I love Jack's Urban Eats! It's super casual, staff are nice & helpful, and the food is both healthy & comforting. My favorites are the turkey or steak plate with mashed potatoes, gravy and roasted veggies. Now, I struggle with veggie intake, but Jack's salads are delicious! So filling! My favorites are the steak and Chinese chicken salads. read more

You have to appreciate consistency. Katie loves the salads here. As a meat and potatoes guy, I always order the tri-tip and a double portion of mashed potatoes. Simple food quickly served and always delicious. I really enjoy the barbecue sauce which is served on the side. They sell beer and wine too. I had an 805 tonight. Katie will order to go frequently and bring home for the family as she returns from work or errands. read more

Food is always great. Service is far from great. I placed an order for my family. Got everything but my urban fries. How does one confuse urban fries with chicken strips. read more

Jack's Urban Eats - Wrong order. - Sandwiches Near Me - Sacramento, California

Great food, amazing service, kind staff! I mean what more a person can ask for?!! Love this restaurant and love ordering from them or eating there. I like ordering their Steak Salad and The amazing Urban Fries! read more

Jack's Urban Eats - Urban Fries, Steak Salad - Sandwiches Near Me - Sacramento, California

First time here. I am in love! Fresh salads and herbs. The rosemary lemonade was amazing! Highly recommend! $16 salad was 2 meals so very worth it! Chimichurri was fresh and amazing! read more

Tritip Plate: tri tip with mashed potatoes and green beans My first time here and the food was pretty good. Good portions and it was delivered quickly and efficiently. Fun upbeat environment. Would have easily been 5 stars BUT I was so appalled by the company's suggested tips. 5% 10% 15% and other. A decent tip is at least 20%! People in this industry survive off tips! And let's be honest most people don't want to hold up the line or inconvenience anybody by sitting there trying to figure out what 20% is so they just click one of the gratuities suggested and move on to keep the flow going. It's a fast paced transaction. I guess if I have to hold up the line in order to leave a decent tip I will, and I did. I left 25%. I can only imagine how much the staff here is losing out on in tips due to the extremely low suggested amounts. At minimum 10%, 15% , and 20% should be suggested! DO BETTER for your employees. read more

Jack's Urban Eats - Tritip Plate: tri tip with mashed potatoes and green beans - Sandwiches Near Me - Sacramento, California

I have been going to Jacks for about 10 years now and always pleased with my experience. However today I tried the location at the fountains. Not only was I given dirty looks and not greeted professionally, but as soon as I open my spicy buffalo chicken salad, I see a black hair (I am blonde.) Unfortunately was on my lunch break so didn't have time to take it back. Disappointed! Will not be going back at least to this location read more

Jack's Urban Eats - Spicy buffalo chicken salad - Sandwiches Near Me - Sacramento, California

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You can't make this up .. maybe they were running out of tomatoes... And the over fried bun ... I ordered large urban fries , those fries came out not the way they did at other location , like Roseville and Gold river , both those location the urban fries came out looking nice thick , with a good amount of sauce and these at arden location came out crispy fried ends... barely any sauce at all .. they looked like they were spread out on the plate to make it look like that plate is full but it wasn't even .. just no .. We ordered 2sandwiches and a soup as well .. Let's just say I'm not planning to be back to this location . Also the idea that everything came out separately , why can't it come out together read more

Jack's Urban Eats - Fried bun. Tomatoe ends . - Sandwiches Near Me - Sacramento, California

