1. Jackson Hewitt Tax Service

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Manor, TX

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Jackson Hewitt Tax Service

3.0 (2 reviews)
Open • 10:00 am - 6:00 pm

Services - Jackson Hewitt Tax Service

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

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2 years ago

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3 years ago

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My husband and I had a corporate move last year from Dallas to Austin, TX and sold a house so we…read moresought professional help with taxes due to the complexity. Round Rock Tax Center exceeds expectations Note that this company is not affiliated with Roni Deutch any longer. We met with "Dee Marshall" at this tax office and were delighted with her service! She asked great questions, offered good advice, sought specific paperwork, and helped us very well. We were made comfortable, given cold water for our thirst, and Dee spent adequate time with us at our meetings together. Since we did not bring all the paperwork we needed, we had to return to visit with her several times and she was patient with us. She provided us with an amortization schedule for home we still own so taxes in the upcoming year will be easier. We did not feel rushed in our meetings with her. Finally, at our third meeting together, she went over all line items, answered all our questions, gave us an organized folder with copies of what she electronically sent on our behalf, and spent time with us talking about what our taxes could potentially be next year. We have had our taxes done professionally at other businesses, however, Round Rock Tax Center went above our expectations. This is what we call "superlative customer service." We encourage others to support this fine business. We will be back with next year's taxes.

Do you need someone that know the "in's and out's" of taxes? Do you need someone who will actually…read morecall you back same day when you leave a message or send an email? Then, Ty and Lei are the people for you!! My husband and I used them last year and this year. We knew we could not use the "Turbo Tax" anymore, as we were a little more complicated and also, wanted a "live" person to talk to! Ty is great! He is very friendly! We called him and asked him many questions! We did 'shop around" and other places charge a LOT more for doing the same services (and sometimes not as nice). We will keep trusting Ty and Round Rock Tax Center for future tax services! Thanks so much!

The Financial Interior

The Financial Interior

(22 reviews)

I picked this firm for the simple reason that I ran into a few tax return challenge beyond my…read moreexperience that didn't fit neatly into the commonly available software. I had less than 2 months to meet the 10/15 extension fed tax filing deadline. I was totally blown away by the service I received and the personal attention. I don't know if Marie (and company) are in the aggressive, building-client base mode - but the customer service and attention to detail were simply off the charts! I often work on projects myself where there is a beginning and an end/completion. But what I most appreciated about this experience was the communication points during the process. Marie kept me informed about progress and obstacles through out - I never had a time that I felt I needed to know more and initiated a request. She proactively kept me updated or asked for additional data when needed. Lastly, and this part I almost hate to mention, is that my work recently has been highly demanding on my time. Marie was able to reach me after hours or on weekends to chat when I was free. I don't really want people to give up their free time - but in this case, it was super convenient. Based on my short exposure, I can give this firm my highest recommendations.

I have now been working with this team for several years, and also got my Aunt to use their tax…read moreservices. I have been extremely happy - great group to work with, very communicative, and on time.

Jackson Hewitt Tax Service - taxservices - Updated October 2026

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