This review for Jackie's is based on the three visits that I've made and the services received. Oil Change and Maintenance: My car needed maintenance for the mileage and an oil change. I took it to Jackie's due to excellent Yelp reviews. The service was fast and affordable. Starter: After taking my car to another location, which didn't solve my car issue and had the gall to give me a $1,000 dollar quote for potential future repairs, I took my car to back to Jackie's. $600+ dollars later, I had a new starter. I can't say Jackie's was cheap, but I have no price comparison for these repairs, except for Google, and based on that, they were middle of the road. Stripped Oil Drain Plug and Pan: My last visit was today. After an unfruitful stop at a quick oil change place, I was told the drain plug was stripped and due to liability, they couldn't do the change. Back to Jackie's. Indeed, the plug and oil pan were both stripped. Replacing them would have been costly, except they had a quick replacement kit at the shop that worked on some cars (mine being one of them!) Cost was more than an oil change, but not as high as I thought. In fact, I discovered that the price they charged for the replacement part and labor, was much cheaper compared to other places. Plus I'm not sure, but I believe I wasn't charged for the oil change! Jackie's is not a cappuccino machine, marble and glass auto shop. The waiting room is paneling and a smorgasbord of chairs and couches. But they are honest, quick and efficient. All of my repairs have been done on the same day and the owner, Bruce, is incredibly honest and based on today's service, engages to find a better solution. In fact, most of the clientele I have met at Jackie's, have been clients for years and that speaks volumes for this auto shop. read more

They custom made a PVC hose for my 94 GMC truck. Did a good job. Had a little mixup with my appointment but turned out all right. read more

After $1,500 and 3 days, I got my car back. Supposed to be a 2 day job and at day 3 I needed my car. They did not fix my oil leak, my check engine light came back on and they didn't notice I was missing a lug nut. I was told that the repair wasn't completed because I rushed them and that 'gravity' was a factor for the oil pan gasket...????? There are true professionals to work on your vehicle and this is not the place to trust for your repairs. read more

THE car doctor of SA. He knows everything, and his ability to show you, the customer exactly where the issue is and offers you the old part, a real souvenir! Dirt, oil and sweat, it's a great experience. Thank you Bruce, and Jackie's Auto Clinic team. read more

I have used Jackie's Auto Clinic twice in the last 6 months. Once was a tricky AC problem in the middle of the scorching summer and then just rece ntly an ignition lock problem. Both problems were fixed in a timely manner and the price was fair. read more

My fog light had fallen out of the clips, it was hanging by the wires behind the bumper, along with my sensor. I called Jackie's, they told me to come by whenever. I went during my lunch break, Luis immediately took a look, grabbed my keys. I waited about 20 minutes and it was fixed!!! Luis even took the time to explain what I might've done to make it detach. It made complete sense. They are great! I will definitely be coming back! read more

Work on our 2007 Lexus was well done and on time. I liked dealing with Bruce and Luis.

Great guy that Jackie. Really tries to help everyone out. Very responsive. And very knowledgeable

Bruce and the gang came through when I needed them the most when my radiator started leaking alot of antifreeze. I had the work done by Angel and couldnt be more pleased with the work! I got the car back in a couple of hours, no problem. I would definitely recommend Jackies Auto Clinic to everyone!! read more

Jackie's Auto Clinic - Jackies Auto Clinic did a radiator swap and the timing belt/water pump job for me on my 09 Eclipse and haven't had any problems! Thanks guys - Auto Repair Near Me - San Antonio, Texas

I've been to Jackie's a couple of times. From the outside, it is very unassuming and somewhat tucked away. Once you go inside, you get this confidence that these folks really know what they are doing. And, if they don't, they will tell you. Bruce is very cordial and his supporting staff is friendly and knowledgeable. PLUS! - they actually pick up the phone! Yeah, no kidding. They will tell you when it's going to be ready or if it's not ready. It's extremely difficult to find an honest mechanic anywhere. True story, one time Bruce did some minor work on my electrical system. He had my vehicle towed, then called when it was ready (within a few hours). I asked, "how much do I owe you?" His response, "well, whatever you want to give me". I refer everyone I know to this place. read more

