn't anticipating spending more than $10k on a makeover; in…read morefact, I was trying to keep the cost to around $5k or under for cabinet refacing and a new counter/sink. I had quotes from 3 other individuals/companies around town and they were either too sales-like for me or weren't responsive at all. I have to admit I was hesitant about going forward with AKB since I'd not read any review about them, but I had a good feeling after I met Benjamin to receive the initial estimate. I got the impression that he actually really cared about his work and the job he does and it was more than just a paycheck for him. I really liked how he was even able to give me a ballpark estimate with just some pictures I sent him before he came over to give a true estimate. I initially reached out to Benjamin in late May and we had decided to start work the first week of July (on that note, he also had earlier availability than anyone else I had received a quote from). We wound up pushing that back once we received the final quote as we wanted more time to save money for the job. He started work on our kitchen on a Monday and was basically done by Friday, except for a few items he had to come back to finish up early the next week. He was great about communicating when he would be at the house and did a fantastic job cleaning up each day--we were able to still use our kitchen in the evenings. We did the back-splash ourselves to save money, and after finishing that, I'm just floored at how beautiful this kitchen looks. I even have to force myself to go to sleep and stop staring at my kitchen each night. It was 100% worth the money and I would recommend Affordable Kitchen & Bath to anyone who wants quality work for a great price.

    Ferguson Plumbing Supply

    Ferguson Plumbing Supply

    (5 reviews)

    So my boyfriend are I are in the midst of home renovation craziness…read more We had been working every night after work, sometimes up until after midnight, on repairs, and then the day before our big move, we needed to shop around for some fixtures for our clawfoot tubs. An employee at Lowe's (funny enough) suggested we try out Ferguson, so right after they opened on Saturday, we walked in. But I doubt we'll ever be back. We looked around Ferguson's beautiful showroom for a few minutes, and I have to give them props here. It really is a nice space that makes you want to daydream about kitchens and baths. One of their saleswomen came out to talk to us, and from there, the interaction went down hill. She seemed frustrated with us before we could really ask her anything. About halfway through explaining that we were in need of a shower curtain ring, overflow kit and the specialty pipe to extend the shower head from the ceiling, she abruptly turned and walked back into her office. My boyfriend gave me this exasperated look, and he rarely complains about service. She came back a few minutes later with some catalogs and started hurriedly flipping through pages. She next asked us a series of questions like she was expecting us to say the wrong thing. She asked us about the measurements of the tub. I admit we should have come with those in hand, but she didn't even want to give us options. (Come to find out after talking to some other plumbing supply shops, that there are only a few options for some of these parts. We could have easily identified what we needed if she would have shown us what was available.) She told us that it typically takes a week to 10 days for items to come in. Other plumbing shops have told us three days for the same items from the same brands. I think she just wanted to get us out the door. Did we smell bad or something? It's not like we showed up in our dirty work clothes from when we were grouting tile. We are two, childless 30-somethings with disposable income, who are eager to buy items to renovate our new house -- a pretty desirable demographic really. Maybe we just got a saleswoman who was having a bad day. I don't know. But the first thing we talked about after leaving was that we weren't going back. And happily, we have since found other businesses that will gladly help us out.

    I visited the Hurstbourne Location and was immediately impressed with all of the product. We went…read morelooking for some specific lighting, but decided to walk the entrie showroom since we have a future interest in building a home. We were NOT GREETED ONCE by anyone on the staff. We passed at least (5) staff members all whom kept their head down. We didn't recieve a smile, greeting, or offering of asssitance. Could not believe a showroom could be that high end and have poor customer service. Highly disappointed and will NEVER return out of general principle.

    Builders Surplus

    Builders Surplus

    (20 reviews)

    $$

    I LOVE LOVE LOVE KEVIN!! He is helpful, intelligent, insightful and just an all around awesome man!…read moreI come in often with specific weird questions and needs and I only want to talk to him. That doesn't mean all the other folks I talk to aren't amazing too. I wanna say Chris? (giant man , compared to my 5'2" stature) is also kind and helpful. I will keep coming back. It's a great relationship that I will continue to cultivate! Thanks yall!

