Poor customer service and very rude. They told us that the appointment time was 12:00 PM - 2:00 PM…read moreand that they'd call 30 minutes before. They called at 11:40 AM and said theyd be there at 12:00 PM. I got out to greet them at 12:02 PM and the driver waved at me as he drove off. He waited 2 minutes. When I called the office at 12:03 PM, they said the driver was already at another job.

Based on reviews, we had a n issue with our A/C not kicking on I contacted them through their…read morewebsite the night before and was informed they would contact us in the next to schedule. I was surprised when in minutes I received a call and scheduled a the following day for repair. the tech came the following day and found the issue and performed the repair. Small hiccups in communication but all in all, will definitely be a repeat customer.

Outrageously over-priced for HVAC replacement. They do a sales-pitch like that of a bad used car…read moresalesperson. I strongly recommend replacing your system with a different company. We chose Baylor's HVAC instead for less than 1/2 the cost of Brackett plus we got a Carrier system vs unknown (to us) Daikin system.

We had Brackett install a Generac generator for my mother-in-law's house. It was not an easy…read moreproject since the gas meter was at one end of the house and the electric was at the other end of the house. They did an EXCELLENT job on the project and a very reasonable price. They were professional to work with on the project and completed it quickly. We are all very pleased that we chose Brackett for this project and would use them again without hesitation. Don Minton

Amanda was very rude and had no interest In my business, very terrible experience ! Should would…read morenot even tell me her full name and acted like I was good enough to be treated with respect and dignity.

My furnace went out and I was given a price on a Thursday for a new one, agreed to the offer given…read moreand had the new furnace installed on the following Friday. This company will be getting all of my HVAC business in the future. Thank you for your amazing service!

Our air conditioner quit working on a Saturday and it was 80+ degrees outside and warmer than that…read moreinside. I called Turi's and they came out that evening. He diagnosed the problem and then explained it a way that was easy to understand and gave me the estimate. Considering all the circumstances involved, our bill was very reasonable.

He is very reasonable and tries to fix rather than replace. Very nice dependable man.read more

I have used him from a referral from a friend. I wanted a gas wall heater installed so that I…read morecould do woodworking in the winter and take the chill off in the garage. He came out and gave me an estimate. I had ordered the heater and he installed it. He gave me explicit instructions on state and local laws on location of the unit after I told him where I wanted it. He is very professional and precise in his work ethic, personal presentation, prompt installation. When he finished I was a happy camper with work and price quoted. It is difficult to find that kind of talent. Would use him again!

This company has taken care of our plumbing, air and heat since they have been in town. I would…read morenever call anyone else. Let's face it, plumbing and heating is expensive but Their prices are competitive and their response and service is better than any heat/plumb/ air company I have ever called. I highly recommend them.

They never showed up when when the appointment was maid i asked them to call my wife since I…read moreworked, they never called and havent heard a word from them since