I had the BEST experience when picking up 'dinner' at 3am after work with the pretty young girl at the window tonight named Diamond. In the 5 yrs I've lived in Wildomar, she's the best I've ever dealt with - hands down. No comparison. Prior to my car, she acted extremely professionally & kindly to a vehicle that was less than nice to her (to put it nicely). I could hear the entire exchange. There wasn't a single thing that was her fault - or your cooks' faults - but this car ahead of me was on a mission it be compete a$$holes to her. I work in a similar industry (bar) & I would've NEVER shown the patience & kindest that she did to those rude a$$ people. And even after that - when I pulled up - she kept a smile on her face & acted in a manner that makes me want to 'steal' her to come work for my own place of business. I hope the manager and/or district manager recognizes her for her excellent customer service. I sent an email to the corpora office, also (reference #717247). I hope to hear back from someone soon - or I WILL show up in person just to ensure Diamond is recognized. read more

Drive through was so fast! Food was affordable, spicy chicken tenders, favorite on the menu. read more

Jack in the Box - Honey Garlic Sriracha sauce, interesting new flavor - Fast Food Near Me - Wildomar, California

This is a very clean and well maintained establishment. The staff here are very nice and helpful with allergies and or other dietary restrictions. The food here is very well cooked, I would recommend the Regular Jack Hamburger and a side of fries. They have a very wide selection of drinks and sauces. I have very severe allergies and not once have I had to send a hamburger back for having allergens on it. Great job Jack-In-The-Box keep up the great work. read more

Jack in the Box - The limited edition Deadpool Jack - Fast Food Near Me - Wildomar, California

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Went to get some spicy chicken strips and the lady at the drive thru asked if we wanted the honey. We told her "no" just the original spicy. She said "ok" and still proceeded to give us honey with allergies. read more

If I could rate this location of one star, I would my breakfast burger was completely out, dried up, like it had been sitting under the warmer. But then my hash brown was completely frozen in the middle..customer service was no help , rude , and not apologetic to make things better. I might be a Karen for this one but $25 for 4 items that were sitting there for hours and then other items not cooked is wild. read more

Jack in the Box - Fast Food Near Me - Wildomar, California

great customer service by Sergio !!! Thank you so much for being helpful. If you're not a manager you should be thank you i'll be back. read more

Jack in the Box - Fast Food Near Me - Wildomar, California

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Great food, quality service. I had a chance to eat a delicious hamburger from this place. Very well , it's a really clean area for mornings read more

Jack in the Box - Fountain drink in the back of me. Hello - Fast Food Near Me - Wildomar, California

100f inside this slop in the Box and the manager refused to turn the AC on while you try to eat with your family and children. This place is a dump! read more

Ordered spicy wedges and wow. Disappointed in what I got. Too lazy to even put the rest of the toppings. Def not coming back to this location read more

Jack in the Box - Fast Food Near Me - Wildomar, California

Absolutely horrible customer service and cold food! Can it get any worse than this place! NO! Ordered on the mobile app and went to the location. Literally 27 minutes later I got my food and drove off. But not before getting a load of bad attitude from the employee. It's not my fault that you hate your job! Of course my order was wrong and cold. Do yourself a favor and go elsewhere. This particular Jack is a bust! read more

Sergio F the young man at the drive-through window and the entire staff was very nice. We ordered the Nashville popcorn chicken box and it took a few extra minutes to make. They upgraded my box to a large for having to wait. I appreciate the gesture very much. Made my entire day. read more

I went through the drive thur on Saturday, 9/29/24 I was greeted by Danielle she was so polite that her presentation was clean, hair back, and a beautiful smile. The only issue I had was that my French fries were cold and tasted old. read more

Hello for being a fast food restaurant my taco there were so good crispy full of lettuce by the way the gentleman name Giovanni he's super friendly very patient his customer service is beyond. I told him he should work as a waiter. He will make lots of money thank you for your service. It was the best. I'm coming back soon. read more

DANG, closed 3:30am-4:30am EVERY night? I went here because Del Taco was closed (only time you'll catch me here lol) and that's what I was told. :( Step it up, Jack! You need the biz at this location! 2 stars only cuz the lady had the decency to come up to the window and tell me they're closed.... After 5 minutes of talking to no-one and threatening to do a burnout in the drive-thru. lol I wouldn't actually do it, not worth the tire tread, but sometimes it helps people get to movin' lol read more

We were visiting and were out late and wanted to get a little something to eat before we made it back to our place. [Visiting] I ordered 2 tacos and the wife had a Jr bacon cheeseburger. We both had a shake with our food. Surprisingly, our food was better than warm. Tacos were hot. What happened here, why did they serve us good food, it's JIB!! The area outside looked clean and the guy at window was very pleasant. Well, I'm not a local guy, after reading some reviews for here, we might have gotten a lucky break, or they've changed things up!! Thanks. read more

the service is terrible because they are rude and they steal your money by not giving you all of what you paid for!!!!

