Scheduling my mammogram was so easy! They were able to get me in much sooner than I expected, which…read morewas amazing. Everyone I encountered during my visit was incredibly helpful, kind, and even funny. They made the whole experience pleasant and comfortable from start to finish.

Personally, this is the only place I would go for a mammogram. It's very mellow and quiet. The…read morestaff are respectful and make the experience as positive as it can be.

Dr Mary Jo Cofereos is so sweet and easy going. She not only puts your health care at the top of…read moreher priority but is conscious of what your insurance will cover. I've had several appointments with her now and she asked how much my copay was before asking to schedule another follow up. Northwest laboratories is inside the MultiCare Spanaway Family Practice location so it was very convenient to have my blood work done in the same facility as my family doctor. And the staff was very friendly and personable. Plus they took several steps to make me comfortable and at easy since I am not the best patient when it comes to needles. The front desk staff Martha and Mandy are also amazing medical receptionist. They are knowledgeable and friendly and treat every patient with respect and integrity! For anyone looking for a new doctor in the Spanaway area I heard there are a few doctors in the clinic accepting new patients at this time!

I went for my first visit today and I was so nervous but it went well…read more The clinic itself is clean, quiet with no weird smells. Believe it or not, my prior clinic back in Tennessee frequently smelled like fast food and the nurses there were very loud with their conversations and jokes. Not the case here. Sign in and paper work was quick and easy and the lady at the front desk was nice. Wait time in the waiting room was only about 10 minutes. A nurse called me, took my wait, asked my history and answered all my questions. She was also friendly as well. When the nurse left the room the doctor arrived in about 5 minutes to examen me...very short wait! Sorry if it's too much info but I requested a Pap Smear along with my physical and she was very gentle...Im sure you ladies can appreciate that info. Not even a little pain or discomfort. She also told me I had a tilted cervix which...in my many years of seeing doctors in the past, no one has ever told me that so I'm pleased w/ all the information she gives. The employees all seem to really care about the patients. The doctor I saw was Dr Wang...yes...Dr Wang gave me an amazing Pap Smear...go figure...haha. Ok...seriously though it was a good visit and hopefully the rest of my care is this good for the rest of my time here. They accept Tricare.

Dr. Gray is an amazing surgeon. He specializes in hips and knees and is extremely knowledgeable…read morewhen it comes to these types of surgeries. His approach is very simple and effective keeping in mind what's best for the patient and is never the first to jump into a new procedure until it's proven out. The office staff is always very helpful and very welcoming. Top notch staff. I highly recommend Puget Sound and Dr. Gray.

I am coming up on the end of this journey with Dr Smith and Puget Sound Orthopedics, but all things…read moreconsidered they have made it as good of an experience as a foot broken in 3 places with a full ligament tear could possibly be. Rewind back in June 2023 when the ER in Tacoma sent me home with a compression wrap and an ice pack and told me nothing major was wrong - then after night of excruciating pain my sister drove me an hour north to the Proliance Orthopedic Walk-in up in Tukwila (separate review - also a great experience, all things considered)... it was there they confirmed that there was at LEAST one break and wanted me to get an MRI as soon as possible, and once my MRI confirmed my triple-fracture and also identified the ligament tear I went looking for PSO. Look up a Lisfranc injury. It's usually sports, mine was just bad luck. I identified Dr Gavin Smith as an Orthopedic Podiatrist and Surgeon who seemed like a great fit. He took my case very seriously from the very start, they fit me in as quickly as possible, and once he got my MRI results he took the time to recommend both a surgical and non-surgical route for treatment - being clear the non-surgical did have a higher likelihood of issues from incorrect healing later on - but was genuine and clear that he was supportive of whichever route I chose. Once I chose surgical (which was 4 steel screws to be inserted into my Lisfranc region to stabilize and allow the injuries to heal properly for 12 weeks, then a final surgery to remove the screws with 4-6 weeks of additional recovery time). This sounded like torture but I was determined to see it through. I was right - it was sort of torture. There was a lot of pain and a lot of annoying times I couldn't do what I wanted to or I'd have to do the things a lot more slowly but I made it to my final surgery... now we are in the recovery window and I am 7 days post-op and starting to walk free of any aides and it's glorious. Yay! I can't wait to get my final sutures out and make my way back to full function - I am so grateful to Dr Gavin Smith. He has an excellent "bedside manner" - he is kind and personable but doesn't sugarcoat anything. He's incredibly knowledgeable and well-versed in his field and also super kind. I would recommend him in a heartbeat and if myself or any of my loved ones need an orthopedic podiatrist his office will be my first call. The staff here at PSO is also great - they run on time almost every time. I've only had one appointment where we ran late and they offered to reschedule me if I could not wait. The office is very clean, parking is readily available and free, and the check-in process is very smooth, especially if you check in ahead on your phone!

Great big shout out to Dr. Prakash Gatta MD, FACS, and his all star staff, Becky,& Vicky. They…read morewere outstanding in, taking care of my needs in a timely manner , very professional. Dr Gatta took the time to inform me of my procedur, showed me a video of what the procedure , and asked for, and enterained all of my questions, and concerns.

Although the doctors there are good I have had a lot of issues with the staff. I am supposed to…read morehave gallbladder surgery. I have been trying to schedule it for 2 weeks and no one has called me back. I have called 4 times, left 4 messages AND sent 2 messages through My Chart which were read but never answered. My confidence in the office is way down and will be looking for another surgical center to do my surgery -

Conveniently located directly across the street from my doctor I've sadly seen these folks more…read moretimes over the years than I'd like to admit. CT scans, MRIs, Xrays, etc. I've had it all done here. I give them my insurance card and ID and off we go! Pretty easy really. They've been able to squeeze me in when urgency dictates the necessity or schedule me out based on their calendar but it's never been too far out. The folks working the check-in desks are always pleasant if not a little worn out feeling. But the employees who actually do the scans and run the machines are always super nice and just the right amount of chatty... which in and of itself is a science. Based on doctors, location and insurance you may not have a choice to come here for your work but I'm glad this is the place I'm able to use when the need arises. I'm a fan.

It will take you weeks to even hear from them to get scheduled. They are rude on the phone. They…read morewill tell you they will call you back in 24 hours and in reality it will be over a week later. It shouldn't take longer to get scheduled for scans than it takes to see a doctor for the initial visit.