Omg it took like 10 minutes to order 2 double jack combos. The guy taking the order had no idea what was going on. In the end, we didn't even get the full right order. It was a painful experience. Food is just meh as expected. read more

Jack in the Box - Fast Food Near Me - Commerce City, Colorado

Went to this Jack in the box and they were letting a homeless lady clean she was wiping the bathrooms then touching tables taking trash out walking in the back they didnt even give her gloves so she literally touched everything with her hands. So not sanitary her dirty jacket was on counter top. But how do you not give her gloves touching trash touch chairs cleaning bathrooms got to walk around the restaurant. So the next day I reheated my taco and was eatting them and in one found a piece of hair rapped in the lettuce. Wtf 2 things at this restaurant will never come again. read more

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The dumb ass is high off his ass taking orderes and getting them wrong, I got a regular mean and when I got to the window I asked to add a burger to the order, he proceeded to charge me for burgers only and when I asked for fries and a drink the idiot charged me for 2 fries and drinks. Get better staff the dude with the praying hands on his neck is a doofus read more

The ladies working here at noon on 7/06 were so wonderful! My family and I are doing a chicken nugget tasting, and the ladies working were so helpful in assisting us with making sure we had enough for everyone. They went above and beyond for us! Thank you ladies! read more

I submitted my information onto the Jack in The Box website and I still have not heard anything. For us to go out to eat is a luxury and it's a sad thing when a corporation thinks they can just ignore you and steal your 30 bucks. I would appreciate a call back I would appreciate my money back please read more

I got a "munchies box" for lunch and took it back to work. The spicey chicken was so old it was like jerky, the curly fries were hard as a rock and the tacos had old brown and dried out lettuce. I wish I could give 0 stars since I just lost $10 because it was too disgusting to even eat read more

Every time I come to this location the food is terrible. The customer service is terrible. Last time I went there I was waiting at the drive through intercom for about 5 minutes. I said "Hello" and the lady working on the microphone said "I'll be with you when I feel like it" so I drove away and will never return. If 0 stars were possible I'd definitely select that. read more

The food here is good but they always take for ever to have the food ready usually take like 20 minutes or more they just send you to the parking spaces and they'll take you the food to you they might need to get nee employees read more

Arrived at drive thru at 5:25 pm. Person comes on intercom and says order when you ready. When I began to order he yells " you gone have to wait " I said ok. Five minutes later I softly say "hello" thinking maybe he forgot about me because it happens. It was 3 cars in line at this time. Server yells back angrily " you gone have to wait I'm just one person ain't nobody else here helping me". Myself and my passengers decide to leave but before I do I tell him " maybe your attitude is why you're by yourself " His response " whatever get out of my line". It all began with the lack of good customer service and respectful communication. He was and is a representative of Jack In The Box standards and values. Sad to say this particular store/franchise bleeds a bad smudge on the whole corporation. Who you hire matters ! read more

I want to start off with the fact that I've worked in the fast food industry for 6 years and this is by far the worst experience i've ever had at a fast food restaurant, given the fact that I'm very understanding of the industry. We were in the drive thru for a half hour with only three cars in front of us. The kid at the window didn't greet us or apologize for the wait. We waited for another 10 minutes for our food. During that time I was pointing at the picture of the classic sauce and telling the passenger in my car that it looked good and the kid at the window opened it and said "yeah? yeah?" which I assume was his way of communicating that he thought I was talking to him so i just said "oh nothing." I thought that was rude. After the 10 minute wait he handed me my food and just said "here ya go" and closed the window. I glanced in the bag and saw that I got regular fries instead of curly fries but I thought I had both of my sourdough jacks so I just compromised and started driving off because I was on my lunch at work and already wasted half of it waiting in line. The passenger in my car looked in the bag and said there was only one sandwhich so I pulled into a parking spot. I checked and the sandwich wasn't even right so we got a completely wrong order. I went to the door of the restaurant and it was locked so I had to call and explain that I was outside with the wrong order. An old man came out who I assume was the shift manager and asked to see my receipt so I had to send the passenger of my car to go look for it and eventually found it and I gave it to him. He took it inside and came back out with our order. We raced back to work to eat for the last 20 minutes that we had left on our lunch break only to realize one of the sandwiches was still wrong. The passenger of my car ordered a sourdough jack with just bacon and cheese and they made it how it originally comes so he couldn't eat it. Terrible, terrible experience. As much as I loved Jack in the Box I have no interest eating here again. I also already left a complaint on the website but just thought I would warn anyone who reads reviews. read more

