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    Brian Kim, MD

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    11 months ago

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    Federal Way Family Physicians Inc PS

    Federal Way Family Physicians Inc PS

    3.2(5 reviews)
    9.4 km

    I give Federal Way Family Physicians an OVERALL rating of 3! I give Dr. Alleman a…read more5 STAR. He is an excellent, professional & knowledgeable doctor. However, the office staff is horrible. They are rude & lack any sort of customer service skills. I don't understand why they have such a difficult time hiring good office staff when there are so many people with great customer service skills out there.

    Where do I start? How about... Complete disappointment…read more I have been seeing doctor Alleman in this office for my whole life. Yes, he delivered me. And, now I realize how spoiled I was having him as my doctor. Which is why they recieved two stars. Otherwise, it would be ZERO! When he retired I was so bummed. But, because they had all my medical history, I decided to stay. Each time a little more disappointed but yesterday was the last straw. I don't mind if the doctor knows who wrote this review because they do not deserve to practice medicine... Period! This week was very troublesome for me. I had hives covering my whole body off and on this week which sent me into the hospital. My eyes were nearly swollen shut and I was having symptoms of anafalaxis. I went to check up with my normal doctors office as advised and it was JUST ridiculous! Though, most of my hives had subsided upon arrival I was still feeling very sick and having some odd symptoms I had not experienced before. My apt was at 4:30. The last appointment of the day. The whole time the doctor and nurse were rushed. They kept looking at the time on the computer acting anxious to leave. I understand, it's Halloween but this is also my health. I had to TELL the doctor what tests I'd like to get done and some the hospital suggested. He didn't act a bit concerned or really care as long as he could get out of there ASAP. I left feeling really upset. No one wants to feel as though there health is neglected. Its sad to say after 24 years I will be going somewhere else. If you have no compassion for your patients, seek a new career!

    Brian Kim, MD - familydr - Updated May 2026

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