1. Jack Chen, DO - MultiCare

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Puyallup, WA

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Jack Chen, DO - MultiCare

1.0 (1 review)
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4 months ago

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Pacific Medical Centers - Puyallup - Josiah Horne, DO

Pacific Medical Centers - Puyallup

3.4(18 reviews)
0.2 mi

I am posting this review based on a review I recently read about Pacific Medical Center in…read morePuyallup. It seems important to share our own experiences with Pacific Medical Center in Puyallup because everyone in this office has been truly caring, kind and compassionate to my Grandmother. From the very first visit with my Grandmother's Primary Care Physician, Dr. Kim, we immediately realized this was personalized health care. Dr. Kim always spent the extra time listening to my Grandmother's concerns and determining what could be done to assist my Grandmother. When appropriate, Dr. Kim ordered additional tests and consistently followed up with the results. Besides providing excellent medical care, we appreciated Dr. Kim's personable demeanor. He always remembered to use each of our names when we visited the office and he patiently went through our usual list of questions that we brought to each of our visits. This level of patient care did not end with Dr. Kim. Dr. Kim's nurse was equally helpful and caring towards my Grandmother. She often spent extra time caring for my Grandmother during our visits, calling to answer questions for my Grandmother, following up with the doctor and scheduling appointments so my Grandmother could be seen for more urgent concerns sooner. Lastly, the front desk staff in this office remained patient when we came across challenges with my Grandmother's insurance plan. Additionally, they worked hard to patiently handle insurance billing questions, schedule follow up appointments and answer questions for my Grandmother. They were always professional and respectful which meant a lot to us. We really could not have asked for anything more from Pacific Medical Center in Puyallup. We sincerely hope this review expresses our gratitude for ALL of the staff who treated my Grandmother with such kindness and care. Thank you so very much!! : )

I did not even get to see a doctor. I got a nurse practitioner who was extremely rude. She quickly…read moreinformed me that it was "not her job to find out what is causing the symptoms". She let me know that she sees a lot of people and doesn't have the time to find out what my symptoms are from. She did not perform an exam or ask me hardly any questions. She couldn't have cared less and was extremely condescending. It's heartbreaking to be in so much pain and pay for that type of experience. I was in the room for under 5 minutes proscribed something that she changed several times and sent on my way to figure it out.

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Pacific Medical Centers - Puyallup - PacMed's Puyallup Clinic - celebrating over 7 years in the community!

PacMed's Puyallup Clinic - celebrating over 7 years in the community!

Pacific Medical Centers - Puyallup - The inside of PacMed's Puyallup Clinic. Come see us!

The inside of PacMed's Puyallup Clinic. Come see us!

Pacific Medical Centers - Puyallup - The reception area at PacMed's Puyallup Clinic.

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The reception area at PacMed's Puyallup Clinic.

Sound Retina - Mark Nelson, MD

Sound Retina

3.9(15 reviews)
9.6 mi

My husband saw Dr. Nelson emergently. He has been having horrible symptoms with fevers, headaches,…read morejoint pains, then a sudden onset of floaters. We went to two different ERs, and they just gave him migraine cocktails and hoped for the best. Dr. Nelson did an extensive retinal exam due to the floaters, and other symptoms. He was the only one that gave us possibilities of what it could be. He referred us to rheumatology and to get bloodwork done. He was the only one to ever give us any sort of answer! My husband has since improved after treatment, and is continuing on with his rheumatologist. Thank you Dr. Nelson!

This is not the first time, I felt bias coming from the front desk Kaylie, but today Kaylie said…read morethe copay for my husband's visit was $45.00. I asked if we could bill this time because unfortunately we do not have it today. At first she said we could not see the doctor. I said we made special arrangements to get here and drove a long way. She then said very rudely to "just make sure we pay it!" with a head shake and as if talking down to someone. I said "Why wouldn't we pay it?" The comment hit hard because we are black and have experienced this type of treatment before. we are respected, black, senior people of the community who paid their bills . This type of treatment should not be tolerated. If my 87 year old husband dud not need his treatment i we would not come back. But trust me i am looking for another doctors office after today. The doctor is great and i have no complaints on other staff.

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Sound Retina - Anthony Truxal, MD and Mark Nelson, MD -- Sound Retina

Anthony Truxal, MD and Mark Nelson, MD -- Sound Retina

Sound Retina - Anthony Truxal, MD

Anthony Truxal, MD

Sound Retina

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Jack Chen, DO - MultiCare - internalmed - Updated October 2026

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