Recently had a sectional sofa and a stair runner cleaned by All-Pro. The owner did the work and was…read morevery knowledgeable about how to properly clean and treat different types of materials. His experience along with his well maintained truck-based equipment resulted in an excellent job. I was very satisfied and will use them again.

From the owner: With more than 22 years of experience in carpet cleaning, We are ready to clean your Carpets & Rugs…read morenow.

I hired Rose's Cleaning to clean the carpet in the one room in the house that has carpeting. It's a…read moresmall room and they were able to fit us in last minute. Great! I spoke to Jim on the phone to book the service, and he was really friendly and helpful. He said his wife Rose would be in touch with a quote after I texted some pictures of the room. I don't know who I was texting with in the end. They quoted me $100. The two workers arrived right on time, were very polite, and did a beautiful job! However, they spoke no English and used a phone app to communicate. (You speak into the phone, they read the Portuguese that's generated, then they speak into the phone and it spits out English. Who knows how accurate it is.) I lived in a foreign country for 6 years and while I wasn't fluent, I had basic proficiency in the language... admittedly I worked in an industry where people spoke English, but for day-to-day things I was glad I could read and handle basic conversations. (This was pre-smart phone.) I'd love to hire Rose's Cleaning for their organizing service, but can't imagine how you'd do that with someone you couldn't talk to. They get good reviews for that, so maybe I'll try it. I'm skeptical but interested. If all you need is cleaning it probably doesn't matter that you can't communicate without a phone translator. Their work was beautiful and they were punctual and polite. All of that is great. I'm glad they could fit us in!

Chose Rose's Cleaning for a quick carpet cleaning in our living room. Not a big carpet, so not a…read morebit job. They were responsive. The cleaners did a great job but did not speak any English. Plus, for $100 and tip they were worth it.

I cannot say enough wonderful things about Carpet Cleaning Experts! They cleaned three of my…read moreVintage Hand-Knotted Wool Turkish rugs, and the results were absolutely amazing. The rugs came back looking vibrant, fresh, and beautifully cared for. It was obvious that they understand how to properly handle and clean high-quality wool rugs. I was so impressed with their professionalism, attention to detail, and the quality of their work that I immediately brought them six more rugs to clean! It's not often that you find a company that exceeds expectations, but Carpet Cleaning Experts certainly did. If you have valuable area rugs and want them cleaned by people who truly know what they're doing, I highly recommend Carpet Cleaning Experts. Outstanding service and exceptional results! And the price was amazing!

I have been using this company for years and have never been disappointed. They not only cleaned my…read morecarpets but also couches and chairs. They are punctual, fairly priced and the staff are very knowledgeable. I usually get an appointment when it's convenient for me, not them. They often have specials and discounts for new and returning customers. Just put a fan on the carpet or furniture and it's dry before you know it.

My business is painting, wallpapering and window treatments. However, when it comes to carpet…read morecleaning, I always refer my customers to my good friends, Donna and Tiberio, at Diamond Carpet Cleaning. They are excellent!!! I highly recommend that you give them a call.

Excellent service from beginning to end. My plumber made a mess in my finished basement never in a…read moremillion years did I think my carpet can be saved and they treated it, allowed it to dry and came back again and left it brand new!!

Best carpet cleaner in Rhode Island, great prices and service, would highly recommendread more

From the owner: We specialize in Deep Steam Carpet Cleaning, Area Rugs, Runners, Upholstery and Stairs. We offer…read moremany different types of deodorizers (Lavender, Linen, Lemon, Fresh Breeze). See our online Specials. No Coupon Required. We also offer same-day appointments.

This review is negative not because of the actual service rendered by the technicians (who have…read morealways been great out of the Rhode Island franchise) but because of the corporate side of the transaction. I had an appointment window of between 11 and 2. At 1:06, I received a text that my tech was on his way. Great! At 1:45, when no one had showed up, I called customer service. It used to be local; now it is apparently all centered in Ohio. Unfortunate. Customer service said that dispatch anticipated another 15 minutes because he was "coming a long way." I was thinking to myself " I live in the smallest state in America. One can travel across the entire state in less than an hour.is he driving from Wisconsin?" What I didn't realize was that he was in fact in another state, Connecticut. The dispatch apparently had no spatial perspective because at 2:40, an hour and a half later, after my window had expired, no one had yet arrived. To make matters worse, the tracker they sent me was hopeless. When it finally worked and signaled me that the tech was 9 minutes away, it then rerouted me to another tech, who was now 20 minutes away! The original crew eventually showed up at just before 3. But 10 minutes later, ANOTHER crew arrived also. Turns out the folks in Ohio confused my order with an old one and thought I had two open appointments making it all even worse. After speaking with a manager, he gave me an additional 10% discount off my bill for the inconvenience I have been caused. When the tech actually presented me the bill, there was no such discount. They couldn't even get that right. I have been a customer of Stanley Steemer for a long time. I have never seen such a mess. I need to find someone else when franchisees get taken over corporately, it always goes to hell.

Getting the runaround from the RI office about a rug coming back from the warehouse. Customer…read moreservice spoke with the manager and they're unwilling to call the warehouse and get an arrival date. I am moving and won't be in RI much longer and it's been almost a month since it was picked up. Customer service said there was nothing he could do and manager was aware of my calls. I asked if there was any way he could have the manager ask the warehouse when the date was that it was shipped to them but he couldn't help me. This customer service is awful and just very unwilling to actually help even after I've paid for the rug to be cleaned.