This place has a wide variety food, from fresh salads with ample protein choices (including vegetarian friendly options) to sandwiches (with gluten-free bread!) and meat plates. They don't serve burgers. You get in line, grab a menu, and order at the front of the service line--a bit counterintuitive because you'd think you'd order at the counter. The person who takes your order gives you a slip with your order checked off on it, and then you have the option to add on sides (mashed potato, corn, etc.) The food is served cafeteria-style; pretty much all pre-cooked and assembled to order. Then you pay at the end where the register is, take a number, and your food is served immediately. My sandwich and my friend's salad were ready by the time we paid, and our fries came out maybe a minute afterwards. The serving sizes are pretty skimpy for what it is. I ordered a classic tri-tip sandwich which included two slices of roast beef, two tomato slices, lettuce, mayo, a pickle spear, and pepperocini. I was surprised by how small the sandwich was for $9.50. It was on a hamburger bun-sized roll, but didn't have much filling. I also got a small order of garlic fries for $3.95. Perfectly well-seasoned and crispy. My friend had the urban fries (ranch and chili oil) which had a bit of a kick to them--also super tasty! The sandwich I had just tasted ok. I wouldn't get it again. The ingredients seemed moderately high-quality and the service was great, but my meal (~$16 post tax and tip) didn't seem like a super great value. I don't think it'd be worth coming here just for the fries also. But it is a convenient location, has ample seating, and overall not a bad place. read more

Jack's Urban Eats - Garlic fries - Sandwiches Near Me - Sacramento, California

Such a bummer to find out they use canola oil in their dressings. A simple balsamic vinaigrette should be olive oil and balsamic vinegar yet they use canola oil. My boyfriend and I went there for to make your own salads last night and it cost $40. The fact that they cheap out to the extent of not using even an inexpensive olive oil, makes me have no interest in going there again. read more

I normally love their food. Today my wife was the first customer and when the food got home the fries were tepid at best and my Rueben sandwich was soggy like it had been sitting in the to go container for a very long time. read more

The food here never fails , top quality, Always very fresh . I haven't been to the restaurant in over a year & this is my first time door dashing it and tastes as if I'm at the restaurant. I ordered the newest dish salad (flower child ) along with blue cheese urban fries . This food will last me like two days to eat very abundant. read more

Yummy sandwich spot! You order your at the register then take a number and sit at at me and wait for your food to come out. The staff is very friendly and answers questions about the menu kindly. The food is delicious and it has a nice casual vibe to it. Kinda like a Panera type situation except personally I like these sandwiches better! read more

Jack's Urban Eats - Sandwiches Near Me - Sacramento, California

I typically enjoy this restaurant and location, but service today was awful. I ordered the salmon plate which comes with mashed potatoes. The option was with or without gravy. I asked for no gravy, but asked if I could have butter and sour cream. The young lady at the register was very rude and said "we don't have that, you either get gravy or no gravy." Not 2 seconds later I saw a plate with butter pats on the side for bread. I pointed to it and said "you do have butter..." She then rolled her eyes and said "i said that." I was completely puzzled and told her it was rude to roll her eyes at me. She walked away. I get that places get busy, but I didn't come here to pay money to receive such rude service. I will not be back. read more

Love it . Great food and fast service . Always fresh , and good price . Thank you read more

You can never go wrong with one of their many salads and everyone is very courteous and kind. I typically order to go and sometimes stay and sit in their shaded patio. read more

I'm a big fan of Jack's in Midtown, but my order from this location seemed inferior. For a $20 salad, I expect the toppings to not be sparse & expect the correct toppings. read more

Went to the location in Elk Grove to pick up a sandwich for one of my clients, a turkey Brie. She enjoyed her sandwich but what was definitely the star of the show was their ‼ Chili flake blue cheese French fries ‼ These are delicious! Not too many flakes so it's not over powering. The spice is super subtle and is drowned out by the delicious blue cheese dressing they put over the fries. I appreciate that the blue cheese isn't super chunky, this was my first time enjoying the flavor of blue cheese. Definitely coming back for these fries. (I could eat these everyday because the portion size for the small box is perfect for 2 people to snack on. It's enough fries to hold you over for a couple hours till you eat your actual meal. The blue cheese sauce tasted like a fancy ranch. It had a richer flavor profile and went well with the spice. read more

macaroni and cheese dosent taste the same anymore , to watery the consistency is not as thick and can't really taste the cheese anymore :/

