Mike and his team did a great job! Complete transformation of my property. Neighbors are impressed…read moreas well.

Quality work and excellent communication! Mike was an absolute pleasure to work with. I contacted…read morehim for landscaping and masonry work. His team showed up on time and got the job done quickly. Throughout the process, he was very communicative and followed up every day to make sure things were going well. I can't recommend these guys enough!!!

I will never work with this company again! Throughout my entire project, I perceived them to be…read moreinefficient and non-communicative. There were several instances where they have been dishonest and attempted to upcharge me for work that was included in our contract. They sell themselves as a 'full service' company, but this could not be further from the truth. Instead of making the process smoother, they caused countless hours of additional work  and stress for me and my husband. We contracted with New DImensions to renovate our kitchen back in February 2022, making it very clear we needed this renovation done before our baby came in October - this was agreed upon in our contract.  They did not start the job until September - 9 months later, despite us continuously following up to see how we could move things forward more quickly. They were completely unresponsive and not at all transparent about what was causing the delays. My son is now 3 months old, and they JUST finished (January 2023) - 5 months after starting what should have been a 2-3 month job.  New Dimensions also came to us with ~$15k of additional items they attempted to charge us for throughout the project, threatening to shut the project down if we didn't pay, so we felt like we were trapped. Some of these were for things that were expressly called out in our contract, like some HVAC work and building out a few closets.  Several times, they demanded we pay them early for milestones that had not yet been completed (it is worth noting that the payment milestones are structured in a way so a majority of the cost if front-loaded, meaning we had paid ~80% of the project cost before they had completed even 50% of the work). It was exhausting to constantly be fighting with them every step of the way and caused long delays. When we brought up our dissatisfaction about the delayed timeline and repeated upcharges, some of the employees were downright offensive - literally screaming and yelling at us in a completely unprofessional way. During the project, we had issues with the speed of work, quality of work, speed of sourcing materials, cost of materials, and project management. A few of those included: Speed of work: for a full kitchen renovation, the biggest crew they usually sent was 2 people who (after factoring in breaks) only typically worked 4-5 hours each day - often there was only one person on the job site. There was limited planning for lead times or dependencies, which caused several unnecessary multi-week delays. Quality of work: they made a lot of mistakes during the project that, instead of fixing immediately when pointed out, they tried to convince us were proper, or that we needed to pay more money to fix. For instance, installing a support beam with a gap between the beam and the floor above so the floor above bounced when walking on it, installing the header for the fridge crooked, measuring the width of the island wrong so we now have a hole in the tile floor that the island doesn't cover, designing a cabinet intended to hang pans that isn't tall enough to hang pans, etc... Speed of sourcing: Often the men would arrive at our house and wouldn't have the materials they needed, so they would just stand around not working for the entire day. For the items New Dimensions said they'd source for us, turns out they actually only provided a quote and we then had to place the order. The quote sometimes took weeks of asking for and ultimately caused delays to the project because we could not order the items in a timely manner. Cost of materials (cost of which is passed through to the customer): we had one instance where they bought a small amount of siding for $6,000, which was astronomical. We had them return it and brought in our other, trusted contractor, who purchased the same materials for $2,000. This made us question every other material charge they brought to us, but at this point it was too late to go back through and do an audit. Project management: The 'project manager' they assigned to our project was almost completely absent - he dropped by the job site typically once per week and often didn't know what needed to be done. Frequently, the crew working had no idea what they were supposed to be working on when they arrived. When the project manager came, he rarely wrote anything down and claimed that some of the items were not in his department - we would then have to speak to several other employees at New Dimensions to get them accomplished. They also tried to forbid us from talking to the crew that was working in our house, effectively cutting us off from productive conversations we could have had to move the job forward. Me and my husband ended up taking over most of the project management towards the end.

Just awful. Zero communication, zero follow up. Little to no experience working in my…read moremunicipality which resulted in countless delays and costly resubmissions. Decent design but poor execution and follow through. The newish onsite gc and the office mgr lady were the bright spots in this subpar experience.

