Going to this salon was definitely an unforgettable experience.
I decided to go to this salon because since covid began my preferred hair care provider has been closed for their own personal health reasons, I had been long overdue for a trim and figured it would be nice to stop in for a normal wash, blow dry, flat iron and trim. The people at this salon are relatively kind which is why i'm at least giving one star but, unfortunately the service was just not up to par. I arrived to my appointment on time, unfortunately the hair stylist did not. They arrived about 20 minutes after my appointment time. When I got there the salon was visibly in not the most presentable state, there was hair on the floor and utensils left unorganized. There was no consultation concerning the health of my hair at all. I was just instructed to move to a sink, and had my hair washed. The hair washing process was horrible, they used their nails to wash my scalp which can be extremely damaging due to scratching, my scalp still currently hurts from how roughly my hair was washed,. A shampoo that tingles was used on my hair, it smelled like mint or tee tree oil, both can be damaging on hair, the shampoo made my scalp feel even more irritated, almost as if it was burning. My hair was detangled roughly, which I believe led to a lot of breakage. I was left underneath the dryer for about 45 minutes while they forgot about me and skipped onto other clients. When my hair was being blow dried by hand the stylist continued to roughly go through my hair with a brush. After the flat iron period began, I am still unsure as to wether heat protectant was used on my hair. The worst part was when the stylist proceeded to trim my hair, she showed me she was going to take off about 2 inches, my hair was below my armpit in a stretched natural state before attending the salon and after the "trim" my hair does not even touch my shoulders while fully straightened. About 4-6 inches were CUT off of my hair, all unevenly and in layers. She curled my hair I believe as a way to hide the imperfections that she made in my hair. I also have extremely thick hair, and after this entire ordeal my hair is visibly thinner. I just hope that when I go to wash my hair it will revert back into its curly state. Besides my overall treatment it seemed as if the workers did not want to work, it appeared like they were only interested in gossiping. I even heard one of the workers answer the phone and deny a service because they did not feel like doing it... The music choices playing in the background were full of profanity and they had a minor rinsing and blow drying clients hair. I overheard the workers speaking of how the owner will perm short natural hair because he doesn't want to do it, which is obviously complete insanity, and it shows their mindset is style over hair health.
Overall, this salon was a nightmare and they do not focus on hair health, I was in there for five hours, having to take turns with other clients who came after me, there is obvious favoritism between new and old clients. I will not be returning to this salon and I only recommend it if you don't care about your hair health or time, its okay if you want to get a cheap style. This is not luxury hairstyling.
I will update this after washing my hair to see if it hasn't been heat damaged. read more