I purchased a very expensive Kohler whole house generator from BNG in September of 2024. The…read moreinstallation was not completed to professional standards. When I brought it to their attention in October of 2024 I was told in person they would finish the job. A year has passed and several phone calls and emails go unanswered. When I do manage to land a conversation with someone they tell me they will finish the job soon. Most recently a week ago I asked to speak to the owner. The receptionist told me she wasn't sure it was "legal" for her to tell me who the owner is but would have someone call me back. In my experience BNG is not a company who keeps their promises or stands behind their work. I am not a difficult customer. I have waited a year for resolution. I am a businessman who understands that when sometimes a job is not completed correctly the true measure of a company is how do they respond to affect a resolution. BNG does not keep their word, but rather tells you what you want to hear hoping you'll go away.

I highly recommend this company. They re configured ductwork and installed brand-new HVAC system…read moreat my work. Price was competitive and Technicians were very professional and easy to work with. So I called them to service my home AC unit...Wes the Tech was extremely thorough in servicing/cleaning Unit and explaining repair. I am Very happy with service, honest prices and good communication about services and repairs.

Thank you to the entire JE Shekell Team for amazing Service. Thank you Herb for explaining the…read moredifferent Armor Shield plans. Debbie

shame on you JE Shekell I feel that we were robbed. I understand after hours service I understand a…read moreweekend service but I do not understand being charged for gas mileage for someone to drive from an out of town service call back in to Evansville when you had to come this way anyway was your tech going to spend the night out of town until he got the next call if we would not have called I do not feel that I should be punished because the call before mine was an out of town person this is a problem that I feel needs to be addressed every single person that I told how much I was charged for a Friday evening call was shocked to say the least I am still dumbfounded at the price I had to pay needless to say I will not be calling you for any other service call needs

Outstanding air conditioning and heating company! They service the apartment community I work for…read moreand are always prompt, professional, competitively priced, courteous, quick, etc! Shout out to Jane and Tina in the office answering the phones, scheduling, invoicing, etc and answering my millions of questions! haha Both a pleasure to speak with and always helpful and sweet! The HVAC techs - Jason, Brad and Craig are fantastic and do quality work! Thank you Schiff, you're setting the bar for HVAC repairs/replacements in Evansville for sure!!!

This company was called on the coldest night of the year to report problems with a furnace they had…read moreinstalled a year ago. They refused to send anyone, even though they were requested to. I would never recommend using this company - they obviously don't care about customers or stand behind their work. Update: they finally did send someone to check the furnace. I would recommend using another company.

Excellent service. Knew what was wrong quickly!! Thanks for the fast service and reasonable cost…read moreeven though it was after hours. Thanks so much for putting us on the yearly preventative maintenance contract. Now I know I can rely on my HVAC unit.

Our heat pump went out late on a Friday night. We called Saturday morning and after a discussion…read morewith Wyatt we decided we could make it to Monday. The decision was made because if a special part was needed to fix our unit the parts house would be closed on the weekend and the unit couldn't be fixed anyway. Monday morning came and Wyatt and Chris Crawford came and it was found that the A coil had a broken nut and all the Freon was lost. a new A coil was not to be had locally so one was ordered from Texas. In the meantime Chris offered a window unit he had at his house to get us through one of the hottest heat spells of the year. Wyatt was going by Chris's house to another job and picked it up and brought it to my house and put it in. The part shipped in and the unit was repaired. Note Chris and Wyatt went above and beyond to try to keep my wife and I comfortable. This is why I highly recommend Ray's!!

Rays was very helpful during difficult time they were very helpful and insightful in figuring out…read moreissues

I have had them out several times while we were doing a remodel and again when I have had an issue…read moreor two that was unrelated to the remodel. I love the folks they send out. Always great to communicate and listen to my issues before beginning work. The owner of the company himself eve came out just to help me pick Out the right color of hardware. Now that's going above and beyond on customer service. I highly recommend them.

Gary's was great, quick to fix the problem, and very professional. Will use in the future!read more

Did great job! Came immediately and did not charge extra! Very honest! He could have charged me…read moremore but he got it fixed for the low estimate!! Was very pleased with their work!

Your company did some work on my cousin's house in Evansville. He had a blockage in his sewer…read morepipe. Your people responded the next day, cleared the blockage and charged him less than his phone quote. Good to know that there are businesses that operate with such high integrity . You will be recommended to all my friends in the future!

Prompt, professional and their work was top quality - exactly what we asked for. Very easy to work…read morewith and hassle free.

As an entrepreneur, I not only look for a good reputation from a company but I also like to be…read moretreated good as a customer and it started when I called the office. The lady that answered was very professional and likable and extremely thorough regarding my needs on electrical work. They were pretty booked for the day that I needed this work done but Britney went above and beyond to make sure that she could squeeze me in on their schedule! Talking about going above and beyond that was awesome and I really appreciated that! Larry came out and provided me a quote for doing some work at my house and it was very professional as well. The nice gentleman that came out to do the work was also pretty amazing, I believe his name was Corey, very friendly professional and knowledgeable. He assessed to work carefully and when ahead and put in the weatherhead and the electrical pipe that needed connecting and he made sure that he did the work very cleanly and secure, this is always appreciated and after he left he cleaned up and did a nice job overall. I normally don't like writing long reviews but when a company deserves it, I has a customer have the obligation to let other customers know my experience and this was definitely a good experience overall, thank you for a wonderful job! George