Jack's Auto Repair is by FAR the most reasonable, best quality and honest auto repair/service place in Naples!
Since moving to Naples a few years ago, I took my family vehicles to 3 other places in Naples prior to going to Jack's. All of those places were overcharging, not honest and are not in the same class of service, reliability, honesty as Jack's. My first time at Jack's I had an older car that seemed to be having transmission issues. Jack's spent significant time diagnosing the problem as needing a new transmission and explained to me options of replacing. Ultimately it made no sense to spend the money on such an old car to get the transmission replaced. It took me almost a week to coordinate a sale of the car while Jack's was nice enough to keep the car on site. When I went to meet the flat bed truck I sold the car to, after the sale/exchange, I went into Jack's to ask how much I owed for the diagnosis work and keeping the car on site, to which Jack's said, no charge!
At that same time, I asked how much they would charge for my Toyota Sequoia to get an oil change. The price quoted by Jack's was 60% less than the previous 3 places I had paid for oil changes at!
My wife's new Lexus ran over a truck tire on the highway and damaged the mud flap and trim piece around the rear tire. Lexus dealership told me it would cost $800 to buy the replacement parts (2 of them) and do the work to install them. I bought the parts myself (for $100 brand new from the Lexus dealer) and asked Jack's if they would install the parts. Jack's gladly did the work and charged me less than $100 for the labor to do it!
Jack's is such a trustworthy, honest shop, and they do high quality work! They only charge you for what is needed, never add on services that you did not ask for/are not needed!
I will never go anywhere else! THANK YOU Travis and all at Jack's Auto Repair! read more