Just picked up breakfast sandwiches and they were not greasy at all! Honestly I think they are listening to reviews. It was as if I made the sandwich on my own kitchen. Hot and not greasy. Thanks JITB!! read more

Didn't give us our two orders of tacos and when we came all the way back (14 min away) they only gave us 3? Idek wth is going on but the 2 stars was because they DID give us some back but why do we have to do their job for them come back and still get the wrong amount? Shout out to the one who did great ve us 3 tacos, and I'm pretty sure I heard the woman just say (just 2) he gave us 3 when THEY messed up originally.... read more

Jack in the Box - 3 tacos instead of 4.... After driving 14 min away.... Bad service - Fast Food Near Me - Livermore, California

The lady in the drive thru was rude and argued with me about what I ordered last visit. (She misheard me) I waited awhile before returning. I was hoping maybe she was having a bad day that time but nope, she's just rude and apparently doesn't know how to fill a drink. read more

Jack in the Box - These Red Bull drinks are not cheap and they don't even fill them up. - Fast Food Near Me - Livermore, California

This place has always been pretty good to me. Prices are kinda crazy like all fast food these days but their burgers slap. The curly fries are amazing and the workers were nice and gave a good amount of sauce and ranch. Tried the new chicken wings and for what wee reason I thought they were boneless but they are not, however they are still pretty good read more

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The manager was very kind. I was having a tough day and this attitude made my day better. They were fast and food was good.

I came late at night and got only a small and medium fries and a large drink. Don't get me wrong the workers were very nice but they didn't repeat my order and or give me a receipt. My total was only supposed to be 10 something but they charged me almost 15 dollars?! Next time please make sure it's the right order and amount!! read more

Okay went again today and was hoping for same awesome experience. Different crew today. Went through drive tru mobile order. Got home and missing items sauces and utensils from order. Tacos had a few shreds of lettuce and the sausage breakfast Jack's seemed old egg tasted like overcooked yolks my son wouldn't eat it. Definitely nothing seemed worth what I paid for almost $30 Bummer! read more

Restaurant was clean. Customer service was great; I was immediately greeted. Preparation was quick. Food was good (as good as it can get anyway). read more

There's a lot of negative reviews on this one but everytime me and my stepdad go it's always great we ussaly tend to go late at night sense it's open all night which is super cool and the food is always warm. My gf LOVES the redbull infusions and I LOVE the dirty sodas last time I went in their about last week actually very clean and was very good will def go back read more

I like this location a lot. They are straight to the point and always get the order right. Plus the lines are never that long and when they are, they get through it really quickly. So far I've been to this location several times and I haven't been disappointed :) the staff are all very friendly and courteous, and they have been doing a great job at complying with all of the COVID-19 restrictions. I'll continue coming here! read more

Food is always consistently cooked well at this location. Never had an issue with service here either, always friendly and wait time is always reasonable. Ambiance is nothing special but at least they are always relatively clean. read more

I ordered my food through the drive-thru at 11 am. Ordered a chicken fajita pita and when I got home I was pissed! The lettuce was not fresh and had brown spots on it and the entire pita was ripped apart. No tomatoes at all and I paid $9 for this crap! Whoever prepared my food should be fired because this was unexceptionable. read more

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Food is so greasy ! It was seeping thru the bag, i hate a handful of fries and threw it down. I threw up & was on the otw to LA whole ride was unpleasant! read more

Jack in the Box - Greasy bag - Fast Food Near Me - Livermore, California

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Really great location! Food was great, clean dining room and bathroom. Staff was friendly!

I went to jack in the box I got two meals both had hair on it which is disgusting and not to mention how there was hair in the drink as well before even gettn our order started the employee just stared at us 15 minutes straight read more

The woman at the drive thru must be related or is the owner, not sure how she can still be employed there and not be. She was gone for a little while which was nice dealing with the other employees but she is back. Goes and speaks way too fast and rushes you out (to the point where it seems rude). Same issue with me as with others, I ordered southwest salad and from what I was told did not have the ingredients so received plain chicken salad. I would have appreciated maybe some kind of refund, since I am not getting the whole salad I paid for but I really wanted to get out of there. read more

Best Jack in the box I've been to! The lady taking orders at the window was awesome! Dec. 9th 4:30pm food was hot and she was so friendly and made sure everything was right before handing us 2 separate orders! Well done! read more

