So slow. The manger is not helpful at all and there was only 1 cook. And wait time was 1 hour and 30. read more

Jack in the Box - No one working - Fast Food Near Me - Midland, Texas

Waited I line for several minutes without any acknowledgment by staff, nada. This is the second time at this location that nobody was at the register. We left. BTW ther was an "Under New Management" sign on the building. Obviously still working out a BIG bug in their operation. I went down the road to Texas Burger, never had this problem there. Sadly, I really wanted JB not TB. read more

Insanely ridiculous!!!!! I placed an uber eats order at 10:45 pm, the order went through three different drivers who didn't want to wait just because it took so long !! I called the restaurant like three times to check what the delay was and of course no answer ! The last driver attempted to ask the people working there how much longer it would take for the order to be ready and she stated she was being ignored ... she tried going to the drive thru and they told her she couldn't pick up there and she had to go inside the restaurant . It was past 12am and she message me saying "they were giving her bad attitude and yelling at her and she could no Longer wait !" Maybe don't accept the uber eats orders if you can't fulfill the order... now I understand other reviews read more

Although I applaud them for actually fresh food this time they still dont disappoint when it comes to not listening and still putting sauce on a sandwich I didnt want them to read more

Absolute total crap hole. Out of 3/4 of the menu. Soda machine out of a cartridge as most drinks out as well. Order shows up & a black hair on top of the taco box & most sauces requested missing. One burger had a gallon of mustard on it where mayonnaise was requested and the other burger had a crap ton of cheese poured all over it. Who is managing this dump?? Take some gas and a match & burn this heap down. #TotalFailure read more

Threw up 30 minutes after eating this garbage. I had a munchie box and my food took forever. read more

Jack in the Box - Bruh - Fast Food Near Me - Midland, Texas

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I'm editing my review to make it more civil and to the point. This is the worst delivery service I've ever experienced. Judging by other reviews, it sounds like it's about on par with their drive-thru or any other service. I realize I shouldn't be eating Jack in the Box food, but sometimes I crave some of their menu items. Maybe they're trying to do me a favor when the driver tears my bag open and steals my fries or delivers to the wrong address. Who knows? But you really are rolling the dice with their online ordering and delivery service. If they can't do any better than 25% success rate, they shouldn't offer the service...at least not in this town. I'll be ordering from somewhere, anywhere else from now on. read more

Based off the other reviews you already can gather that this place is an absolute dumpster fire, but let me further touch on the point. Whomever is managing this organization should be immediately fired as well as the staff and the facility closed. I'd say that I'd feel bad for the loss of jobs, but I truly don't think that those "working" there would really care. It makes you wonder why they even got a job to begin with. This especially goes for who ever is managing the "inventory" because they supposedly never have anything on their menu readily available. They hire the most uncaring and incompetent workers you can imagine. It begins to make sense though when you realize that the best these grown adults can manage in their sad lives is barely handling the drive thru at Jack in the Box. Overall, from service to atmosphere, this place is poorly kept and makes you wonder how this place even remains operational. read more

The service was really trash waited about 40 minutes for a simple breakfast platter. They had like five dudes in the kitchen and in the front food still gonna get out in time very disappointed in this establishment. Ordered on the app to stay ahead of the rush, yet still waited forever to get our food. We've been going there almost every night very disappointed in the owner and the main manager of this Jack-in-the-Box they can least hire somebody that speaks English at night to make it more easier for the customer to understand what's going on. You are better off going to McDonald's 100%. read more

My order was made incorrectly, and there was not a manager on duty to talk to. I would not recommend the food here to anyone. I did not receive a receipt either. read more

Everything tasted as good as I remember. All of the Jack in the Box locations closed in my town so it's always a treat to find one when on the road. Restaurant was clean; service was friendly and fast. Recommended. read more

Jack in the Box - Sourdough Jack and curly fries. - Fast Food Near Me - Midland, Texas

