Tried going to drive-thru only to be greeted then asked what Id like just to then be interrupted before finishing saying my order There was no one in the drive and only one small family in the lobby at the time. What is going on that I get interrupted by the boy talking my order read more

The girl at the drive thru- I believe her name is Jennifer H. She is always soooo nice and helpful! Always greets me with a smile and I can tell takes pride in her job. I ordered one eggroll last week and as she was handing it to me she said" please be very careful it just came out and it extremely hot" I truly appreciated that. Continue on with the great service! read more

You guys need to fix your lights outside! It's been months and they've been broken and flickering on and off like a serial killer horror movie. You know a man was murdered in the opposite parking lot. How am I supposed to feel safe at night ordering from you guys? The interior itself is moist and the drink section is often dirty looking, straw wrappers all over. A little cleaning up would be nice! read more

Roaches crawling all over dining room area. I spoke to the crew. They said they would tell the maintenance guy. Looks like they have a rather large problem. read more

I went to grab food before I went on a road trip. 1 hour into my road trip I realized the lady didn't give me a recite nor did she give me back my debit card! That was on me for not making sure before I left. Sadly my mind was else where. But I tried calling and +1 (979) 484-7994 the number they have listed is disconnected!! No alternate number!!! I'm on my way back now hopefully my card is still there. read more

terrible service. me and my friends came to get some food before going home and we there at 8:23... we waited in the lobby for 10 minutes and nobody came to serve us and then, we went thru the drive thru and it took the lady 5 minutes to get to the speaker to take our order, and we are still in line at 8:50.. at 8:55 i went inside and asked for a manager or team leader and an employee told me neither were present read more

Don't go here. They were nice n all but there was a hair in my taco (black and curly) I have brown long hair so it's not mine. Absolutely nasty especially with this Covid-19 stuff going around. read more

See all

Don't ever go to this location!! They're horrible human beings!! I went thru drive thru and of couRse made mE wait in the front for my order. I get my meal and it appears everything is there. I live in hour away so I'm on the road and I realize I'm missing my curly fries. I was like whatever it's just fries I should of doubled checked! But theN my 3yr old is eating kids meal nuggets and all of a sudden starts gagging and throws up and I'm freaking out and pulllover she bite into a JALAPEÑO popper!!! At this point I'm beyond pissed cuz I could of gave that one to my 1 yr old which would of been worse! They're disgusting POS!! Literally!!!! read more

Jack in the Box - Kids meal chicken nuggets. With a jalapeño popper in it! Disgusting people!! - Fast Food Near Me - Lake Jackson, Texas

Horrible horrible service. Waited 15 minutes in drive thru and no one helped me out. Pulled up to the window and the lady did not care that i waited that long in line. All she said was "oh my bad i wasnt here" i dont reccomend this location to anyone the worst spot to go to read more

Jack in the Box - Fast Food Near Me - Lake Jackson, Texas

Worst fast food experience in a long time. The utter lack of customer service, ability to just fill orders in the order they were taken (I'm a food service professional with three decades of experience), and the rudeness of the person "in charge" was astounding. It's obvious, from this and other experiences, the owner absolutely does not care about customers, only about the deposit. They should be ashamed of themselves. read more

I usually come here late when I get out of work and everytime I've stopped by the service is excellent ! Very polite, once they were taking a really long time and offered a free dessert ! My review is based off the night shift, I rarely come during the day. Overall good service ! read more

The boy at the window had a terrible attitude, cursed and threatened my husband with violence after asking to correct the order and the manager wouldn't make right on our missing food. Don't waste your money on this place. They need to hire some good people will treat customers right and not screw up orders. read more

45 min wait for my CHICKEN TENDERS AND FRIES! While waiting, I saw the staff use bare hands, lick their fingers from the food they touched and cough into their shirt while cooking.. There aint jack in this box location..don't go...you'll be sorry, you'll be pissed and you'll be disgusted! read more

Extremely poor service and should just shut down. Never has anything on the menu and will have you wait in the drive thru line for 45 minutes to tell you so. Wouldn't even give it the one star if it was a option!!! This place sucks! read more

Great! Consistent with my expectations. I ordered 20 orders of tacos they were ready for pick up and the staff was friendly! Thanks Jack in the Box!!! read more

Do not try to eat here unless you have 45 minutes to wait for a grease bomb that they try to pass off as food. Also, either the staff is poorly trained or the management just doesn't care because the dining area is disgusting and the employees lick their fingers or wipe them on their pants and then proceed to touch food, no gloves. I know this is fast food so I know expectations shouldn't be high but I would think the health inspector would at least ask them to clean the place up. read more

I swear this place takes FOREVER I have been in line for an hour & when I got here there was only 2 people in front of me. I couldn't even drive away after I ordered because the way they have the driveway. read more

I ordered the Chicken Club Chipotle combo. First of all, they left bacon off. Second.. the Sandwich felt like it was almost burned. Wait time was okay, fries were okay but... I was disappointed. Would not have been so upset if sandwich did not taste burned. read more

I'm old enough to remember when this chain was the fastest around. Not now. They cook to order and frankly, the menu is too diverse. That's what has slowed McD's down too much. I won't say it's the best fast burger and fries I've ever had, but it's certainly not the worst either. Even if I drive through at 4am the employees are always courteous. I just know when I go there that it'll be a few minutes because they do cook to order. read more