Zero Stars! I was referred to this company through my Sears…read moreHome contract. It was a terrible experience. I'm not sure whether the individual sent out was new to the field, but there were problems all the way through. When I called to see if I could switch companies, I was told "No". The first furnace ordered, by them, was a "Downflow". One would expect from the name, that this type would be installed in an attic. When I asked about this, I was told "oh, yeah we can change it", because it was going in my basement. The installation left a hole in my wall and the new unit (which they came to measure for before ordering) went past the door frame and left me unable to close my utility/laundry room door. When I called to ask about coming back to fix it. I was told "maybe a curtain could work instead". I moved on and took the loss. Now they refuse to remove me from their calling list and keep calling with sales calls. When I tell them to stop calling and "fuck off", They call back like 8 year olds playing on the phone in the 80's. This is not a business I can recommend in ANY way. Stay far away unless you don't mind having your home damaged and then being harassed by the people who did it.

Get central heating furnace to start. Choice Warranty sent Bella Family solutions…read more Beware of Elton, He's charming but adept at getting you to over pay for services that are not needed. Choice Warranty sent Bella to fix our heater. Elton claimed he had to do a full maintenance ($400) job on the furnace before he could diagnose and repair the starting issue. The maintenance job lasted 15 minutes and then he spent 2 hours trying to find out why the furnace would not start. He finally left saying that Choice would send a second company to diagnose and fix the problem. Bottom line the second company repeated Elton's diagnostic steps cleaned a vacuum tube and solved our problem.

Excellent experience, work was exactly what was stated, crew was outstanding and clean. Price was…read morevery reasonable especially compared to others. Have suggested them to friends. Great company.

I had my longish driveway added to and redone the Summer of 2017. Chris and his crew did a…read morefantastic job, artfully laying the Belgium block and smoothly alsphalting the driveway. Most importantly, the slopes on the driveway angle away from the house so we don't get ice build up in dangerous places. And he was true to his word when there was some question about the blocks and exact size of the addition, i.e. there were no unexpected surprised in the final invoice. I am happy to highly recommend.

They gave me a quote for a new driveway in 2019, and I had to delay the project 2 years. I called…read morethem up and asked them to requote it and they said they would honor the original. They showed up promptly on time, entire staff was incredibly friendly, and the work was done quickly, but most importantly, really well done.

Craig just finished a terrific job for me. His crew worked tirelessly to stay on schedule and Craig…read morewas there every single day. His foreman spoke English and I never had a problem with communication (something with which I've struggled with other contractors). Craig was thoughtful and creative and offered suggestions that were not just attempts to expand the job, but actually improved on my plans. I would absolutely recommend him. While there may be cheaper contractors out there, his price was within my budget, and compared to the poorly constructed patio he replaced, its obvious that his work was far more comprehensive.

Craig was very detailed oriented and concerned about the details. They did great work repairing a…read moreheavily damaged chimney. Repairing instead of rebuilding also saved a lot of money.

Andrew and his team did a fantastic job for me. They were flexible, had great suggestions when I…read moreneeded them, explained everything as they went and simply did outstanding work. I'll hire Andrew again the next time we need some upgrades or additional work done.

Andrew and his crew responded immediately to my electrical needs following the winter storm damage…read more3/5/18. Extensive damage involving power lines outside and inside. Superb work was done. Excellent products were installed. Would not know the damage had occurred. Ace Electrical is the business to call!

I wish I could comment on the work this company did except that they didn't do any!…read moreThe owner came ( an hr. late for the app't) was nice, seemed knowledgable and seemed eager to do the work. He promised to get back to me within a few days with a proposal in writing,a sample and he's be ready to go .I was thrilled to find someone I had good feelings about. This was over 3 wks ago and I still haven't heard back from him-even after I called him to see what was happening. Given his seeming eagerness to start No matter how many good reviews ,why would you ever start a project with someone who is irresponsible before he even begins . These jobs are stress inducing and expensive enough !

Alex and his team are very professional, neat with an eye for details. They remodeled our kitchen…read moreand our bathroom and painted our whole downstairs and we are pleased with all of their work.