I ordered online. The tracking said the order would be delivered by 1:30. Then 1:40. Then it said that the order was cancelled. I called Jack In the Box five times to see if the order was indeed cancelled and that I would get a refund. It would ring and ring then go to voicemail. They also have reviews in the 2 out of 5 range. I can see why. read more

Went in just after 4pm today and stood there waiting for someone to come and take my order so I waited about 5min and called out and heard someone say oh give me about 5 more minutes so I just left so she just lost out on 6 full meal orders will never go back to this Jacks read more

The drive through is ridiculously slow, it took 20+ minutes for 3 cars to get through. They also gave me regular coke instead of diet.

I've never waited this long "20 min minimum " for fast food and never fails that this location.

This please closes at 12 midnight I went in at 11 straight to the counter curly haired gentleman was talking on the drive-through and refused to take my order he says I need it to go through the drive-through. I drive a semi truck I told him you guys are still open and I can't fit through the drive-through. Honestly by far the worst experience I've ever had at the Jack-in-the-Box. I don't understand if you're open why would you refuse to take a customers order that cannot Go to your drive-through. read more

Food is good, fries are mid, pretty mediocre in general that's all I have to say about that.

terrible service, rude employees. I watched them mess up Order after Order. Three cars had to come back in from the drive-through because they got the wrong order. They took some bags back out of someone's car that already went through the bag and gave it to another customer. Unacceptable. read more

Careless and Lack of attention to the items I ordered. Beverage was not the correct beverage after asking multiple times for a certain one. The meal ordered upon opening the sandwich the buns, paper, and sandwich in general were covered in excess and unnecessary condiments and slapped into the wrapper. I've experienced this multiple times not only at night but during the day. Employees should lay off the pookie before work, employee could barely stand and talk right to me. read more

This place is gross. Bathrooms not cleaned since who knows when, air cond not running and it's 100 degrees outside, dining area ok, food ok, but when I go into a restroom of an establishment that serves food, the bathroom speaks for the establishment the most to me. Clean people like clean bathrooms and take pride in their job and serving customer with an outstanding experience!!! read more

Drove up while they were open and nobody came to the window, however I saw an employee eating in the dining area?

I stop here on my way to the casinos. There's a Starbucks across the street, so I come here for a breakfast sandwich, and dash across for my Sbux latte. The morning crew is slow. Maybe they are still sleepy? But, they are friendly, just not fast. Bathrooms are clean, and there's plenty of parking. Drive thru is open 24 hrs. read more

Came to redeem valid coupons at our local JITB and when my family and I got to the window their staff told us they were no longer taking them. We asked why because they aren't expired. Their manager Diamond then came to the window and immediately started a verbal altercation with my elderly father. Clapping her hands together, screaming profanities, and yelling at us to leave because we are holding up the line. WOW we waited in line just to be told to leave? I have worked customer service for over 4 years and my father has for over 20 years, we both are very understanding of these kinds of situations. However, if I had screamed profanities at any of my customers like how she did to us I would have been immediately fired! We are regular paying customers and after she screamed at us to leave we went to a different location that took our coupons happily. I don't understand why this location couldn't have done exactly what the other one did. Next time I'm taking the extra drive to go to one of the two nearby locations!(as Diamond so "kindly" suggested) Update: I spoke to the restaurant manager and was offered a free combo and given the most in-genuine apology ever! I asked if I could redeem it elsewhere and the manager said the other locations are "different companies"? This is ridiculous why would I eat where I was treated terribly? NEVER coming back I can't believe they turned down paying customers. Once again leaving this location empty handed. Update: Petty reactions from the employee that shouted us out! I'm speechless, after speaking to corporate I thought this would be over?! I only came in to get dinner with some VALID coupons. The district manager told me them self although some coupons were recalled the coupons I brought in weren't even close to the ones they had recalled! Definitely calling them all back tomorrow, this is insane read more

Jack in the Box - The employee that screamed obscenities at my family! Why keep contacting me?? - Fast Food Near Me - Wildomar, California