After waiting for several months JACK IN THE BOX in Commerce City, CO is finally OPENED for business!! YES! YES! YES! We went here for lunch on Tuesday JUNE 30th 2009 after running some errands in this part of the neighborhood. That was what Hubs was eyeing this couple of months and finally get to eat at this Jack In The Box located in Commerce City. I cant deny, the location of this Jack In The Box is "not condusive" since one is small, two has small parking space and you get to fight with other Fast Food restaurants located all around. I bet those who go to Jack In The Box, are majority transplants of California or simply just love Jack In The Box, like how I am beginning to like it eversince marrying Hubs who is from California. This time around I ordered the Steak Teriyaki Bowl with Seasoned Curly Fries while Hubs ordered the Sirlon Swiss and Grilled Onion Burger with fries and drinks. The Steak Teriyaki Bowl is quite salty to my taste bud though I cant deny it can be filling with the Seasoned Curly Fries. I like it when I can have my Seasoned Curly Fries piping hot and crispy. Nevertheless, both Hubs and I are happy at least they have one in Commerce City near to Stapleton area like 10 to 15 mins drive away from home. Jack In The Box, drool with Burgers, Fries and Tacos.... JackInTheBoxLicious!!! read more

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11 pm and i was at the drive through menu for almost 10 minutes after being told they would get to me when they could...strike one...then the guy comes back on and tells me theyre out of drinks and the only ones they have are "like diet coke, orange juice and apple juice"...i ask him how they can be out of drinks at 11pm on a Saturday night...he tells me theyre the only place open all night in commerce city...ITS 11pm and the only reason im here is because carls jr across the street just closed and i didnt feel like eating taco bell or mcdonalds which are both still open... I figured what the hell and order a jumbo jack with cheese and a loaded tiny tacos...i come around to the window thinking they probably got everyone in the line taken care of before taking any more orders...NOPE...there are still 2 cars in line...so now i have to wait even more...strike 2 Finally after 20 minutes in a "FAST FOOD DRIVE THROUGH" i get to the window give him the money get my food and go...i park and check the order...open the first box and it the tacos...not loaded...just regular...i open the other box...the burger looks like it had been thrown in there from 5ft away...so after waiting as long as i wouldve at a sit in restaurant for food...the order was wrong and and the food was cold!!! read more

DONT COME HERE AFTER 8:00 PM !!!!! Worst service ever, the children that work here at night time clearly are here for the paycheck but could give a shit about doing their jobs correctly, why even bother absolutely no respect doing or servings customers. I've been here before but I'd give the benefit of a doubt and yet I'm still the unsatisfied customer once again. The manager is clearly not doing their job as the crew leader of the night shift. Plus this isn't the first time. Children, am I right. If you don't want to take the career path you chose in life professionally be and serving fast food , then just go home and learn how to dig holes. read more

If I were you I wouldn't get the salad. It smells funky and it's not fresh at all. The vegetables are brown and the tomatoes are all soggy. Definitely just not going back to this place. Also the guy was rude and kept rushing me to order food, when I had never been there before and there were no cars behind me. read more

Jack in the Box - Grilled Chicken Salad with brown lettuce and cucumbers - Fast Food Near Me - Commerce City, Colorado

I never write reviews but I just had to with this experience with my drive through order. It took them 20 minutes to get my food after paying. I felt like I had to remind the cashier that I was still waiting for my food. Then once I received my food I looked in my bag and it was wrong. Gave it back and had to wait again. Very frustrated by this time, I look inside to see what's going on. I see a man that must of been friend of a worker frying food. He was wearing a tank top with basketball shorts. The wait was so long that after I was driving off. People in line were backing up to get out of line. Worst jack in the box I've been to read more

DONT COME HERE!! Went in and the assistant manager pushed me out of the store and SUCKER PUNCHED ME IN THE FACE. I am a female and simply asked for a medium drink which they were out of. The Male who punched me wouldn't tell me his name but he has red hair and is pretty tall. read more

Says they're open 24 hours like every Jack in the box ever, I've gone more than twice and no one is ever inside. Knocked on the door and no one answers. This place is never open. Terrible experiences here. They're absolute dog shit read more

Do not go to this place! We spent $30 on food and all of it was hard as a rock. Also the costumer service is horrible, we told them that the food was hard and wasn't good. But all they did was cuss at us. We asked to see the manager but they didn't let us see him. So we asked for the number and we called him and he hung up on us, then we called again and said that we ate it but we said we had to bite for it to have no softness and just hard as a rock. Even the curly fries and their normal fries were hard. They even got our order wrong. Do not go here this place is horrible it used to be really good but now it sucks. Waste of 30 dollars ... read more

I would give this zero stars because my 50$ order was never delivered and when I contacted the store for a refund they told me that they couldn't handle it and it wasn't up for discussion. I called Uber eats and they still didn't want to give me. Refund said that the order never existed . The management is unprofessional and just plain non chalant. read more

Always closed. 3:54pm. Talking about we waiting for our night crew to come in. Like okay but I don't mind waiting if it's 2/3 people. Literally and I tip too so like oh well. Another business gets my money read more

For a fast food joint this place will take 45 minutes to deliver your food on the drive-through definitely not friendly clean bad experience overall read more

Poor customer service. Ordered a club salad. Chicken was dry and cold, items were missing in the salad. Had to call 10xs because they never pick up the phone, and when they do it's all attitude. I swear it's the same bs with this restaurant. read more

Me and my Husband we're looking for a midnight meal after a good night of Dancing. Not much open and I just want To give a big shout out to "John" and "Ashely" they looked exhausted and tired. They gave us good Customer Service, We need more hard working people like them! read more

