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Jacks Automotive

5.0 (5 reviews)
Open • Open 24 hours

Services - Jacks Automotive

Routine automotive maintenance

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A&J's Auto Garage - Brake job and full maintenance

A&J's Auto Garage

(55 reviews)

It's rare to find kind people who truly care about clients in this industry. It's surprising to…read morecome across people like Arnold and Arnaulfo. Their prices are the most fair in the area, but the quality, the skill, the knowledge that were provided was TOP NOTCH. Very honest and knows alot about cars. They deserve your business and referrals. I called them and they were able to squeeze us in after I told him we had an urgent case and needed their help. He found more issues that other shops probably wouldnt have caught. Auto scientists with MAD SKILLS. Arnold educated and guided me and we were able to make the best and right decision on the vehicle. Thanks man!

TRUSTWORTHY. Highly skilled. Knowledgeable. Kind. That's exactly how I would describe Arnold and…read morehis father. If you need a pre-purchase inspection or any auto repair, whether it be european, american, japanese made, etc, and EVs, take your car here and don't think twice. We reached out to Arnold for a pre-purchase inspection. While six other places quoted us $250-$350 for a "comprehensive" inspection, we paid Arnold $100, which was a STEAL for what he did, even more than what the others promised. He spent at least two hours thoroughly checking the vehicle, test driving it and walking us through every detail so we truly understood its condition. We were looking at buying an Audi Q4 e-tron that had a damage report. A reputable dealership told us it was "minor" and offered to take it to the mechanic for our peace of mind. After browsing Yelp and reading the amazing reviews, we decided to come here instead and I'm so glad we did. I had already done my due diligence and familiarized myself with the vehicle and potential issues. I asked Arnold very specific, technical questions that I already knew the answers to. He answered every single one with clarity and confidence and everything I was expecting to hear. My husband stayed the entire time, and Arnold patiently explained everything while inspecting the car. You can tell he was that kid that made the auto shop his playground growing up. He's passionate, meticulous, and GENUINELY cares. What impressed me most is that Arnold will never pressure you. He won't tell you "don't buy it," but he will clearly explain what could go wrong and what it might cost to fix. When I pressed him for his honest opinion, he said he personally wouldn't buy it at the listed price but if we negotiated it lower, then it might be worth considering. That level of honesty is RARE. They are your small local auto shop but I would choose them over any flashy, grandiose service center any day. Their integrity and transparency make them stand out. Thank you so much, Arnold and your dad, for the amazing service. We ended up just buying a Tesla!

Tustin Toyota - Toyota Sienna 2025

Tustin Toyota

(3.5k reviews)

We had a great experience purchasing our new Toyota RAV4 from Tustin Toyota.  From start to finish,…read morethe process was pretty smooth.  Tarek was wonderful to work with throughout the sales process. He was knowledgeable, patient, and never made us feel rushed or pressured into making a decision. They didn't have the exact color we wanted in stock, Storm Cloud. So we reserved one, and to our surprise, it arrived earlier than expected! Nathan in finance made the paperwork process easy to understand and efficient. He took the time to explain everything clearly without pushing unnecessary extras, which we really appreciated. Overall, this was a positive car-buying experience. Thank you, Tarek and Nathan, for helping us get our new RAV4 Plug-in Hybrid!

Extremely disappointed with my experience at Tustin Toyota. DO NOT go to Tustin Toyota if you don't…read morewant to deal with headaches and lack of knowledgeable employees. These people are supposed to be experts in this field since it is dealing with people's safety. But if they can't even get a simple ToyotaCare service right and instead make up their own incorrect recommendations, that is extremely concerning. Potentially wasting mine, OR YOURS if you come here without being knowledgeable of your vehicle needs. My truck was dropped off at 8:45 AM for a scheduled appointment. My service advisor, Victor Martinez, told me that because my truck had 23K miles instead of 20K, I could no longer use my 20K ToyotaCare service. He said I would either need to pay $79.99 for an oil change or use my 30K service, even though my truck only had 23K miles. That didn't sound right, so I asked Victor to show me the policy in writing. His response was, "I never said that" (about it being a written policy). After going back and forth, he finally spoke with his service manager and confirmed that he was incorrect. I COULD use my 20K service. Had I not questioned him, I would have unnecessarily paid for an oil change or burned my 30K service 7,000 miles early. That makes me seriously question how many customers are given similar information and simply accept it because they trust their service advisor. The shuttle experience was also a bit frustrating. Patricia Ortiz told me the driver would be back around 1:55PM. I specifically explained that if the shuttle couldn't reach me by approximately 2:15-2:20, I would take a Lyft instead. She reassured me it would. At 2:20, I called again and was told the driver had left about 10 minutes earlier. After another 20 minutes with no ride, I canceled and ordered a Lyft. The shuttle finally arrived at the same time as my Lyft. Patricia was also passive-aggressive and dismissive on the phone. Also, Tustin Toyota already knew my truck needed a recall completed. I had rescheduled this appointment twice, with the recall specifically noted. And they still had no parts available for the recall. In my opinion customers shouldn't have to research Toyota's policies and challenge their service advisor just to receive the services they're entitled to. The inaccurate information, poor communication, and lack of accountability made this an extremely disappointing experience.

Orange Empire Auto Repair - Wheel alignment

Orange Empire Auto Repair

(197 reviews)

Great alternative to the higher prices of OEMs here, hidden in Orange. The honesty is refreshing -…read moreI brought my 2016 Toyota Camry with strong clicking from the passenger side that had me convinced it was a CV axle as I have had to do my own with my past cars. Dropped the car off late morning and within a few hours they called to let me know that when attempting to the reproduce the problem it ended up being bad hubcap clips (a relief). No charge and the inspection was on the house. Will definitely be bringing the Camry and the fiancé's Civic here in the future. Shoutout Gino and Jose!

I had such a great experience with Gino and Jose! I drive a Fiat, so finding someone I trust to…read morework on a European car can be a little stressful, but they did an amazing job and made the whole process so easy. They called me almost everyday to update me on the process, any costs, or timing concerns. Gino handles the front and was extremely personable, helpful, and honest throughout the entire process. He took the time to explain everything clearly and never made me feel pressured into unnecessary repairs. Jose did the actual work on my car and did a fantastic job -- my Fiat is running great! My ac was causing lots of issues and has been running cold for a week now! I am always hesitant to have just anyone work and the Fiat but he clearly knew the car and specific details. It's really refreshing to find a shop that feels trustworthy, knowledgeable, and genuinely cares about their customers. I would absolutely recommend Gino and Jose, especially to anyone looking for someone comfortable working on European cars. I'll definitely be coming back!

Jacks Automotive - autorepair - Updated October 2026

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