Highly recommended this auto repair shop, as you know dealing with your car engine issues isn't bad enough. Then have to deal with a lazy and bloodsucking mechanic. Bruce and his team are a blissing and a gift to us. Bruce and this team worked on my car and not just fixed the obvious that needed fixing but found the root of the problem and fix that first cause the "Harmonic Balancer" was making my car overheat. Any other mechanic would've just fix the fan and then send me off and a real problem would've been a "Harmonic balancer". And I would be back again. Not Bruce, he talks to you like a doctor talks to you about you condition. You are in good hands with Bruce. Jackie's Auto Clinic 10/10. read more

Jackie's Auto Clinic - Auto Repair Near Me - San Antonio, Texas

THE BEST IN TOWN!! I have searched for a Trustworthy Mechanic time to time and the first time I went to Jackie's Auto Clinic Bruce and his Team treated me like family right from the start. I will never leave Jackie's Auto Clinic the Team is so Professional and overall Amazing. DEFINITELY RECOMMEND read more

Bruce is a fantastic and FAIR mechanic. Wonderful staff and they go over the top to make sure you are taken care of.

Bruce and the crew at Jackie's are the most honest and thorough of the 5 shops I've worked with in San Antonio. They are not the fastest (especially if they get slammed), but they also don't automatically replace every part that could be bad. Between myself and the people I've referred, we've had everything from minor cosmetic repairs on a modern Toyota, to alignments on a 20 year old SUV, to getting a 40 year old jeep going. Everyone has been happy with the work. read more

Bruce is amazing as is his team! I've never experienced such kindness at any other shop. I know little to nothing about cars and they are very good about explaining everything to me. When I tell my "car friends" about what I pay and for what, they are always impressed with how affordable the work was. Anytime I have car issues, and I have a lot because my car is quite old, I call Bruce! He is quick to call back if he's unable to answer and is happy to update you as things move forward. Bruce and his team are the best! I couldn't recommend this shop more! read more

I asked my neighborhood Facebook page where to take my car because I'm new in town, and overwhelmingly the response was to go to Bruce at Jackie's. I was not disappointed. They took great care of my car and were very fair in what they charged me. Everyone I talked with was friendly and helpful and I will be back for sure. read more

It took one experience to realize why so many of my friends are life time clients. They fixed my AC, found a handle for my door and more. The best people and vehicle love every. Wonderful service & great team. read more

Jackie's Auto Clinic - Auto Repair Near Me - San Antonio, Texas

Bruce is awesome. I'm so glad I found a decent mechanic. He is honest. And recently I had an experience with them where Bruce wasn't there. It made me like them even more that his guys will treat you right when he's not around too. I recommend him to everyone I know. Starting to get worried one day he's going to be too busy for me read more

Bruce and his crew lived up to my expectations again. Only problem is I have to drive 62 miles to get to his shop.

Bruce is some sort of mechanical savant sometimes it seems like you could put his ear to the hood and tell you exactly what's going on with the car. The other reviews are on point. They seem to be honest and cable guys read more

This is your go to for any vehicular failure, my truck was spraying coolant, turned out the company who installed the hoses didn't do it properly, to think the previous company charged me nearly $500 for both heater hoses and flushing and coolant was insane but they sure did rob me blind, I won't ever go back there again that's for sure! then when asked how long their warranty was they told me it's 90 days (had it done Nov 25th) omg I cannot stress how caring and helpful both Luis and Bruce were, I will certainly be coming back for my brakes, you men were extremely helpful so glad I came in when I did, also loved your beautiful 7 year old camel (what my son called her) she is the sweetest read more

Jackie's Auto Clinic - Best waiting room ever, I got to play with this little gal the entire time - Auto Repair Near Me - San Antonio, Texas