This was one of the worst Jack in the Box restaurants (afternoon) I've been to & they're all not great, but they didn't have anything including ketchup & apparently the friendly customer service. Young girl (drive thru) was rude & obviously didn't want to be there. Cross this off your list, there's far rude employees but better stocked Jack in the box restaurants and they don't throw your bag of food at you. read more

Worst Jack in the box I've ever been too. The line takes FOREVER employees including female manager are so rude. Nothing ever works. Always out of things. Don't even waste your time or money. read more

stopped in this morning at 4:15 . was told they were closed till 4:30 ? i allways try , thinking things will change . screwed up orders , lousy service , allays make you go thru the drive thru & park & wait out front . the owner needs to come in & clean house ! heads need to roll - people need to be fired ! i have had so many bad experiences , i will never come back ! if the owner does not want to do anything , then he needs to sell the place ? read more

Worst jack of all time. Stood there to order for 7 minutes before any of the 6 employees took Our order. One literally walked by and looked at the ground as she walked by to avoid eye contact. (Great move) Watched one lady leave in line because it took so long and was an absolute joke. I had to call their phone and answer it myself while in line in order to get someone to take my order. Not like they care but I thought it was hilarious and had to fire up the yelps. We all know everyone will wait 7 minutes to put an order in for those tacos. Amen. read more

Went through the drive through during my break at work. I should know better than to not check my food but I got back to work and (I had ordered a 10 pc nugget) when I opened my food, it was a container of potato wedges. Kind of irritating, honestly. The lady at the window was super nice and friendly though. Wish they had gotten my order right; I didn't have time on my break to go back to correct it. read more

Poor customer service. The girl with the attitude that they have taking orders really shouldn't work in a business that is all about customer service.. she tried charging me for hot sauce and said it's a policy now. They guy at the window gave it to me for free like they're supposed to. Weird that she felt the need to lie. Hopefully she gets moved to fries or something away from customers. Be careful ordering from the girl that looks like Ronald McDonald's little sister, she might charge you extra for a napkin or a pack of hot sauce. read more

I was at this jack n the Box on 8/25. Before coming over here, I had been sitting next door at the Black Bear Diner for 15 minutes with no one coming over to even ask if I wanted coffee or something. Finally got up and left that place and headed straight over to the Jack n the Box next door. The team member who was working the counter was super friendly. The name on my receipt says Abril is her name. Anyway, I ordered a breakfast combo with coffee. My order was ready super fast and I ate in the indoor dinning area. While I was there, several people came in to place orders, including a Fedex driver, who I'm sure is always going to the fastest places around. Anyways, just wanted to compliment the entire team there at Jack n the Box for quick and friendly service. read more

This is the worst location I have ever been to. The staff is unfriendly and not helpful at all. I placed an app order for pick which said it would be ready in 5 min. When I arrived I went in to see if it was ready, I was told the hadn't received the order yet. I waited 10 min and was told the same. 20 min later they still have no order for me. I was told to cancel my order in the app, but am not able to since it was already supposed to be prepared. I asked why they couldn't make the order since I have proof of order and payment and was told they couldn't help me. I as Jed for a manager and was told there was not one there. So basically I'm out the money and time and still had to go to a different restaurant to get lunch for my kids. Extremely frustrating. read more

Not a 24 hr establishment tried stopping by at 3am for a road trip snack...but they took 10mins to tell the cars in front of me that they were closed read more

Great people but they messed up my order, it's okay tho I loved the quality service I received. Would definitely go again.

I come to this Jack in the Box often. It's on my route to work and a convenient stop. It's generally fine. They prepare my breakfast as I like it AND they make the hashbrowns nice versus some JITB that toss you a greasy mess that sticks to the bag! I just wish they could get down how to prepare a cup of iced tea. They either put ice all the way to the top so I have hardly any tea to drink or when I ask for the ice to only be half way in the cup, the tea is invariably hot and melts it so I get no ice. This is better, though because then I just ask for a cup of ice and ice it myself. I get that the people who work in fast food, are working in fast food and doing their job by rote. I just don't get why it is hard to prepare food and drink in a way that they would want it if it were them ordering. Seriously, do you want to pay $3 for a cup of ice??? Gr. I know, nit picking, but people... THINK. This will likely continue to be my main JITB stop when headed to work because they do a good job with the food. I hit them up in the drive thru about once a week and will keep doing that. I much prefer this JITB than the one that is one exit north. That one has terrible tea regularly and the food is inconsistent. read more

If I could leave 0 stars I would this place SUCKS, I stood in an empty restraint for 15 minutes before the staff decided to stop giving me dirty looks hoping I'd leave and take mg order instead after which I had to wait another 20 mins before I got my food, I thought this was fast food. read more