I have a sick addiction to this place. I'm seriously here 2-3 times a week, which I will say isn't very friendly on the wallet! But you get what you pay for, and I always receive an incredible meal. I love the tri tip and could seriously eat it for every meal, in addition to the constantly rotating selection of vegetables. I will say though, my favorite is when they offer brussel sprouts, they are always incredible! The staff are always pleasant and luckily we've never had any problems with order accuracy. read more

Jack's Urban Eats - Chargrilled Tri Tip Plate - Sandwiches Near Me - Sacramento, California

I love this place! I think you get a lot of value for what you pay for here. Grab a menu, decide what you want, and join the line where you give your order to the people over the counter. Salad portions are great. My favorite is the tri-tip plate with mashed potatoes. It is the bomb! An order is enough for two content meals if you had the willpower to put half aside. Definitely try if you haven't already! read more

Fantastic as usual...great food, quick and friendly service. Cannot wait to visit again my next trip to Sacramento

I got the California cheesesteak sandwhich with the urban fries. The urban fries were great! The sandwich was eh... I wouldn't really go back to jacks unless a friend really wanted to. The meat didn't have much flavor. This meal didn't make much of an impression on me. However the fries were great and I'd probably just get the fries next time! read more

Jack's Urban Eats - California Cheese Steak Sandwich - Sandwiches Near Me - Sacramento, California

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Not the best experience for us today. It's hard to go wrong with Jack's Urban, but at this location, I seem to always encounter a problem even when it's not busy. This is the 3rd time. We ordered the Cheese Steak sandwich, but got a Tri-Tip sandwich instead. I ordered the Turkey Plate with a side of Mac-n-Cheese and Mash with Gravy, but got mash with Veggies instead. Lastly, our large Garlic Fries were just regular fries. We did not realize our to-go order was wrong until arriving at home. I don't live next to Loehmann's Plaza, so the thought of having to return for a correction would be an inconvenience. The sandwich was meh for the price. Felt like a kid-sized sandwich with hardly any meat. I enjoyed my turkey plate, but did not feel for the veggies as they're under-seasoned and the green beans are not cleaned properly (stems and veins left intact). Overall, we will continue to only visit the Midtown location. Brianna J. was not enthused about her position and I absolutely regret leaving a good tip without checking our food first. I wanted my Mac! :( read more

Jack's Urban Eats is a great place to try out. I have never been in here when its not busier than your average restaurant any time of day. The salads here are superb. I usually have the salmon or chicken and are the most, Yum. Always a smile on the faces of the staff, they are joyful and pleasant to be around. If you want a quite dining experience do not come here. If you are a vegan, vegetarian, on the keto diet, or just want to have a good prime rib sandwich then this would be your spot. Great service & Good food read more

Jack's Urban Eats - Storefront. - Sandwiches Near Me - Sacramento, California

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Always delicious food, but I notice that their portions for takeout are very different from their dine in portions.

I enjoy coming here with friends or when my family visits! The prices are great, the food is consistently delightful, and there is always plenty of seating. Food: I always get their sandwiches here, and I highly recommend the reuben and pesto chicken! Mmm, you can see them cooking in front of you, and the food always looks fresh. If you can, order the garlic fries here! They taste like high-quality fries that you would order at a ball game or arena event. I LOVE it. My boyfriend enjoys the sweet potato fries as well. There is nothing to complain about. Service: No matter how busy this place gets, I swear I always get my food in under 15 minutes. They're friendly and punctual. LOVE IT! Parking: It's in Lohman's plaza..so if you come here anytime except lunch or dinner, you'll find parking. Parking's kinda hard when it's the lunch rush since it's close to many office buildings. Come around 11:45am if you can or 6:15pm if you're tryna beat the dinner rush! Overall, my top two is the pesto chicken & garlic fries. They compliment each other very well. Mmm! Definitely you get the right bang for your buck! read more