    On Valentine's Day, my boyfriend brought me to a warehouse about 20 minutes away in a part of…read moreLouisville I really haven't ventured much into before. And it was kind of romantic. We're about to close on a new home and are in need of lots of renovation materials at deep discounts. So for Valentine's Day we shopped around and made plans for our new home together -- a bit of dreaming and a bit of reality. He had heard about Builders Surplus, and what we found was aisle after aisle of basic home items. We are focusing most of our attention on bathroom and kitchen re-dos. Builders Surplus had lots of stone and laminate countertops to look at -- most in the $30-per-square-foot range. (Countertops at other stores have been more in the $50 to $80 range.) Similarly, Builders Surplus had some great prices on tile. In particular, I found large square marble-looking tile that would be great for a bathroom floor for $1.29 square foot compared to much more at big box stores, which we ventured to after Builders Surplus, providing some great cost comparisons. Builders Surplus also had a large selection of bathroom and kitchen sinks and bases for bathroom sinks. Plus, many of the bathroom sink bases are made with unfinished wood, making it easy to paint the base to fit with the bathroom. We got to Builders Surplus about 20 minutes before closing, so we were rushed to see it all. I'm holding out my fifth star for when we go back and make some very fun purchases.

    Cabinets To Go - Findley & Myers Palm Beach Dark Chocolate

    Cabinets To Go

    (10 reviews)

    $$

    Preston

    Elise is an angel from heaven! We've had a crazy construction journey (totally on our end with…read morescheduling trades, moving the project along, etc.,) and she has been with us from the start, going above and beyond to continuously check in on us, make sure we have what we need, that everything is coming along as expected, and that we're just ok in general. She helped us with the tactical things (i.e., picking our cabinets and countertops, mapping everything out, etc.,), but it's the more personal, human touch, and extra care she has put in that stand out even more. She's worked directly with our contractor, she's stayed engaged with us through a pretty long, drawn-out process, and she's always making sure everything is on the up and up. Elise is the poster for what incredible customer service and support look like. Our experience with Cabinets to Go has been absolutely stellar thanks to her (and their stunning, high-quality products). Elise - we appreciate you so much!!

    We love our new cabinets from Cabinets To Go!…read more We shopped around at several places & found that the quality at Cabinets To Go was by far better & the price too! They have a nice selection to choose from & great customer service. We had a wonderful experience working with our designer Bob. He was very professional, knowledgeable & patient with us. He made the process very easy. John, our installer & his team did an excellent job on the install. They were very professional, helpful & a pleasure working with them. Remodeling a kitchen is a process, the Louisville Cabinets To Go team strive to make everything go as smooth as possible. We appreciate their drive for excellent customer service, it's hard to come by in today's world. My niece that lives in Corydon IN also used Cabinets To Go in Louisville for her new kitchen. She had recommended them to us. I am thankful she told us about them, so we checked them out. Her kitchen is beautiful also. So if you're doing an update & want some quality cabinets at a great price & wonderful customer service - Check out the Louisville store _ Cabinets To Go located on Preston Highway!

    Bob's Discount Furniture and Mattress Store

    Bob's Discount Furniture and Mattress Store

    (54 reviews)

    Okolona

    Our basement recently flooded & we were in search of a dining table set. Bob's furniture had…read moreexactly what we were looking for at a great price. Kala briefly went over the options & assisted us with ordering a new dining room set. She was kind, informative, and made the whole process easy. We opted for the White Glove delivery service, which included delivery to our room of choice, unpacking, assembly, and trash removal... it was absolutely worth it!! Scheduling a delivery time was simple, and we really appreciated being able to track the truck via a link sent by text and email. Franklin and his team arrived right on time at 7am and had everything set up in no time. Thank you Kala & the delivery crew for everything! Excellent service from start to finish!

    Terrible! It's a long review but worth the read. I would not have gone here if anyone put a review…read moreup with this and there is so much more I could have put but these are some of main things. First they rescheduled my delivery date 3 different times. The coffee table arrived damaged and broken 2 times. Not to mention they were going to take my old couch and leave me with just an ottoman because they couldn't deliver the new couch there until after Easter. Then when they came to deliver the ottoman it was the WRONG COUCH!! I needed the furniture before Easter ( ordered in Feb ) then after going back and forth they were finally going to get it to me the 4th right before Easter which is a date that somehow just popped up and wasn't available for a weeks! I spent over $5000 for nothing but headaches and I returned everything the day I got the ottoman I had it! I went to Ashley got what I wanted that day delivered most of it the next day and only spent $3200!! Don't waste your time on Bobs furniture they don't keep their word and don't care.

    ProSource of Louisville - buildingsupplies - Updated May 2026

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