First of all they don't have a sign out front thiat says Taco Bell second of all their bathrooms are filthy, there is no soap, no hand sanitizer, and when we asked for the code to get in the bathrooms to wash her hands they would not give it to us. We're not eating here, six of us are leaving right now and going to Jack-in-the-Box. This place is a joke. It's in a really good part of town in a wonderful city but they act like there in some horrible place where they have to look out for their safety. If you don't provide a place for clients customers to at least wash your hands you should not be open for business. Really outrageous I will never come back here again and I don't recommend this place to anybody!!, read more

Used to love going to here for breakfast on my way to work then they started having cones at the drive through and locking the doors so I quit going there for about a year. As I drove by this week I saw that there were no cones, went through the drive through lady said computer is not working. So I went the next 2 mornings this week, same thing, computer not working. If they are advertising 24 hour service they need to be open. Hopefully they fix this and get people who actually want to work. read more

I can't tell you how much I love Jack in the Box. It's like McDonald's but with taste and food I want to eat. My buddy and I stopped here on the way to the coast. When we walked to the counter, there didn't seem to be anyone to take our order. As I saw later, there was one person handling a lot of different jobs and she had been wrapping food when we entered around 11:30 a.m. You'd think during the lunch rush, they'd double up on staff. In any case, I ordered a Grilled Breakfast Sandwich combo and my buddy got a Breakfast Burrito Combo. We switched our drinks from coffee. There is a premium for orange juice, even though it's Minute Maid, a Coca-Cola product, and hardly premium. At least, it wasn't expired. They were busy in the drive-thru, so it took a while for our food. The taste was good, but my sandwich was not hot, although the potatoes were. This is an improvement on most of their locations where I end up getting a complete set of lukewarm food. read more

Elizabeth 6/2 at 2:16 am ASSAULTED me throwing my card at my face tonight instead of holding out arm to hand it to me. wrong it never fails this woman is always in a bad mood to the point where She is known around the place I work as a rude employee of yours. When we talk about our lunch experience not one time have I heard something positive about her. shes a downright angry unfriendly person. read more

Jack in the Box - Lady that assaulted me in the drive thru 6/2/22 - Fast Food Near Me - Livermore, California

Horrible service. Got my Munchie Meal AND we.had to wait another 10 MINUTES for my friends sandwich and the bread wasn't even warm and it's supposed to be toasted sourdough. Didn't receive a receipt. I had to remark that I would need a new meal because it was getting cold and we were still waiting. Finally got the bag with the sandwich, no napkins, and she dropped the bag! No line. We were the only, and by the time left, there were 5 cars behind us! No urgency. No one cared WORST SERVICE EVER!! read more

Jack offered good service eats: blazing chicken sandwich(4.49) -new item, price not listed, tried it, good tasting but pricey -thin fried piece of chicken meat, white cheese, ghost pepper sauce tomato, jalepeno. -hot but not very hot. wouldn't order again unless cheaper. service very good, uber friendly cashier read more

Overcharge you when they can, you order a combo they will charge you for individual items. Wrong items in order. 7 out of 10 visits I have gotten overcharged or the wrong sandwich. They SUCK. I don't mind the drive to avoid these morons read more

So there are three vehicles here and they apparenlty take lunch for an extended period all at the same time. The sign says open 24 hours. Yet the drive thru is blocked with a trash can. read more

Drive thru, hopefully they refund the money for the curly fries that they never include in our order

First I would like to say n for most I love jack n box but this one off industrial was my favorite one for my daily commute . I stopped by today for my coffee n my grande burrito my usual until I came across a male employee he was very rude and had a attitude he even thru my change at me ,talk about service ! -0 not only poor work ethic he looked really scruffy Unshaven n tired looking and he honestly had a really bad odor coming across from the counter who is hiring these employees who are handling my food . I was watching from a distance and this guy just handled money and ran to the fryers without gloves then he was gonna scratching his head he did not wash his hands that's like by far unhealthy and unsanitary - 0 I drank my coffee but threw my food away n went to McDonald's . I hope u take this post into consideration cuz I will not be coming here call my germ a phobic but that's GROSS !!! Alfred read more

They are ALWAYS SO nice! It's kind of raised the bar for all fast food places I visit. They ask how my day is and if my order is good before I leave. It's nice to see customer service make a comeback. read more

Last three visits, service keeps getting slower (and ruder, or cashier can't understand what is being ordered), food prep slower, and quality going downhill. Today, only one cashier for counter and drive-thru; after being told "just one moment" numerous times, while cashier only focused on drive-thru (we were at counter), after 15 min of no service, we left. There are too many fast food locations in area to keep frequenting this one, and that's after 18 years of patronage. read more

This is the worst experience we have ever had here! Doesn't even deserve the one star! I'm not a prejudice person but please this is America, managers should only have people working the drive thru that can speak clear English. It's hard enough to hear someone who has to wear a mask but then using a low grade speaker with broken English makes for a bad experience. It didn't help there was only two people on staff either. This is the last time I will ever visit this location. read more

Both times I ordered a bacon ultimate cheeseburger and both times they forgot the bacon! otherwise the burger was good and people were nice!