The reviews speak for themselves. Bruce and his guys are great. Being the owner of a heavily used '99 Tacoma, I have have brought it to Bruce for a variety of things small and large over several years and he is always fair and patient with my questions and efficient with the work. My whole family uses him, including my mom who lives out of town. I'd recommend Jackie's Auto Clinic to a friend... He is also a pleasure to talk to. The shop might look a tad rough from the street, but they do a great job!! This is a mechanic you can trust! read more

Bruce and his team are utterly fantastic. Having generally had bad experiences with other mechanics, I was fairly upset when my car started making terrible squealing noises and shuddering every time I had to make a turn. Worried that I'd be ripped off again, I wasn't sure who to go to, but a good friend of mine recommended this place so I decided to try it out. (Side note: These guys are popular, so call and make an appointment first or you'll have to wait an extra day like I did.) Not only did Bruce have a good idea of what was going on with the car, he called me and gave me a price not long after I dropped it off, promising to have it ready within a couple of hours. When I showed up after work, my car was ready to go. The guys even took a few minutes to show me the part that had worn out, explain to me what it had affected, and why the car had begun acting up. The price was fair (somewhat cheaper than expected, in fact), the service excellent, and should my car have any other issues I will certainly be returning here. read more

This place is outstanding for its awesome service and fair prices. Never once have I felt like I was being taken advantage of, and I hugely appreciate the fact that Bruce and the other mechanics explain exactly what they are going to do, why it needs to be done and how much it will cost before they start working. Recently I went in to have something done that it turned out I didn't need- Bruce showed me why I didn't need the transmission flush and convinced me to wait to have it done. For him to talk me out of spending all that money testifies to this business' values. So cool. The level of integrity at this clinic makes it the only place in San Antonio I'm willing to service my car. read more

Bruce and his crew do a remarkable job here at Jackie's auto clinic. I normally do my own maintenance, but when a job is more than I can handle, these guys always get it done. Not to mention, Bruce is just fun to talk to. This is a great place for Trinity students to take their cars, and that was how I found in several years ago. Bruce even goes the extra mile, offering a ride back to campus for students who need work on their cars. They are honest, skillful, and hard-working. In the world of mechanics, saying that this is hard-to-find is a slight understatement. read more

Almost don't want to give a full 5 stars because they are already too busy and I want them to be able to fit me in! They're busy because they are great at what they do. They are great to work with. I cringe if I have to take any of our vehicles back to the dealership under warranty. I'd rather Jackies' work on it. read more

Bruce and his team are incredibly honest & proficient. You'll be out of there as quickly as possible. The feel here is of those old privately owned local stores that none of us want to go away. Bruce is just great. if you're looking for clean countertops and white walls then this isn't your place. It has a family feel with faded comic strips pasted to the walls and Bruce's dog Mercedes sitting under his desk. As this is not a restaurant, I don't mind this at all. In fact I love it. Please note that the directions straight from yelp do not work. It is best to Google the shop and then use that address. It is located just north east of the intersection of the San pedro and Hildebrand. read more

Been taking my cars to Jackie's for over fifteen years. Bruce, the owner of the business, is to automobile diagnosis what Denton Cooley was to heart surgery . . . the best! All of the mechanics in the shop are highly skilled and committed to quality. I have recommeded Jackie's to many people over the years and have had nothing but glowing reports on the service. A few years back, my old Prius just stopped doing anything, the "Red Triangle Of Death" lit up on the instrument panel (if you own a Prius, you know that is the absolute worst short of the wheels falling off). Bruce diagnosed the problem, found out there was a recall on the issue, called the dealer and had the car towed there where the $3,000 repair cost me NOTHING! My only expense was way under a hundred bucks for towing! All arranged by Bruce. That's just one of many examples of the level of integrity I have experienced at Jackie's Auto Clinic. read more

