Not to be confused with Jack Off In The Box which can just as easily lead to pregnancy as you might imagine, which is a problem these days in America since abortion is now illegal. I used to think Jack in the Box was pretty amazing and when I lived in the Northeast I couldn't wait to come back to the Southwest so I could get some Jack in the Box. Oh how times change. Either my taste was really bad or they have gone really really far down the toilet, because these days you can't really get any worse food than Jack in the Box. In fact the only reason I end up with two stars instead of one is because they do have really good - if expensive - milkshakes. As far as fast-food milkshakes go, they might be the best around, but as far as the actual food goes, stay very very very far away from this location and most others. read more

Jack in the Box - Barbi and I charge to let Jack in our boxes - Fast Food Near Me - Houston, Texas

Now serving up to 18 wings. For 20$. My go to wings for now. Hopefully they will keep it as regular.

We stopped here just for a quick bite after arriving from the airport. Got me a Sourdough Jack burger with fries and drinks. My girl got what she wanted and we were happy. Customer service was good, and people were nice. I'd come back again. read more

Lawd. Went through drive thru. For two croissant, egg, and cheese ONLY sandwich for my young king. He love cheesy egg sandwiches! They charged me for a supreme croissant without ham, and bacon. Total was $7.77 Instead of LESS than $5. Basically, I paid for items that I did NOT receive, which was freaking frustrating. Plus my son will have his own money, and he knows the price of his regular order, this threw that all off. I must have explained myself half of dozen of times, and repeatedly ask for NO MEAT. They gentleman was repeatedly confirming the details, incorrect; "okay that's NO eggs, and cheese" I even explained the detail to the guy, and his Manager. How horrible is that. I requested the three items to be entered separately. Key in, croissant ($1), egg ($1), cheese (.50). This location, obviously didn't go through proper training to not comprehend direct, full detail instructions. read more

Jack in the Box - Fast Food Near Me - Houston, Texas

I ordered at the different JITB than I thought. And for that I do apologize. But, I feel that they are having a bad day. I went back to the parking area to pull up my receipt. I got back in line to show her the receipt. She would not look at the receipt and ask me to come inside. I explained to her that I'm physically challenged. She asked me to get out of line so she could tend to other guests. Fortunately, there were not one person behind me. I can understand why. So, I drove to the one on Westheimer near Kirkwood. Again, I apologize for ordering and the different JITB. And I hope she can be more of a problem solver with less attitude. read more

This place was terrible tonight. Our food took roughly 18 minutes. The lady who took our order got it wrong. We didn't mind that but we minded that she shorted us food. Our fries and a taco. She told us they didn't serve fountain drinks and only orange juice or water bottles for our combos. She still charged us for the water bottle as if it was our fault they didn't have drinks. I wish she just told us there wasn't any sodas and didn't offer us water bottles. She didn't give me a fork for my teriyaki bowl and was incredibly slow. We are driving around to get our missing items and my fork but we are still in line currently. Avoid this location at all costs. // update its 11:47 we just got to the window again after waiting. We asked for either our missing items or a refund when she rudely said "No I gave you everything!" And we said no and then asked if we could get a refund. We were giving the food back. She said no come talk to a manager. We asked for her name and she said it was a Jessica. read more

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I have to give a 1 star, reason being after a 2 hour delay in my delivery, we decided to cancel the order! Doesn't speak well for the restaurant read more

" delivery drivers". These guys are pretty fast. Very professional exceptionally nice. So far. I sure appreciate the amazing customer service. They did an amazing job. Give them raises. See you next time read more

Jack in the Box - the inside of a fast food restaurant - Fast Food Near Me - Houston, Texas

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Thirty minutes in the drive thru waiting on FRIES. 2 cars in front of me. If you don't have enough employees, DONT STAY OPEN 24 HOURS. Also, my fries had mangled chicken on top and not a bunch of cheese read more

