The whole experience with Whitman Body Works was easy, from getting a rental car to picking my car…read moreup after it was fixed. They did a tremendous job inside and out from repairing my car, cleaning the interior and exterior. It literally looks like a new car. If I ever need work done on my car again I would not hesitate to go back to them for repairs and would recommend them to anyone looking for a auto body repair shop.

This shop came to my daughter through her insurance company. After not performing the work that was…read morecharged to insurance my daughter needed to bring it back. After holding the vehicle for another two weeks upon return of the vehicle the horn didn't work. My daughter brought her vehicle back for a 3rd time and was giving a bill for the horn that the mechanic told her he didn't break but fixed it and she needed to pay for it. Never had issues with the horn, but then the mechanic began yelling at my daughter. I hope he keeps that energy when I come in to speak with him tomorrow because luckily for him when I heard of the situation the shop is closed and I can't speak with him today. My child will not be intimidated or scared, and your unprofessionalism and accepting payment for work that was not completed will be filed with the BBB and attorney general.

Unfortunately, my experience with this shop was unacceptable. The job was straightforward: remove,…read morerepaint, and reinstall the front and rear bumpers on a 20‑year‑old collector car that had sun-faded paint. Despite the simplicity of the work, the results were far below any reasonable standard. The car left this shop and went directly to an engine specialist, who immediately pointed out issues stemming from the bumper work. What should have been a routine cosmetic refresh instead created additional problems and unnecessary expense. Based on this experience, I cannot recommend this shop for collector‑car work of any kind.

shotty work, poor job in masking my vehicle before painting, lots of overspray. They left spent…read moresandpaper disks throughout the car. Took them a week longer tham they said it would and quite frankly a poorly ran operation. Used thier ental it was dirty smelled like ass and had an expired inspection stickerr. my suggestion, use someone else.

If I could award more than five stars to Lou's, I would. Joe and his staff were superior in every…read moreway. By far the BEST autobody repair shop I've used in the past 40 years. They kept me updated on the progress, assisted me with filing my claim and arranging a rental car. My car came back beautifully detailed, which is quite an accomplishment because I have two dogs and live on the beach. I feel like I'm driving a brand new car. The entire process was simple and painless with Lou's. It's a family business, and Joe would make his grandfather proud with his excellence in customer service and skill. They were trustworthy and their pricing was fair and reasonable. If anyone has the misfortune of needing a body shop, you don't have to look anywhere else.

Joe was great! Kept me updated through the process, delivered on time and did a fantastic job job!…read moreHighly recommend!

I found this place because it's an Allstate approved shop. Richie's professionalism and kindness…read morereally made me feel like a valued customer and at ease. My Lexus was rear-ended, and when Richie looked at the damage, he explained what he could see initially, as well as what he might see once the bumper was off (bent metal rod, sensors may need a reset). He asked me about my availability, being so willing to work around my schedule as much as possible, and he gave me a date to return my car to be worked on. It was a week later than I thought, and when I tried asking if there was any room in the scheduled to get my car in sooner, Richie was sympathetic and realistic, and he offered helpful advice when dealing with a rental, considering my last negative experience. As promised, the day I dropped my car off, it was worked on, and I got regular updates. I got my car back in 10 days (Richie estimated a couple of weeks, and the updates extimated almost four weeks, so faster than both of those estimates), and it is so beautiful! Richie gave it back to me impeccably clean, as if I just bought it (I have young kids, so it was messy when I dropped it off), and it was so shiny and fresh!! I did notice a tiny bit of black filler or adhesive just oozing out of a crack, but it is so minute, and it actually feel comforted that every little detail was taken care of. I hope people are done playing bumper cars with me so I don't need to have my car repaired again, but if I do, I'm calling my friend Richie! I hate talking on the phone these days, but late in the afternoon of picking up my car, I got a message from Lexus that there was a "malfunction in the Intelligent Clearance Sonar System." Richie told me this could happen, and he drove my car around a little after the repairs, but I guess the system didn't register any issues until I drove it further. I immediately called Richie, and he gave me some options of how to handle it, leaving it up to me to decide what was easiest. I trust Richie a lot and appreciate his kindness. If anyone out there is not nice to him, stop it and check yourself! By the way, whether you're dropping off/picking up your car, check out R & S Jamaican Restaurant directly across the street...Sherlett and Robert will take care of you, too!

I have been a customer of Revitalize several times over many years. Richie is a pleasure to work…read morewith and will go out of his way to treat people with respect and makes sure all of his team members do the same. He takes time to educate you about the process and gives his honest opinion when giving guidance. I would not hesitate to take your damaged vehicle to this shop, especially when you are looking for top service at a reasonable rate.

Jeff, the manager, was very helpful, even calling us on the road to diagnose the problem. The front…read morebumper lip had come loose and was making a grinding noise. We stopped in at the shop on a Friday afternoon, he took a look under the car and ordered the correct part for a Monday delivery. The shop fixed the problem Monday, which was helpful because were are visiting from Virginia. I recommend the shop highly!

My wife and her Rav 4 were fortunate to be rear ended across the street from Thomas Auto Body Shop…read more Fortunate, because we left the car there and it was repaired beautifully in a timely manner. The repaired Toyota looked better than pre accident Toyota. Not only that, they washed the car, detailed the interior and topped off the gas. We recommend Thomas Auto Body repair enthusiastically and without reservation. John and Susan, Braintree MA

I get my car inspected here. It is always professional, nice, in and out with ease. I usually go…read moremid-week two weeks before it is due and it works out quite well. Really nice staff, great mechanics, and a wonderful German Shepard! No negatives whatsoever.

DO NOT BUY FROM THIS PLACE. Worst car-buying experience I've…read moreever had. I bought a truck from them and had to bring it back FOUR TIMES for problems. The transmission makes a loud bang when downshifting. When I brought it back, they had the nerve to tell me nothing was wrong and to keep driving it until the noise gets louder because they "couldn't hear it." Absolutely ridiculous. Shockingly, the problem is still not fixed and the noise is still there. The owner told me, "I'm not trying to screw anyone--if you ever have a problem, bring it back and we'll take care of it." That turned out to be a lie. Less than a week later, the throttle position sensor failed, and suddenly they wanted $396 to fix it because it was ONE WEEK past their 30-day warranty. I was forced to buy the part myself and installed it for under $100. They dodge responsibility, downplay serious mechanical issues, and hide behind technicalities instead of standing behind what they sell. This place does not care about customers. Stay far away.

What a wonderful experience, and the customer service was absolutely superb! I'm not one to leave…read morereviews, but I wanted to share this one because it's rare to find such a great place. They're trustworthy and get the job done quickly at a very fair market price.

Perform work on all our cars, from Honda to BMW. Willing to use specific BMW parts/oils when…read moreasked. Always honest and get the job done. Been buying tires from them too. Prices comparable to TireRack.

switch parts on my lexus (hood rods ) and replaced with old rusty ones that couldn't even hold my…read morehood up. but that is just one of the many issues i encountered.

Highly recommend! My wife's car was totaled and when I had questions they were thoroughly answered…read morewith great patience. If you don't make a habit of getting into car accidents this is extremely valuable. Thanks Masison's!!