Very Friendly and Great Service - Our daughter attends school at Trinity University and had an issue starting her car. 2007 - Hyundai Tucson. She tried to jump with roommates cables. Would not jump or turnover. Since we are out of town, we reluctantly decided to find an auto repair shop. Jackies had very good reviews and were close to the University - We called and talked to the owner - Bruce. He immediately gained my confidence. We arranged for a tow (which was about 1/2 the price of a Tow in Houston). Final determination - simply a loose cable - they performed a complete diagnosis - and everything else was good. I appreciate their honesty - straight forward approach to service. I also appreciate not being sold something I did not need. read more

Wow! I'm so thankful to find the team at Jackie's on Yelp! They had 37 + reviews and here is 38! Bruce And team are fantastic! Living in Colorado I didn't know where to go when my daughters car broke down in SA. I found Jackie's and the team was amazingly helpful! I called and they even gave advice on somethings to try to avoid bringing it in! Car was towed in, repaired and returned in 2 days! These guys care, do what they say, are reasonably priced and support customers! It's a family business and treats customers like family! read more

Awesome place. They were friendly, quick, honest, and reasonably priced. I couldn't ask for anything else in a mechanic.

I can surly say this is the place, everything as service, people, experience is beyond awesome. I am so glad thtrustworthy and good car mechanic still exists. Go and check for your self, you will be nicely suprised! Thank you Bruce and Mr. Radio man! I moved to Austin and it is still worth to make a trip to San Antonio to take care of my car. Guys you are the best! read more

Read a lot of positive reviews and decided to try them. Been taking my car to them since 2013 and always pleased. They are reasonably priced and won't do work you don't need. Excellent service! read more

I cannot praise this shop enough. I took my car to the dealer and was told I needed to replace my battery cable, between labor and the cable it would be $1000. I picked up my car from the dealership, so I could get a 2nd opinion. I found Jackies Auto Clinic on yelp and decided to give them a shot and I am soooo glad I did. Turns out I needed valve replaced and it cost me less than $300. Bruce really knows what he is talking about and I will not take my car anywhere else now. This shop is honest, reliable, and they know what they are doing. read more

Skilled mechanics, honest pricing and excellent results. John MacCormack

Came into town for a friend's graduation and when I started making my way back to Houston, my car started jerking and smoking out the exhaust pipe. I found jackies auto clinic on yelp to see if they would stay open to help me figure out the problem so I could drive back to Houston. Bruce, Carlos, and another gentleman were awesome! They were very welcoming and never cared about how close it was to closing time. They fixed my car in 15 minutes and sent me on my way without charging me a dime. Auto shops like this are rare and I really appreciated all of their help. If you're ever in San Antonio and have car problems, this is definitely the shop to go to. Very very very pleased! read more

I wouldn't trust anyone else with my vehicle care or maintenance. Hands down this is the best and most honest mechanic I have ever met. If Jackie is unable to provide the service you need, he has no problem referring you to someone that he trusts and that will give you the best deal possible. read more

Figures I'd find a mechanic I can trust and does quick reliable work, just as I am moving. The owner knew exactly what was wrong with my car just by me describing it over the phone and gave me a fair estimate. The best part was, when the part actually cost less than what was quoted, he still only charged me at cost. Despite the somewhat sketchy appearance of this place, (let's be real, it's a auto shop not a doctor's office) I would recommend them to anyone. read more

I have been going to this shop for 4 years now. They have always exceeded my expectations and do good hard work with honest prices to match. I will always recommend Jackies to anyone looking for auto help. Bruce, the head honcho, can always recommend a trusted associate if Jackies can't do the task you are looking for. Thumbs up for Jackies! read more

Do not go to this garage. I took my car to Angel to replace a timing belt. He sat on it for over a YEAR and didn't touch the car or return ONE phone call. In the meantime, my engine has rusted out. I do not recommend going to Angel or this shop at all for that matter. No one took responsibility for neglecting my vehicle. Not a good experience. read more