I don't know why I keep coming to this Jack in the Box. I guess because it's close to the house but they are not consistent with quality of food. A few weeks ago I just wanted to order some tacos and two caramel iced coffees. Luckily I took a sip of the iced coffee before leaving the parking lot. There was no sweetener. I drove back around in the drive-thru and asked for a little sweetness to the bitter iced coffee. I have always bragged about Jack in the Box iced coffee being better than Starbucks. When it is made correctly, it truly is and a better value. It's frustrating when they do not meet expectation. The reason for this review is my frustration today. I wanted an early hamburger for me and my daughter. The time of ordering was 9:50am. Jack in the Box typically serves all foods all day. I ordered two Jumbo jacks with cheese and two iced coffees and two orders of mini churros. Coffee was correct, but the hamburgers tasted old! I did not taste my burger until I got home which is so frustrating because I paid $3+ for each burger. I smelled the burger and opened up the bun. Clearly they are using old meat. It was NOT FRESHLY PREPARED. After two bites, smelling the old meat and looking at it, I threw the burgers away. To make matters worse, I was sure I was getting fresh burgers because the guy at the drive through window asked me to pull around to the front to wait on my order because of his order completion time. Now that I got the-bad burgers home, I realize they must get graded on how fast the complete orders that come to the window and even though no one was behind me in the drivethru, by having me drive off gives the appearance that he completed my order transaction quickly. It helped him out on his review but they really screwed me over by serving me two old hamburgers which were not fit to eat. I spent a little over $12 and threw most of it away. I don't think I will visit this location ever again or maybe not any location. No one has money and time to waste. read more

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This jack in the box sucks so much...I tried to order just one pair of tacos and the shit took 1 whole hour!?!?! Bro!??? What ? One hour???? Really??? This shit wack asf..hope they fire the manager...cause they management skills must be from dumb and dumber... read more

15 minutes in the drive thru and that's before we even get the chance to order smh they really gotta do something about service time at night. read more

I really hate coming to this Jack-in-the-Box it's never kept clean in the drive thru, I work late so the ladies that usually work late don't even speak English. I only come here because it's closest to my house. Every time And I mean every time I come to this location this lady Maria always has an attitude... if you don't like your job just work somewhere else. And a little advice if you can't hear someone over the intercom tell them to come to the window not scream at them with an attitude through the mic. This is my last time coming to this location TRASh read more

Worst service ever after 10pm horrible service and wait time is over 20 minutes even on a weekday, never ever ever ever come here, and it's always this lazy sounding woman taking your order, and she always tells you they're out of the most common items, like she's just waking up, just ridiculous, I've never had decent service here, read more

I'm not even gonna trash on the workers because I don't blame them for having THE slowest drive thru when there's literally like 3 people working 1 cook, 1 cashier, and 1 drive thru person. Like come on management get it together hire some damn people because the turnover rate y'all are showing is alarming. Get it together, manage the damn store correctly, give these customers and myself the food in a timely manner, and treat your workers right. read more

They change the formula for their iced coffee and is the only location song plus you can't tell them anything because they get all defensive and arguitive no effort on customer service not an an a apology just arguing not to worth it read more

At the Houston Texas westheimer location 14540 Westheimer Rd Houston, TX 77077 United States Employee is named YANETH I pull up and pay for my food. It appeared your card was having a lag. Regardless my bank alerted me that the funds were taken from my account. The gentleman said funds were not taken. So then YANETH came up rude not kind at all and pretty much told me she does not care that she sees my bank took the money ! She said unless I pay for a second time I will not get the food ! I said no problem just refund my monies. She said no ! She then proceeded to say people like me come up here all the time and do this and she will call the cops if I don't leave !!!!!! I asked for the owner of the franchise or managers name and number she threatened to call the cops again. She then came outside Violated my privacy and told all the cats behind me it was me causing a problem !!!! Unreal. Our money can be spent anywhere !!! I did nothing wrong and yet your employee feels so freely to threaten to call the cops ??????? I want someone to contact me about this horrible experience ASAP !! Your employee could've placed my black life in danger over your DELAYED MACHINE !!! Not ok !!! I sent a short video of her and the other employee as well as my debit card charges via DM. I never received the food nor a refund !!!! read more

Jack in the Box - Fast Food Near Me - Houston, Texas

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I stopped by early one morning to grab an OJ. No cars in front of me so no waiting to order. It did take awhile to get my OJ which I thought was weird because that's all I ordered and saw it sitting right there. read more

Spicy chicken is okay. I have enjoyed the Teriyaki Bowls. Milkshakes are good. Close to home. It is better than McDees. Bring back the taquitos and chicken strips and you are back in the game, Jack. read more