Food was cold and stale and order incomplete. When I walked in the restaurant, it looks old and dirty. Avoid eating here. read more

Why does everybody hate on my boy, Jack? This place is a diamond in the rough. Quick and consistent. The sign was waving to me while I was on the loop. Almost hypnotized me. I turned down wadley so hard a school bus driver named Karen flipped me off. No time for that I said, so I gracefully pulled into the glorious parking lot and proceeded to the drive-thru. More like a drive to heaven. A glorious voice interrupted my euphoria like state and in that moment 'Jesus?' I said, the response was 'ugh, he's not working today' 'I say, that's okay, I'll have my usual' so I get the most glorious Sourdough Jack and tacos that literally made me dance my way to the bathroom stall at Kent Kwik. You'll even be happy to sit down and ponder your mistake. As I was. I'll never forget that day. One for the books. Till we meet again, old friend. read more

Steak burger same thickness as whataburger, tecss burger, sonic, burger king. Etc. Small burger and big white leaf. No green lettuce. Took 10 minutes at drive thru to get burger. Tasted very ordinary! Not worth $8.22!! Very dissapointed! read more

drive thru attendant rushed me while ordering. place didn't have most of what I wanted. and when I received my order I had to remind him about my drink and even then he got the wrong size. and when i got home part of the order was missing. read more

This Jack In the Box is the most shit in the box restaurant I've ever had the misfortune of dealing wiyh. On my w/o separate weekends they have taken beyond 20 minutes for a couple tacos at 1am. This establishment is beyond a doubt the most worthless piece of crap establishment I've ever had the misfortune of being pulled through a drive through for. End of speech read more

I told him that I want cheeseburger with bacon three times and they got my order wrong. They gave me a burger with no bacon, and they gave me master gonna ask pacifically for only ketchup. read more

Disgusting! Rather in west tx, east tx, Denver Co or Cheyenne WY. I've literally took a bite & tossed it out the car window. Ugh...

There was a bit in my burger and it looks like it hasn't been cleaned in a long time

Waited more than 15 minutes at the drive through ridiculous! Did not let us know what is going on as well.

My food was on point mainly because there were only night staff. The burger was on point and nothing was greasy. Man I'm coming back. read more

Jack in the Box - Now that is a BURGER!!! The Bacon was on point, the onions were not greasy but were super crunchy. - Fast Food Near Me - Midland, Texas

First of all this jack in the box sucks ordered for 4 people and only got two orders they also added items I didn't want and the food was cold and not fresh the manager seemed to not even care so would not recommend this jack of crack read more

First time I went Tacos I got were perfectly crispy !! Customer service was awesome and wait time was just right!

The sign says its open 24/7 took my lil boy there closed ? At 10:00 pm really every jack in the box stays open late

Shits always fast but never fresh. When a menu specifically calls it a crispy chicken sandwich the damn thing should be crisp and not soggy and gross. Waste of my damn money. read more

Had a craving for jack in the box and some free time, checked the hours and tried to call, and got no answer, and everything online says that they are open 24 hours. Drove from the Texas panhandle all the way to midland only to find this location closed, with CLEARLY STATED 24 hour signs ALL OVER THE BUILDING. Not only is this false advertising, but the google info stated that the hours were updated 2 weeks ago. Disappointed and starving, ended up at the Whataburger just off the highway. read more

I usually enjoy JB over McD any day of the week, but this was horrible. I ordered 2 of their new "American Burger" Combo at 9pm a couple nights ago. It was NOTHING like the photo except it had 2 boring meat patties on the sandwich. Just look at the picture I posted! . . . . I asked for mayo with no mustard & didn't even get that right. I picked apart the 2nd burger to show what I got . . . 1 slice of pickle, 1 tiny thin slice of tomatoe (covers abt 1/4 of surface) and a small pile of shreeded lettuce/sauce glump. read more