Drive through took a very long time even though they were not busy, only 3 cars. Once we made it home we found out that they gave us the wrong burgers. Had to drive back and have them fix it, they still missed one fry on the fix and still had to ask for that. Also found hair, yes ling human hair (see attached photo) Never coming here again and if you're looking for any kind of proper service, I'd recommend you drive on. read more

Jack in the Box - Fast Food Near Me - Livermore, California

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I ordered a meal thru door dash as well as 4 tacos. My order came short 2 tacos, a minor thing but I called anyway. I explained that I was shorted two tacos, the lady one the phone said "ok, you cone, 2 tacos" I informed her I could not right now because I am at work, hence why I used door dash, She responded "you come, get tacos" I again informed her that I cannot right now due to being at work. At this point she kept repeating herself. Due to her heavy accent I believed she just was not able to communicate very well. I asked to speak with someone else and she hung up, would not pickup again. read more

Kool clean Jack in the Box...get busy but fast service..they made a mistake but corrected it with a few extra items no biggie

Horrible service!! Horrible service!! Plus all they do in the back (kitchen) including the Cashiers is talk smack about how ppl look or what they order.. Don't waste your time in this restaurant!! Always been to this jack in the box & after yesterday's experience(late 7pm) not going here anymore!! Just lost a loyal customer!!!! read more

I orders the southwest chicken salad at around 12:00 today. The lettuce is discolored and has a moisture texture. This is the 2nd time this has happened. I believe in 2nd chances which is why I returned. Hoping this time I would have a much better experience. That wasn't the case. Unfortunately, I do not have a back up plan, looks like I have to skip on lunch again. **Update, I emailed Jack in the box on 12/15/17 today is 12/23 and they have yet to respond regarding my concerns. I guess they do not value their customers. read more

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Undercooked food! Warning!!!! I got sick of eating there undercooked burgers and mini churros, mini churros are still undercooked in the inside and burger bread not brown but still white and the meat pink, I got sick and threw up! Really bad service, and why order on the app if they dont receive the order or pretend they dont! read more

1) Went to Jack In the Box around 1:00 AM. Saw a move in Dublin and my wife and I were hungry so we decided to grab a snack. 2) Got home and found a long hair in my chicken sandwich. 3) Called them and asked to speak to a manager. Lady on the phone tells me she's the manager. I told her about the situation and she said "oh yeah, so what do you want me to do?" Eat at your own risk. read more

They advertise as "Open 24 Hours" however when I try to get breakfast at 4:20am, they ALWAYS have the drive-thru blocked with cones and the doors are locked to the dining room. If you don't want to be open 24 hours, don't advertise that you are. read more

I'm not one to visit fast food establishments very often, but when I do, i still expect decent service and edible food. That being said, this has to be one of the worst Jack In The Box restaurants i have ever been too. When I walked in, there was a distinctly unpleasant and sour odor in the air. This should have been my first clue. The two girls at the front counter were giggling and laughing while trying to handle a large order. I'm not sure why it took two of them, but they both ignored me until they cleaned up the counter. Not even a "Hello, we'll be with you in a moment". I ordered anyway. Sourdough Jack, curly fries, and the jalapeno poppers. As I waited for my order, I noticed that many of the tables were dirty. One had a spilled drink with soda and ice all over the table and dripping onto the seats. When my order came, I sat down and started with a jalapeno. It was solid inside. I believe it was overcooked and had been sitting under a heat lamp for some time. It obviously was not cooked fresh. I broke them all open to find they were all dried and crusty lime a cow patty. I took the jalapenos to the counter and complained. The girl I spoke with laughed and asked, "Really?" Nonetheless, she did have a fresh batch cooked up (I know because I watched then drop them into the deep fryer). I went back to my table and noticed ask the nest tables were still in their unclean condition as more and more patrons came in. Many patrons cleaned their own tables. I started eating the Sourdough Jack. If you ever want to know what a turd on a bun tastes like, visit this Jack in the Box and order the Sourdough Jack. It was dry, flavorless and the cheese wasn't even melted. The curly fries were fairly dismal. They tasted like they had been sitting around under a heat lamp too. My drink was the best thing that I consumed. I gave this place one star because zero stars is not an option on yelp. read more