The ladies that work here are VERY VERY RUDE! Go see for yourself! They let you in and talk so bad…read moreto you when you are just being quiet and listening. I wish I recorded both ladies attitudes ! Instead when they got put on recording on the phone were so polite and fake. Won a auction unit and the newbie they had was EXTREMELY RUDE and the manager was EVEN WORSE HOW DOES THIS HAPPEN ???? IM VERY UPSET Never again They have new employees every other month it seems . Rate a zero if I could.. very rude girls !

This is one of the best facilities I've ever stored my household goods at. Its always clean and…read morewell-lit. I love to come in and see that the "pest control" person has been there. The staff is professional and always keep you informed of your storage situation. Thanks a bunch.

Showed up on short notice. Courteously and professional. Nothing broken, dropped, scratched.read more

Scott's moving labor and service did an amazing job with my move! They were quick, diligent, and…read morecarful with my items. The truck they used helped save on renting a truck and it was helpful having everything in house. I would definitely recommend this company

Off Load Moving is the BEST ever and we are so thankful we know them! We know our stuff with be…read morecarefully handled and the guys are so curteous and polite. Their help makes the challenge of moving not so over whelming! Thanks to Briar and his crew! Maria Lancaster

Briar and his company are reliable and fair Would always…read morechoose them for a move. Showed up on time and nothing ever broken or misplaced.

This location looks like a high-rise apartment complex. Really beautiful exterior…read more I loved the entrance double-wide glass sliding door for

Notified property manager 1st week of June it would be my last month. Went to unit to sort the…read moregood from the trash and took the good along with my lock leaving the trash to pick up the following week. Despite receiving an e mail stating no lock would be put on it I returned to see a lock on it preventing me from removing the trash. Ive been told I have to keep the unit and continue to pay. I have relocated to another state for the military and will not be paying for july. Now I have a bill due for Aug as well. I have rented several units in my life as I move frequently and this is the worst experience I've ever had. Property manager says basically nothing she can do it's on corporate. CLOSE MY ACCOUNT IMMEDIATLY OR I WILL DO MY PART TO SEE THIS FACILITY IS BLACKLISTED. it's not my problem if I planed to have unit clear by end of month and management took it upon themselves to break policy and place a lock on the unit in order to get some extra money from a customer. Horrible experience!

Day 1, gate code didn't work. Two unanswered voice mails plus 2 visits later to gain access. Why?…read moreApparently the gate app doesn't work. When I was finally able to get to my designated spot i discovered that the adjacent trailer is parked partially in my assigned location rendering the spot unusable. The clerk was unable to help except to say come back tomorrow. Ok, so is this Oz? I arrived the following morning, panicked as I was on my way to pick up a trailer & needed to be able to park it asap. The clerk assigned a new spot. Talk about skid row, the area looks like a salvage yard...so much for the requirements that vehicles must be in working order as most had flats. And the 'new' spot has no visible lines or location markers so I had to guess that I was not only in the correct location but that I was not in the adjacent spot. Yeah, not even close to the pictures on the Public Storage website. To top things off, despite the failure of the staff to ensure the original location was usable, I was CHARGED AN ADDITIONAL FEE TO MOVE FROM AN UNUSABLE LOCATION! 0 stars, I prepaid a month but am already looking for a new rental space. Perhaps the 428 location is ok but the 429 annex across the street is terrible!

Excellent customer service!!! Elaine made the experience enjoyable, quick, and painless to obtain a…read moreclimate controlled unit. The spaces are clean, we were showed different buildings, all clean. The hours are convenient, 24 hour gate access upon request. The office is aesthetically pleasing, you walk up to the entrance and theres a happy elephant greeting you, asian decor on the inside, comfortable lighting to make you feel at home, they are military friendly active/veterans. #americanclassicstorage #virginiabeach #potters #londonbridge #storage #filipinomafia #filipino #american #filam

I have used different storage units in the last 20 years for various reasons, split up relationship…read more, business , house moves. Overall my hands down favorite is American Classic and particularly this location off potters road. They are super clean and always friendly service even if there are minor issues they work with you to make it a win win result. I highly reccomend this business.

HR Containers is the BEST! We ordered 2 ea 8 ft x 20ft WWT used containers. HR Containers is fairly…read morepriced, cheapest I was able to find. Ryan was quick to respond. Delivery was faster than anyone else quoted. Great communication! Even delivered ahead of schedule and arrived early the day of delivery. Will definitely use them again and recommend to anyone looking for a container.

James at Eco Clear Junk Removal was fantastic! I had a couple small items I needed gone, and he…read moreresponded almost immediately, then showed up just 20 minutes later to haul them away, same day! Can't say enough about how responsive and punctual he was. If you're looking for junk removal, go with this small business instead. Highly recommend!