Jack in the Box - Jack in The Days - Fast Food Near Me - Houston, Texas

It's an ugly night tonight. 11:45 pm and raining hard. I just really want to compliment the black woman working drive thru tonight. She was extremely patient with me and had good manners when discussing my order (it was hard to hear due to rain.) you rarely come across someone working late nights at a fast food joint that is actually just sincerely nice and patient. Thank you for that. U don't mean to use your race I just want a manager or someone to see this and identify you and your attitude. Buttermilk and all already packed before I asked! read more

So for 3 bucks this is how many potatoes they gave me. I order these from a different location and never had a problem before. I complained to manager and she said its pre portioned which may be true but I've never got this small amount before. Manager was rude and unhelpful read more

So just a few minutes ago I stop at this location 4:16am to get my breakfast that I have been craving for since yesterday. I drive out of my way to stop here since I have to be at work at 5am and this is my only stop on the way... I drive up and the drive thru cashier tells me that they are not taking any orders because they're cleaning!!!! CLEANING at 4am in the morning which is fine but now I'm going to work with NOFOOD no breakfast. IM SURE THIS IS NOT COMPANY POLICY!!! I don't think that whataburger stops selling food because they are cleaning, so they will be getting by business from now on. Needless to say the drive-through cashier was not very friendly! I am driving to work now and not very happy this morning! read more

This location gets negative stars after 10 pm. I have visited this locations on two occasions after hours and got very unpleasant service the first time the employee did not want to be there and had to wait 20 minutes for our order and we were the only one in line. Tonight I went there at 11 pm...we ask what came on the club salad the employee responded " I don't know"..we ask what came on the chicken fajita pita he claimed "I don't know" again..when we drove to the window he was texting at the soda machine on his phone. He took my credit card and swiped it handed it back with no receipt...he balled up the receipt and threw them on the floor...after he came and handed me my food I asked him for my receipt he said he didn't have it and I told him he threw it in the floor he unballed it and handed it to me laughing . So unprofessional the need serious management!!! read more

I'm only writing this because I ordered an Ultimate Cheeseburger awhile ago, and it tasted FUNKY. So I'm certain that there is an issue with this particular location. read more

I was in the drive thru. No one answered. Drive to the window and the lady was hiding. She then ran outside and she was smoking weed in the corner I could smell it. I screamed wtf are you doing and she said we're not open! read more

First, it took long for my boyfriend and I to get our order and there wasn't anyone in front of us. Then, they forgot my curly fries. Lastly, the food was ridiculously cold and we live down the street. Never coming back here again! read more

Spent over 25 minutes waiting for my order just to find out it was taken or it wasn't made at all. There were barely 2 customers in the store and the manger was total oblivious, not friendly and not helpful. Last time I was there my order took 15mins to be ready. It's that a fast food place? Totally unprofessional and inhuman. Jack in the Box just got cancelled in my books. read more

This one is waaaay better than the one on Eldridge and enclave! We pulled up and the responded unlike the other one that had me waiting for 20 mins with only one person in front of me! I love jack in the box, let's just say I was very happy that they were fast and got my order right! Everything was hot and fresh!! read more

I love jack in the box as a company! But this particular location is very unprofessional. Always long waits at the window, employees seems unhappy to be there and they're always out of SOMETHING! This time I requested a hi-c (which surprisingly they were out) then asked for a lemonade or any other non-carbonated drink and they were out of everything. I work close by so I have noticed the pattern and prepare myself for long waits or having an unsatisfactory visits. I try to avoid this location unless I'm in desperate need of a fast food lunch. Lots need to change I don't see how you guys are still open????? read more

Did not have any regular chicken sandwiches so I asked for a jr bacon cheeseburger with only ketchup and they literally only put ketchup.....no cheese or bacon......I would've asked for a hamburger with ketchup in that case. read more

Worst service and food ever. It was 6:30pm and they didn't have salads. Thanks for not having a salad. I will now go to What a burger for my salads, they're cheaper, better and closer to home. Sorry to say, I'm done with Jack read more

Food is not always thoroughly cooked and they almost always mess up my order. We all know that Jack-in-the-Box has the best curly fries, and sometimes, like tonight, they messed up yet again and gave me regular fries. And my #10 isn't all the way cooked. I go here because it's down the street from where I live, but I will soon find another location. Cashiers are almost always rude and in a bad mood. read more