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I get covid and safety... but there is no excuse for rude employees. Being polite doesn't cost anyone anything. I greeted the cashier and he had nothing to say. I made special trip all the way to this restaurant and I was very disappointed in both service and food preparedness . Our order was wrong and food was not cooked thoroughly. If they want continued business support from the community ... I hope they will consider improving these areas sooner than later. I won't be coming here again. read more

Overpriced and under portioned. Complete money grab by another corporate chain. They skimp on all costs and still can't give a customer a decent meal for 10$. Also didn't give a receipt or state the price. Had to check my account to see what they charged. read more

Jack in the Box - The smallest portion of chicken. Less chicken than lettuce. Don't waste your money on this scam of a chain. - Fast Food Near Me - Midland, Texas

Went got the number one for a quick bite this evening Had to be the driest burger I have ever eaten in my life That tells me they have a bunch of them precooked it was horrible Got the curly fries with it they was cold as could be I only live a few blocks away so it's not because it had sat in my truck I was to eat tired to bother going back up there so why bother calling I won't go back read more

I live in midland where bad service is expected, the bar is low. This was terrible after waiting over 38 min I get to the window the lady hands me my drinks they don't have ice. I assume that the ice has melted I hand the drinks back and ask for ice she takes the drinks and just stands there with a smile on her face. Finally she says we're out of ice, no apology just we're out of ice with that smile on her face. So I take my hot drinks back and continue to wait for another 10 minutes for my food. She finally hands me the food still no apology nothing but that smile. I still can't believe I paid for warm drinks, but I was afraid I would have to wait another 30 min. read more

Just went there at 5:26am and at the drive thru was told they don't open till 6am. So much for being 24hrs. Not a very good Jack anyway but still either got lied to cuz they didn't feel like working yet or don't show their hours correctly. read more

Ordered 2 spicy chicken strip combo meals. They gave us 2 spicy chicken sandwiches. I know fast food places in midland for some reason can't get food orders correct, but it gets old. Not at all what I ordered and almost $3 more than the meal I DID order. So annoyed. Not worth the drive across town. read more

Went in at 9:30pm on Sunday, was told that they were closed but doors were open with a big 24/7 sign on it. I asked for a manager but was told that they did not have a manager by a guy behind the counter not in a uniform named Adrian. He told me he wasn't a manager but made the rules. The guy looked high. Not going back read more

Second time we have come here and the Coke machine is out of 3/4 of the flavors. They wouldn't make tea, they were out of lettuce the person on the register is new and started today and they left him on the register by himself. Just a few months ago it was actually pretty good dint know what happened but so not worth it!!!! Asked for a refund due to nothing to drink and had manager imply that I would go back and try to get another refund even though she had my receipt. Then yelled at the new person for being stressed out. She should not be in that position!!!! read more

This jack in the box is the absolute worst one I've ever been too. The wait was incredibly long and the quality of food and service was horrendous. Will not be coming back any time soon. read more

We won't be going back here, we found not one, but a few hairs in our food. the cook must be shedding like a dog! The employees need to be wearing hair nets! read more

NOT OPEN 24/7, I've been many times and the staff confirmed they close early on Sunday and Monday nights. This Sunday night the staff were all chillin around inside. Once, I pulled up to a hand made closed sign on the drive in menu (smart if you don't want to do your job, I wouldn't want to work there either). Just needs to be advertised accurately. I don't want to eat here but it claims to be available all hours which is convenient with my schedule. NOT OPEN 24/7 read more

Third time I've gone in the last 6 months and they have been out of fountain soda. They don't adjust your bill AND they forgot our tacos AGAIN! By the time I got home I wasn't going back. I tried to call to report the problem no one answered. Will stop going to this JITB. read more

The restaurant on Wadley Ave is a problem store. They regularly done give you what you order. They seem like they work on one order at a time. The employees are friendly but I think they just don't have good management. If you use the store check your orders every time. read more