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GET THE IMPOSSIBLE TACO SALAD!!!!! I used to get the sandwiches, but this is my favorite and probably the only thing I will be ordering from now on. Just get it. get it now. LOL read more

For the FOURTH time. They have messed up our order. Luckily we learned our lesson and check before leaving. This time they gave me a huge attitude when I asked they remake the salad rather than pull off what was wrong. Zero apologies. While expressing my frustration the hostess/expeditor blames a "new system" and then I was then asked to never return. So. We'll never return. Upsetting to see such lack of customer service. read more

Can't really go wrong with Jack's. Their food is pretty consistently good with decent service. With such few salad restaurants around town, I appreciate this place for that service alone. I recommend getting dressing on the side. read more

Amanda was extremely pleasant and polite at the counter and the food was good I have had better but it was good and very quick. I was very pleased with this visit. read more

Food is very bland. Had the jacks classic sandwiches and both chicken and tri tip had no flavor. Recommend going to a place that uses seasoning. read more

Have been getting the Reuben ever since they opened, now the price has gone up which I understand but the meat portion has been cut in half. No pepperocini on the plate or even a pickle spear. Sad. read more

My favorite place to eat. Wide menu choices and great food. Create your own salad is a great option as are the premade salads.

I had their Santa Fe chicken salad which was awesome! And I also had their steak salad also incredibly good!.. I have my meal as a to go order. The team of staff are very kind, helpful, and fast!! Which is what I need as I am there on my lunch hour, so has to be quick. From what I've noticed when flying in on my lunch hour to order and go... the restaurant looks welcoming, clean, and a nice place to have a relaxing meal, and if in a group Jacks seems a place to be able to chat leisurely over a tasty meal. Try it, I'm sure you won't be disappointed! read more

Not at all up to par!last few take out orders have been questionable with this one certainly hitting rock bottom. We got our usual order which a three salads. I got the wrong dressing which really took my meal on a bad turn plus the pieces of steak were microscopic. My daughter ordered the salmon on the side and we didn't get it. We called to ask for a credit for the salmon. They didn't seem to care and then we snuck in we got the wrong dressing on mine and they didn't even apologize. Passing on Jack's Urban Eats for a while. Bad service, food has gone downhill and don't need the headache. read more

I haven't been to Jack's for a couple of years. I used to go to the Natomas restaurant every week and have the same salad. My go to was a create your own using all the ingredients in the steak salad plus I would get to pick three more items. I love strawberries and Fuji apples plus I like adding dried cranberries. When I got to this location, you're still not allowed to watch them make your salad, so I placed my order and added cheesy bread. I took my order home and the first thing I noticed was the lack of any of the condiments I crave. Really? One strawberry cut into fourths. Three pieces of apple. 6 croutons. There were lots of cranberries, tho. Very little steak. But the worst part was the cheese bread. They are not using the same recipe as before. It tasted stale and gross. I used to love eating this salad, but if this is their new "normal", I won't be coming back. read more

I'm going to start this off by saying that I love this place. The past 3 times I have been there they have gotten my order wrong. The service is amazing and the food is very fresh. I got the build my own salad and 2 of my toppings were incorrect. I was given chick peas instead of croutons and celery instead of cucumber. I took it back to work before I realized. Everything was good besides these toppings and I spent my lunch break picking these out of my salad due to me really not liking them. This has happened multiple times now and it's disheartening because I really do love this place. Their fries and Mac and cheese are to die for. But just sad to see this happen again to me. read more

I'm sitting right in front of my plate that i paid $23ish.. small portion of salmon.. this ain't right. read more

Jack's Urban Eats - Sandwiches Near Me - Sacramento, California

I ordered the turkey and Brie sandwich and they didn't put Brie on it... it's called turkey AND Brie.. this is my second time at this place and I've been disappointed both times. I will not be returning!! And to top it off I called and talked to a "manager" and they didn't seem to care about the issue. read more

Jack's Urban Eats - Turkey and Brie with NO Brie because they messed up - Sandwiches Near Me - Sacramento, California