Oh, the shame. I'm reviewing Jack In The Box. What the hell is WRONG with me? I'll tell ya what's wrong. This place has eggrolls. First, you gotta ask the question, why eggrolls? At a fast-food joint? I don't know the answer, and franky, my dear, I don't give a damn. All I know is, this place's eggrolls are f***ing ADDICTIVE. Hot, Crispy, Just Tasty Little Tubes of Glorious Goodness, dipped in sweet & sour, or my new favorite, Honey Mustard sauce. They have a different take on it, slightly smoky-sweet, de-freakin'-LICIOUS. I've tried a couple of other items here, meh. Just the eggrolls, order of three, please. And Diet Dr. Pepper, yay! read more

Came through the Drive thru on Christmas. The crew was courteous despite the fact that they were slammed and working on Christmas. Cheers to everyone working today. read more

This is by far the worst place I've gone to in terms of customer service. The woman who took my order nearly screamed at me through the monitor. When I got to the window she kept trying to get me to leave before I had everything. At one point I was still waiting for a straw and she stormed over to the drive-thru window and barked "what do you want?" in the sassiest voice I've ever heard someone in customer service use. Then, after all of this hassle to get everything I ordered, they STILL forgot to give me the hashbrowns for both of my breakfast meals. When I called the restaurant I asked to talk to a manager and was simply asked for my name and told I could "pick them up later." I'm not pleased at all with how they handled the situation or how they trained their employees to speak to customers and will not be going back there anytime soon. read more

Food not made properly. Orders tacos, received tacos with no sauce. Called and talked to the manager. All I received was a poor attitude. I would say they probably could use a new manager. read more

Where do I start went through the drive-through last night 2 cars ahead of us was told to wait while they were figuring something out finally the girl came to the speaker and I place the order for 2 triple bacon cheeseburgers combos with curly fries was charged 899 and upcharged 40 cents for the curly fries, fine. Drove around to the other side paid for said food, received a receipt and my card back and my drinks. After a few minutes of them inside clearly arguing about food they came and asked me for my receipt back so they could see it, talked again about the food, put the receipt in the bag and gave it to me. When I got to my house I realized they had only given me double bacon cheeseburgers my fries WERE HARD AS ROCKS, so they got thrown away. What a disappointment $20 wasted on a place that used to be fairly decent. Try to call there several times phone just rings and then goes to a busy signal. What a disappointment... shame read more

worst service i have ever experienced extremely disappointed. even considering this is a fast food i will never be giving jack in box my service again read more

Simply awful. If you like flat soda and cold food, this is the place for you! I don't know why I keep going here. I guess I am a glutton for punishment. They also always have issues with their machines at night, so you can't always get what you want, which sucks. read more

I went in to get lunch, stood at the counter for 5 minutes and no one took my order, left and went to another restaurant where they will take my order. read more

Typical fast food restaurant, but still enjoyable. I had the Double Jack burger with curly fries. The toppings were even on the burger, and the fries were fresh. Unfortunately, I don't have a Jack in the Box near me to enjoy more of their menu but would visit again. read more

I order a croissants and my croissant was moldy... they gave me a moldy sandwich. Not sure how they didn't catch the mold before handing me the sandwich. I would not recommend this place if they are giving people moldy food. read more

Yes they are open and I just drove through there. Okay so they were friendly, there was a girl standing taking orders at the screen, she spoke clear english and she got the order right. The only problem was the delay which may just be their popularity on opening day. I'll post again in a month and advise of any changes. read more

Jack in the Box use to be good but now it's gone downhill hamburger was cold my onion rings were overcooked all the tables were dirty I won't be coming back here read more

Their should be an entrance off Hwy6-85 but that doesnt take away that this is a JIB. And your food is made to order and not sitting under a heatlamp all day. The shakes have chunks of strawberries, and i love when my fries or curly fries are so hot they almost burn. And the desserts menu. Between Here and Carls Jr comes down to what side of the street im on. read more

2:15 am Sunday morning and I was told they' were having maintenance issues so I couldn't order yet ALL the lights were still on! Sounds fishy to me! read more

I love me some jack in the box! Whenever I'm at my parents motel, I do the best I can to get here... I always get the jumbo jack meal on sourdough and with the curly fries so delicious! And if I'm really hungry I got an order of tacos two for a dollar... Heck yes. Good fast service and very clean.. read more

Being my first time in Denver we decided to stop for a quick bite to eat before going to watch the pats dominate the Broncos. We decided we should try eating somewhere we don't have up north and this is the first place we found. Food was ok, we did appreciate the selection of sauces we were given. Bathrooms could use a wipe down. Also the soda machines was out of most of the flavors we were looking for. The employees we're all very friendly and helped us with our selections since we didn't know what to get. Overall though, not a bad experience. read more

The person who took my order had a horrible attitude. She had difficulty remembering what I was ordering. I had to repeat several times. It turns out, this was the morning MANAGER! I told her she had a really bad attitude and that I didn't want her handling my food. She cursed at me, and I drove off to McDonald's across the street. I had been the only car at Jack in the Box. McDonald's was packed with business. Gee, I wonder WHY? read more