I've been going for years but this time came in for a bad injury (tear) and was super concerned it…read morewouldn't heal but after this i have to say the service was great, the ladies at the desk were very welcoming to everyone. They are all very personable, know you by name, the whole works and customer service to me is very important so I appreciated it! Big thanks to the ladies, Paige and Juila, and Mike! Overall big thank you to everyone that worked on me!

From the time I walked in the door to check-in it was a pleasant experience. The therapists I…read moreworked with were helpful and knowledgeable. After having neck pain for years causing migraines and headaches daily I left each time feeling better than when I walked in. There is always someone to help if you need it. I would definitely go back there if I need PT at another time.

Asked receptionist a question as they share an office w lifespan. I was not sure if I was in the…read moreright place she told me to sit down very loudly and totally embarrassed in front of people in the waiting room. Would never go there !!

Dr Paul Fadale has done reconstructive surgery on my shoulder, and has advised me in the past to…read morehold off surgery on a knee would suggestions that help me wait an extra year. This man has helped to keep me in the best shape possible. I highly recommend Dr Fadale

From the owner: Paul D. Fadale, MD - University Orthopedics, Inc…read more Professor & Chief, Division of Sports Medicine Brown University School of Medicine, Department of Orthopaedic Surgery Head Team Physician: Brown University Athletics Providence Bruins Professional Hockey Team (AHL) Festival Ballet Providence www.fadale.com

I came here for a wrist/hand injury in January 2016. They were accommodating and were able to see…read moreme the same day that I called for an appointment. Dr. Ackerman was nice, knowledgable, and efficient. A resident/fellow sees you first, and then reviews notes with the doctor who subsequently sees you briefly to discuss the treatment plan. One star off because they seem to always be running a little behind schedule, but overall a good experience and good medical care. Casting is quick and painless, and the technicians are friendly and make you feel comfortable. They validate parking - $2 cash only. If you're a Brown student/staff/faculty, take the university shuttle to RIH and just avoid parking altogether. The garage spaces are limited, and it can be a headache. In the waiting room, there's a picture signed by Stephen Gostkowski to keep you entertained.

Through me out before my appointment was completed. Canceled future appointments, despite my…read moreinsistence that I needed to continue appointments to receive disability benefits. Have lost access to my benefits because I am no longer actively enrolled in therapy. Wish I'd never stepped foot in this place.

I've really enjoyed my experience at Performance Physical Therapy thus far. I injured by lower back…read morewhile working out about a year ago and have been seeing a chiropractor. The chiropractor dealt with the pain/posture, but Performance Physical Therapy has helped me "target" the injury with stretching and strength exercises. I've been working with Dr. Holt and Dr. Nogueira, who have both done an excellent job. Dr. Nogueira did an intake and had me do some basic stretches to identify the "source" of the injury. I've been seeing Dr. Holt about twice a week, who has been supervising me, while I do exercises and stretches to ensure that I'm doing it correctly. They use an online portal to send you exercises to do at home. You can check off which ones you've done, take surveys and even earn points and badges. It's a lot of fun! They're social distancing regulations are really good. They tape off the waiting room, so you can't sit six feet from anyone else. They assess you for signs of COVID when you enter the office. When you enter the physical therapy area, they immediately ask you to wash your hands and record your temperature. Everyone is wearing masks/goggles and there is enough hand sanitizer going around to kill a baby elephant. In spite of this, I switched over to telehealth very easily, in order to be extra-safe. Really happy with the progress I've been making so far. Highly recommend!

I have been coming here for 10+ years. Staff is friendly, doctors are incredibly knowledgeable, and…read morethe space is bright, clean, and modern. Had knee surgery this spring with Dr, Plante and it was an exceptional experience - clear communication, excellent pre and post op care, and the physical therapy team is stellar. Highly recommend.

No longer has personalized care, you're more of a number than a patient with attentive service. Not…read morethe type of environment I would recommend if you have a nuanced issue.

I recently had surgery and had to have a cast applied after my first dressing removal. I have never…read morehad a cast before so I wasn't sure what to expect. Dan from the casting team was Super Phenomenal ... He asked me what colors I wanted and I told him I wanted something 4th of July themed. Dan took very special care of molding the cast to my hand so the fit was completely comfortable and I was pain free. I was so happy with the cast design and Dan even added some red and blue sparkles... Nice! A True Artist!! Dan went above and beyond my expectations I am Grateful

This is a beautiful outpatient surgical center. The only thing that would make me want to go…read moreelsewhere is the policy they have. The person who is taking you there and taking you home cannot leave the premises. So you are there for 4-5 hours or longer just waiting. They even make you sign saying you won't leave the premises. It's a big inconvenience and totally unnecessary. When asking why they require this they have no answer. You get 2 calls. One from the doctor after the surgery and another one to pick up the patient.

I have to say, this location is a little hard to find, but once you're there, it's great. Lots of…read moreparking, a gorgeous building, and the front desk staff are organized and friendly. The doctor took me seriously with my injury, diagnosed it perfectly, and I am back on my feet, thankfully. The one thing that soured me a bit was the x-ray tech. She snapped at me several times and rushed me along. I really felt uncomfortable and couldn't wait to get out of that room. Otherwise, the folks I met were all great!

Just called to book appointments for post knee replacement PT. Spoke with the most ornery,…read moredifficult scheduler. Red flag!!!!!!!