This is the second time I've used Caliber Collision Center. The first time was in California, so…read morewhen I was rear ended and my insurance company listed the Pace location as an approved vendor I immediately chose them. We were extremely happy with the service and repairs that were done on our 4 month old Hyundai Pallisade. I was a little nervous because the paint is a sparkling dark green, but they were able to match it perfectly and our car looks like new again. Caliber also does text updates and kept us informed every step of the way. They finished earlier than expected which was a happy surprise. When we went to go pick it up, they did a walk through of the car and explained everything that was done. I was very impressed with every aspect of the process and would definitely recommend Caliber!

I will never know how their repair service would have been as their receptionist had such a poor…read moreattitude I didn't move forward in the process. Not sure how they thought she was ok to be a front lead? I went to another shop which was much more professional, leading to a very positive experience.

I just had my F-150 did a body work and did a great work. It looks new and I highly recommend this…read moreshop. His quote price is the lowest compared to the other bids and I'm kind of hesitant at first but I'm glad i had him do the job. Thank you very much Tony

They got me in quickly and delivered quickly! Upon pick up I found my car cleaner than it has…read morebeen since buying it!! The guys there are very personable and just seem to be good, honest people! Will definitely refer people to them. And I will definitely use in the future. They beat the others hands down.

These guys are outstanding. They do an amazing job and charge a reasonable price. I took my car…read morehere with a substantial door dent and paint damage, and they were able to repair it quickly and for an absolutely unbeatable price. They even went above and beyond what was asked, repairing even scratches and paint chips I didn't know about at no charge. They are honest, straightforward, and great at what they do.

These guys are phenomenal! One look around the shop with classic cars and hot rods tells you the…read morekind of place that they are, old school old fashioned body shop. Don't take you car to any of the big body shops in town, it will literally be twice as much as they will quote you for stuff thats not damaged. Quality replaced a bedside on my 10 year old truck after a fender bender and color matched it perfectly! And it wasn't an easy color to match, but even looking as closely as you can, you cannot tell. Highly recommend you talk to them for any body work or painting needs!

DO NOT EVER EVER…read moreEVER Let an insurance company take your vehicle to Joe Hudson Collision Center in Milton, FL. My Husband was involved in a head on accident on APRIL 6th, 2023. We waited over a MONTH for an appraisal. With multiple excuses, mostly blaming the insurance company. Called weekly. Given the run around. EVERY. SINGLE. TIME. Told on the phone multiple times by front desk we will have appraisal manager call you today.. Only never to recieve a call and to be given a different excuse when calling back the following week. FINALLY get an appraisal and told parts were ordered with estimated completion date being June 2nd, 2023. We call the week of June 2nd to AGAIN be told a million different excuses and an appraisal manager would call us. Again, never received a call. Each time my Husband would call, he was so polite, so patient. Called weekly every week and told every time, "we're still waiting on parts." Then they had to order a pair of side steps. Then its something with a sensor. The list goes on and on with the excuses from the front desk, all followed with, "I will call you back today with an answer." Never to recieve a call back. This continues for 3 more weeks. My Husband called back YESTERDAY. Asked for an update. The lady tells him, "It looks like parts on back order, but I'm not really sure." Says she'll talk with a manager (WHO WE STILL HAVE YET TO HEAR FROM) and give him a call back that day. Spoiler alert. NO CALL. He calls back today. The front desk decides to now tell him THE TRUCK FRAME IS BENT and they are now waiting on State Farm. This is where I step in. Call State Farm. Raise Hell. State Farm gets Joe Hudson on the phone. The "apparent" Manager, Andrea tells State Farm... She wasn't the original manager handling our truck, she "just" took it over BUT Yes the truck frame is bent. We tried to order one, that one was damaged and now we have another one ordered with no estimated delivery time. She tells her they JUST tore the truck down to the frame and noticed it was bent THIS WEEK. She proceedes to tell me that the truck still has not met the Total Loss Threshold though so the truck isn't totaled. State Farm tells me said information. I again, lose it. Explain the estimated total we were given on MAY 8TH and everything they've since tacked on. Now the TRUCK FRAME, and demand the truck be taken somewhere else because the job CLEARLY wasn't done correcvtly the first time. State Farm procedes to put me back on hold to again call Joe Hudson and find out what exactly the Total Loss Threshold was on the truck... JOE HUDSON HAD MY HUSBAND'S TRUCK THRESHOLD NOW TOTALLING AT 85% (threshold was 75%) BUT STILL PLANNED TO SWEEP IT UNDER THE MAT AND GIVE US THE TRUCK BACK. State Farm proceeds to apologize profusely and is upset this information wasn't disclosed the first time she was on the phone with her. So here we are, 3 months later, now waiting on Joe Hudson to send PIR papers to State Farm so we can get the truck totalled. HOW are we just finding this out? HOW can a company FAIL SO MISERABLY at their job? HOW can a "Manager" not pick up a phone ONCE in an almost 3 month period?! Someone make it make sense? NEVER EVER use JOE HUDSON. Like in a million years. NEVER.

