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    Jackson's Auto Care

    5.0 (1 review)
    Closed Closed

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    Response time

    9 hours

    Response rate

    100%

    Services - Jackson's Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    25 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto mirror repair

    Auto mirror replacement

    Auto repairs

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire rotation

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    Recommended Reviews - Jackson's Auto Care

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    1 year ago

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    Alamo City Garage

    Alamo City Garage

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    They were so very knowledgeable and helpful. They checked things I asked for in addition to the…read moreother work. I have a level of trust now and I will definitely return. Thumbs up!

    Can you please tell me how my mom takes her car into your shop for a coolant leak in the rear of…read moreher vehicle and no heat from rear heater, and you charge her $3118.58 dollars for a leaking oil cooler, spark plugs, oil, oil change, and coolant, and the rear heat still doesn't work, and who has to check the air conditioning for the rear heat inop? she gets the car back, and within 2 days the check engine light comes back on (we take to AutoZone for code read just in case it's something different, and reader says for coolant temp sensor) and the heat never came back? When she tries to tell you this, she is told by the advisor that the people at AutoZone don't know anything. So, thinking you might make it right, she takes it back to you, for you to give her another estimate for another $1000.00 dollars to replace the rear heater core, something your first $3100.00 dollar estimate said you already replaced? When she asks about it, the responding text message says ,"Im sorry to hear that we will bring the car to the front for pickup". I don't even want to mention the fact that when asked about the upsale of the tune up, she declined, but the "repairs" were done anyway, and charged for, but i think that information is relevant to this cause. Also, how do you tell her you use only Mopar parts. "Dodge parts are more expensive, but that's what we use." and then give an estimate with aftermarket part numbers? I sure hope we don't have any trouble with the transmission in the future, as you had to remove it to change out a coolant hose. Lord only knows what excuse we'll get on that. All in all, I thought she finally found a place to trust with her vehicles, turns out we were way wrong! I do understand this was a moderately difficult job to do, and I do sympathize with that to an extent. I know what it is like to order parts and get them in damaged and have no control over that. The lack of professionalism and the feeling of her being taken advantage of is what I don't understand. Please enlighten me. Definitely don't recommend this place at all. If I could leave no stars I would. Don't bring your vehicle here, unless you want to buy everything twice and for twice what it should cost. To say all that, the job is paid for in full. No money is owed. We will not be returning to this facility, not even for a complimentary oil change/service.(That we were not offered.) Invoice charges for parts What we were charged VS OEM Pricing charged OEM Orange antifreeze OAF...........................................$44.99.....................$28.50 Oil filter housing WP-4135394..............................$322.16....................$217.00 Oil filter - STP...........................................................$4.99........................$10.00 Bosch OE fine wire double/spark plug 96337.....$32.53/plug.............$13.99/Plug Coolant outlet tube 68319146AD.........................$143.00....................$143.00

    Seymour's Garage - Our expert mechanics collaborating to deliver top-quality repairs in our fully-equipped auto repair shop.

    Seymour's Garage

    (78 reviews)

    I have gone to Seymour's for 20+ years anytime I had a vehicle issue. Never went back to them with…read morethe same issue. They always took great care of me. Luckily I have been fortunate with no issues but we had a diagnosis for a large job on another vehicle that I wanted a second opinion on because I had a gut feeling. Lo and behold. Seymour's found the root of the cause and fix that which ended up saving me a ton of money. I will forever be grateful to them and will always lean on them when I am in need for vehicle help. Seymour's rocks. My mechanic shop is better than yours!!!

    1 STAR - AVOID AT ALL COSTS…read more I trusted Seymour's Garage with my primary work truck for an engine rebuild that cost me $9,677.11. What followed has been one of the most stressful and unprofessional experiences I've ever had with a repair shop. Within weeks of picking up the truck, it began losing oil at an alarming rate. I had to return it, where they admitted an oil leak related to their rebuild--but still charged me for oil. The problem never stopped. The engine was clearly defective from the start. On December 17, the truck broke down again in Austin and had to be towed back to San Antonio. After another mechanic advised there was a serious internal engine failure, Seymour's took the truck back on December 19, repeatedly telling me for weeks that this was being handled under warranty and that I needed to "be patient." After months of assurances, I was suddenly told the warranty would not be honored and that I would need to buy a completely new engine. No explanation. No documentation. Just a reversal of everything they had told me. During my most recent phone call with Matthew, the situation turned outright hostile. He became aggressive, told me to "come and get your f**ing truck,"* and then hung up on me. At the same time, he threatened to leave my truck outside on the street, even though it is not operable and is still in their possession. As of today, they still have my truck. Because of Seymour's Garage, I've suffered: Nearly $10,000 lost on a failed engine rebuild Loss of my work vehicle Towing costs Rental vehicle expenses Property damage from oil leaks Business interruption and lost income Extreme stress caused by false assurances and abusive conduct This shop took my money, failed to stand behind their work, misled me about warranty coverage, and then responded with threats and profanity instead of accountability. If you value your vehicle, your livelihood, or basic professional treatment--do not bring it to Seymour's Garage.

    Jackson's Auto Care - autorepair - Updated May 2026

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