Dr Hawkins and the entire staff are the most kind, compassionate and caring group of people I have…read moreever met. From the front desk to the eye exams to Kimberly the surgical scheduler and of course Dr Hawkins you cannot ask for any more superb treatment.

Seamless service and everyone was very nice. Dr Schadt was excellent. Had Posterior Capsular…read moreOpacification to be corrected with laser.

We were on vacation when my daughter's glasses were in need of repair…read more We called ahead and were told to come in to have the glasses looked at. They were repaired quickly and at no cost. The team members were all very friendly and helpful.

Friendly staff, great service. Idk what happened with the last reviews but I had a very pleasant…read moreexperience with my visit and contact purchasing.

With my history of near sightedness and astigmatism, plus a family history of retinal detachment, I…read moream super diligent about my eye health. My eye care professional retired, so I began the search for one who accepted my insurance. Dr. Jeffrey Coleman does accept Spectera, and his office is just around the corner from my house. The space is a quaint, nicely decorated place with a very friendly and gracious front desk lady. The eye technician initiated my exam, and I anticipated the dreaded eye dilation. But, this office offers a dilation free modality which photographs your eyes drop free. No more hazardous drives home or to work after the exam! The eye technician was very professional when conducting my reading of the eye chart and my glaucoma exam. Dr. Coleman was personable and a very good educator, showing me an enlarged photo of my eye and explaining what he was looking for in the way of eye health. By the way, I passed my exam. I would 100% recommend this practice.

This was my first visit with Dr. Coleman and I can honestly say I left with a positive experience…read more Upon arrival, the office was neat & tidy. The nice lady at the desk was very sweet & positive. His staff were friendly and professional with a southern hospitality. Dr. Coleman passion exhibit throughout his work. He educated me about my eyes and took the time to make sure I was comfortable in my new lenses. If you are looking for a passionate optometrist, I highly recommend Dr. Coleman for your next visit.

Very thorough and pleasant Dr. Caroline. We have experience…read more2times with elder relatives and she was straight but kind and professional. I would trust her fully.

I had a great experience here! I had my contact lens appt at the optometrist and she took her time…read morew me to try several different contacts. It was the 1st true contact lens fitting I've had and I've been wearing contacts for over 30 yrs! Next up.. went next door for glasses. I had such a great experience there too! Sue (or Susan) patiently helped me pick out the most awesome Oscar frames. I got the works since they were acquired by VSP and that's my insurance. I got a great deal on some stellar frames, progressive and transitions lenses. Super happy!

The Va sent me here for eye check and they were so darn professional, I know I have found my new…read moreEye Doctor Hannah, Humored my questions about my eyes and thing to look for as I move into my "Golden Years". To make it a great visit she said I am doing great. I Have an Rx Pair that I love and Haley walked me through and entertained my emails about getting them fixed, replaced, she went above and beyond. Thank you for a very pleasant experience!

I would highly recommend finding a new doctor. Been after them for 6 months for my child's glasses…read more Originally ordered in May of this year. First pair they said the lab no longer make the frame never communicated that until I showed up demanding answer orders a second pair and they supposedly got lost in the mail. Ordered a 3rd pair and still nothing. I have reported them for insurance fraud maybe that will light a fire under their asses but that is very doubtful. Next step is getting an attorney.

Had an appt w/ Dr Jill Greene First office girl said NC w/…read moremy insurance Called this AM & was quoted several hundred $ WTH Cancelled appt

I was extremely impressed with Wilmington Eye all around. I poked myself in the eye (on brand) and…read moreneeded to get in pretty quickly to see if I scratched it. I just moved to Wilmington in early July, so I hadn't established here yet. I filled out the form online and they called me within an hour to make an appointment. The scheduler was SO nice and accommodating, and she was able to get me into the Scott's Hill location the next morning. When I arrived, I was greeted by the receptionist who was very helpful. When taken back (barely had to wait 5 minutes), the staff was very friendly (and I'm a sensitive eye girlie). I saw Dr. Chad Tisdale, and he was very patient and settled my anxiety. I definitely plan to establish with this group for my annual appointments.

I feel validated reading the other comments here. Love the doctors here, but the woman at the…read morefront desk is rude and too easily flustered. They have also failed to bill my insurance twice now. I go for an exam and later I come in to pick up my contact lenses only to be told that I owe them a substantial amount of money. Now I've been a client/patient at this practice for several years, so they have my information on file. Even if they did not, they should have asked for my insurance information rather than simply demanding payment as if I was uninsured. And they have done this twice.

Agree with other reviewers. Love Dr Casper but the rude staff he has is unacceptable and as others…read morehave mentioned, the need to bill as medical for a routine exam is inexcusable. I compared my visit and what was done in our online neighborhood chat and had the EXACT same visit as anyone who received a regular eye exam. Please be aware if you choose to go to this practice that you will need medical coverage not vision. The cost of a bifocal lens without a frame was extremely high. No longer recommend.

Dr. Craig is amazing! I always look forward to seeing him, and especially my recent follow‑up visit…read moreto thank him for saving my life. He was persistent over the past year in searching for the cause of my worsening left‑eye vision. He referred me to three eye specialists--a cataract specialist, a retina specialist, and finally a cornea specialist, who ordered a brain MRI. The MRI revealed a tumor pressing on my optic chiasm, which was responsible for my vision problems. I had the tumor removed a couple of months ago, and because Dr. Craig cares deeply about his patients and pursued every lead, I would never have discovered the brain tumor otherwise. I am still healing, but thanks to Dr. Craig, he will always be my hero!

I've given this practice a couple chances. Last year I was in severe eye pain, they couldn't fit me…read morein at all - ended up being diagnosed with eye shingles by Wilmington Eye. Today I came in for my annual. Scheduled online and received no confirmation. I thought my appointment was 3:30p but it was 3:15p. I showed up at 3:27pm and was told I was late and would have to reschedule. Told the front desk staff I must have written the time down wrong but never received a reminder to confirm the time and she said they only text reminders - no phone calls or emails. I was not opted in to text messages. When I asked if there was not a grace period, they said it was 15 minutes. I was there within the grace period and they still refused to honor their grace period.