I want to say that Andrea who did the estimate and Kim who works the counter are two of the best…read moreladies you ever want to meet. My car was fixed quickly and even though there was a hiccup with the paint, they quickly got me back in and repaired it at no extra cost. I am currently waiting on a part to be delivered and I am positive I will have no problem getting it. My only suggestion would be to have cleaned the car. There was a lot of dust. The only thing they cleaned was the part they repaired. Even so I am very pleased with the way I was treated and how quickly they got me in.

Pride themselves in taking care of military/veterans. Quoted me $7k to pull a simple dent which…read morewould have totaled my 2010 Honda Crosstour. Their neighbor, Classic Collision, repaired my vehicle properly for $3.4k. Skip this place and go next door to a more reputable repair center. From their techs to their management Classic is your first stop for honest repairs....

Bumped into a car while backing up and made a small dent in my almost new BMW convertible's rear…read morefender. About the size of your fist if you punched the plastic fender. Geico recommended Gross. Selected the Express Service. Informed the estimator that I had previously worked at a body shop. Very affable and said the damage was so minor he would probably send my BMW to the body shop same day. Fast forward 2 weeks. Why is this taking so long. Answer-you selected the Geico Express Service which takes longer. What?? Another week and asked where is my car? Waiting to go into the paint shop; sitting under a tree in a chain link dirt lot; just where anyone would park a convertible. When will it go into paint? Answer-soon. Started calling daily. Reception is now very unfriendly and snippy. It will get done when it is done. Another week and got the car back. Complained about the poor paint match (probably a too thin pearl color coat) and the misaligned bumper. I was stunned when the fellow says our work is guaranteed so you can bring it back anytime and we will fix it. Oh goody, another month hoping the work is done right the second time. Why Gross could not get the job right the first time is a mystery. Our schedule took us out of the United States for a few months so we paid another body shop to fix Gross's shoddy work when we returned.

Great prices and customer service and quality of work! Made my life easier, fast and efficientread more

HORRIBLE "business", they have had my car for over a month, keep telling me a day that i'm supposed…read moreto get my car back and they can't keep their word. my car went in to have the door replaced, they ordered one and had to send it back because they didn't check with the insurance to see if that was the right door they could use. proceeds to get another door have it for a week, and now the paint booth goes down, then the painter gets injured and then the paint booth goes down again. threw all of this they did NOT contact me about what little progress they were getting done. i was told they would call about 3 times a week, monday, wednesday, and friday. NEVER HAPPENED, we always had to call up there or even stop in to see if they were even working on my car. DO NOT recommend

I'm still waiting to get my car back so I will say, that sometimes they don't call back when they…read moresay they will. They are always courteous when I call.

From the first day that I called about my vehicle and spoke to Mike I was pleased. Every time I…read morecalled with a question everyone was friendly and extremely helpful. I was in an accident and the level of patience and care that these guys took with me was amazing . I would definitely used them again.

Did excellent work on my car. Had numerous door dents from over the years, they were able to…read moreremove them all. Cannot tell they were there. Also te painted hood and cleaned interior, car looks great, recommend this shop. They explained all the work that was done.

This shop and the people who work there are amazing! Went there after seeing their reviews and…read moreimmediately knew I would go with them after multiple other estimates. Amazing work! The car looks beautiful after the damage took in a parked accident. At fault parties insurance made everything a huge hassle, but Caleb and Chris are great at what they do and made sure I left with my car fixed and happy! Definitely go here if you need work done on your vehicle, they were so helpful and knowledgeable throughout the whole process! See before and after photos

The detailing was more of a hand wash at detailing prices. Immediately after the detailing, I had…read moreto wash the windows because they were not cleaned. There was a film on the center console and instrument panel. And the protective wax only lasted through one rain. My driver's seat still had the markings from a previous spill, now this is leather, so I cleaned it with a quick wipe from a wet wipe. All in all, I expected more from a detail. ** Not the wrong company. **

From the owner: Best thing is we are also mobile!! Sutton paint correction and coatings offers the highest level…read morepaint correction clearcoat recovery, scratch removal ceramic coating and detailing in the market. high-level results come from premium products we get into places others don’t, and and use specific cleaners per material to ensure the correct clean everytime. google (Sutton paint correction & coatings) I’m new to yelp, but have plenty of photos, videos, reviews, and testimonials on my Google page and website. Look forward to servicing you and thank you in advance for your business.

If I could give them 10 stars, I would!…read more Jason was extremely responsive, fast, and able to help us with a full battery replacement. I didn't even know this service was provided by towing companies. He went above and beyond to work within our tight timeline, researching and stopping by the auto parts store himself to pick up and purchase the exact battery before replacing it for us. He also communicated his progress all along the way. On-time! Fast, communicative, and efficient! This company was also the only one to respond to our crisis on Yelp. And the prices were reasonable. Thank you thank you thank you!

Professional, timely, friendly, equipment in good and clean condition…read more I would recommend Jason / Douglas Towing to anyone in Escambia or Santa Rosa counties.