I brought in my own hat to be embroidered with my own design. Design doesn't fully match the design…read moreproof that was sent. The blue in the rainbow gets covered by the purple, and the arc in the rainbow got smooshed. I know I had a detailed design, which was my error, but I wish it could've looked more like the proof. Heads up for any newbies like me: it took about a week to get a digital design proof, and then another 4 days for it to be complete. Not complaining; just stating the timeline! Comms via email were very timely and I found them informative on the process of embroidery (stitches, colors, etc). Next time I won't choose such a complicated design, but I'm glad they were able to pull it off!

Purchased 3 shirts Get It While It's Hot, Rusty Anchor, Butter Queen via Etsy…read more Butter Queen (which by design had two blocks missing from the banner on butter queen and looked like a big mistake, my fault for not catching that) and Get it While Its Hot both had flaws in the printing. A blotch in the BQ and pretty noticeable crease in the Get While Shirts. I contacted the shop and this the response. 'We can do a reprint or a partial refund, but I would say to keep in mind that these are hand printed and not always 100% especially with printing on dark colors,' So pretty much a crap shoot if you order a dark t-shirt and want a proper product. That was on the 12th and since I needed them for an event,requested refund and yet to hear back. $60 for 3 shirts, two flawed. I'd never do business if you have to rely on lighter colors of fabric to get a correct product. pfff

I have been a repeat customer at this location for my business. I just dropped off an order of…read morehats, coats, and sweatshirts to be embroidered. I have had these same items embroidered in the past without issues. This time around they placed the logo and name on different sides of the various items. They never said that they would have to do this, and there was no communication from them what so ever. When I noticed that they misplaced the logo and name on my coats and brought them back to the store, the gentleman behind the counter who took my order said he had no notes on the order regarding placement, and that he could offer a refund for these misprints but had to go get his manager George. When George came, he stated that this is why he does not want to let people bring their own items in to be embroidered, because they are too picky. I am not being picky, i just expected uniformity. This was not an issue on previous orders, but now it was. George did not offer anything to resolve this for me. Being a repeat customer, and having just ordered 500 dollars of embroidery, I would have been happy with them simply crediting me for the items that were mis-embroidered, like the one gentleman offered to do. I was going to be ordering dozens of t-shirts from them for the warmer months, but i will no longer being using them. They were rude and acted like i created the problem, when they simply messed up. Everyone messes things up sometimes, but when you do you have to be accountable for it, and most businesses try to keep their clients happy. They do not communicate at all, and never even let you know when your order is ready for pickup, but they have no problem blasting your email with junk. I would not recommend them to anyone, especially a smaller company or individual. They do not care about their clients. If you are somebody that is looking for printing, marketing, or embroidery services, look elsewhere. You will be much happier, and you will get what you actually pay for. Zero stars.

Very professional and attentive service. George was great with a logo I was having imprinted on an…read moreitem. We weren't sure if the article could take the heat of the iron so I left him one of the items for a test run that was successful. We also had to rework my logo so it could fit and George offered great ideas and modified the logo so it would fit on the items and look it's best. Turnaround time was much faster than I expected and the price was a great value. Thanks George for making my daughters wedding Welcome bags look great!

Staff are friendly and helpful. Prices are reasonable. There is a good selection of arts and crafts…read moreproducts.

I went to Michaels to find wool to make trivets. I asked Kenverly where I would find it. She…read moreshowed me. Than I went back and asked Kenverly for help selecting the colors. She smiled, got up from working on a box on the floor. She came with me, suggested the color combination, and smiled again. She was very helpful and an asset to Michaels. Thank you Kenverly!

Jesus Embroidery and Screen Printing did an amazing job embroidering a logo onto my nursing scrubs…read more The owner was very accommodating, the turnaround was fast (just two days), and the service was very affordable. Highly recommend!

I had several patches created, and Jesus embroidery were quick efficient and detailed. They are…read morealways friendly and helpful and very knowledgeable with designs, and given instruction on placement of patches and designs would highly recommend them to any of my friends or business associates.

I left my items to be printed on 5/26/23 June second my order was supposed to be done and i called…read moreto find out if any portion of my order was done, if wasn't and I explained I have to work I only have time to pick up in the morning and then Steve very rude and nasty short man refunded my order and refused to do the work as promised

The service here is outstanding !! I had to travel from South Carolina and I didn't want to worry…read moreabout traveling with boxes . I looked up the local print shops in my hometown and I contacted them . Steve and his lovely wife Bosslady made my trip so much easier by printing my family reunion shirts without me being present . The level of communication I received made me at ease knowing my order was gonna be ready for pick up once I reached home for my Reunion . I truly appreciate you guys and will be looking forward to another year of ordering with you guys !

My Dad and I planned and held our 12th Family Reunion this year in Washington DC. We've always used…read moreCustomink.com and we're very excited to visit an in person storefront location for some assistance. In the past reunions we've planned our design never really popped. This year the pop was there. Sarai Macado assisted us with our design, and the upgrades they made to it. We were very pleased to order over 90 shirts and sported our design all over DC during our reunion. My great 104 year old Aunt Approved. Thank you customink for always coming through. We've been a Customer since 2011.

Cute store has lots of ornaments and cards lol very busy shopping complex. Prices are a little high…read morebut the sales are good. Didn't speak with anyone since I didn't buy anything. Went looking for nice pens for my staff.

I shop at this store for nearly all of my greeting cards. There is always a nice selection. Prices…read moreare good, the coupons offered are great and staff is friendly.