I will never come back to this location. Had to make two appointments because they screwed up on my…read moretaxes and they still didn't get it right the second time! One year later and I still don't have my money!

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Elgin,…read moreTexas, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local US Hwy 290 office to connect with a tax professional.

The staff at Rupert and Associates are top notch, honest and trustworthy. I no longer stress over…read morefiling taxes because I know Stephen has my back. I am always so surprised at how much we get back on our returns, thanks to Stephen. I love that I can do everything through the online portal and I can look back at past tax returns (I never know what to do with paper copies). You can't find locally owned, and trustworthy companies anymore. I highly recommend getting in touch with Rupert and Associates for your tax needs, you will be beyond happy with what they offer.

I am writing this to warn other business owners about the significant accounting errors and lack of…read moreaccountability we experienced at Rupert and Associates. We worked with this firm for two years, and it proved to be a major setback for our operations. Despite being assigned a "QuickBooks expert," the firm failed to manage our Housecall Pro integration correctly--continually insisting we simply unlink it. As the business owner, I was eventually able to coordinate with the software providers myself and fix the integration settings within just two weeks. Because our books were not being reconciled monthly as promised, we were advised to file 2024 taxes that were admittedly inaccurate to avoid "correction costs." This resulted in us overpaying on our tax liability based on flawed data. After I hired an independent bookkeeper in late 2025, they uncovered over 700 uncategorized transactions dating back nearly a year. Most damagingly, the firm underpaid our Q3 and Q4 Texas state sales tax. I am now personally responsible for the resulting fines and penalties. Despite these documented failures, the firm still charged $1,000 for "work performed" during the period these errors occurred. When I reached out to the owner to dispute this, they refused to take any responsibility for the penalties their mistakes caused. If you value accurate bookkeeping and a firm that stands by their professional work, I strongly recommend looking elsewhere.