Another amazing stay!…read more As always, the rooms were fresh and clean. The staff, from the front desk to housekeeping, was always on point. My past three stays have been in the Tuscany Tower, and I highly recommend it. Rooms and bathrooms are larger, the showers are amazing. I believe the rooms were recently renovated. Definitely worth the extra cost!

My husband and I met his friends here Sunday night. We will never go back. We were gambling for 2…read morehours never saw a cocktail waitress. So I went to the bar with my ticket from machines to get us 2 waters. She wanted $7.50 each bottle for an 8 ounce bottle of water! That's highway robbery. The bartender informed very rudely if I wanted a free one I needed to ask a cocktail waitress. Walked back to my husband and finally saw a waitress. When I asked her (she was literally standing right by my husband) she informed me she's not my waitress she would send her over. A half hour went by. Still no one. We said bye to his friends left there and went to Atlantis. Promptly served when we walked in and water - it was free. We won't be back, nor will we recommend the Peppermill to anyone. Poor service Rude employees Lack of supervision Bad customer relations Expensive water (more than gasoline)

This place is so cool and not cool at the same time…read more.. Here's the bad stuff... 1. Super construction going on and the parking lots are a mess, you don't know to go right or left and I got lost finding entrances even after 3 days.really dirty too. 2. The dirt doesn't stop there. Our first room we were given was so smokey I mean burning eyes smokey. There was a box fan sitting outside the room so I think they tried to air it out but it was like someone burned a cigar in there and just closed the door. 3. After going thru a room swap we were given another room. Fine but there was a dirty rag left in the bathroom counter with hairs all over it. Not a huge deal but still, come on right? 4. The late check out. Went to the front desk night before to make sure late check out was ok since we were at an event that morning. No problem they said you got until 4 with an additional fee. Great right? Nope since our room was a room that was attached to a suite they needed us out before that. Just come on again! 5. The service is just rude everywhere. I mean everyone you encounter! The Rim restaurant guy host in a suit..., I'm convinced was high as a kite. Don't believe me, go there and talk to him, holy! The security desk, rude and unhelpful. Anyone you call on the phone from the room, rude. I'm not expecting Disney customer service, but come on man! Someone teach these guys some customer service skills. So the good.... The resort is really cool. Bowling video games, nice casino, everything to spend a fun weekend. We may even come back just to do the pool and stuff to do there. To wrap it up... Lower your expectations. Your not going to get the cleanest room. Most certainly you will be treated rudely. It's a place that could be so epic but falls short due to just taking short cuts in the customer service, organization and just plain care about your whole experience factor. P.S. you will receive at least 5 text messages telling you about how great their spa is.

Playing Dragon Link the other day here and got a fire orb hold n spin bonus, it was $8?!?! Never…read moreknew a fire orb hold n spin bonus could be so low, must be a record. Then doing $1.25 bets on 5c denom got a fire orb hold n spin bonus and only got $17, Thats unusually low for that bet and possibly another record low, thats what you should be getting doing $0.25 or penny bets. They need to re program or re tune the machines or something. Rigged

Atlantis is usually my top choice for restaurants, rooms, and gaming. However, because of their…read moreexcellent service and popularity, it can be difficult to get last-minute reservations -- so definitely plan ahead if you have the opportunity. We ordered late-night room service and Juan was very pleasant and personable. The food was pretty good, especially for the time of morning. The newly upgraded rooms are also very nice and made the stay even better. Highly recommend staying here if you're visiting the area!

I will say that the spa and all the treatment rooms are absolutely beautiful and have a great…read moreambience. The only downfall would be just how small it was. Based of the pictures I had seen while doing my research I was shocked to see how small the steam showers, the hot tubs and shared areas were. My Bestie and I went for my birthday which was on a Thursday, while we were waiting for our massage we tried to wait in the waiting area except there was no place to sit or stand. My favorite parts were the massage and the hot tubs were beautiful, it's like you're floating in the sky surrounded by greenery with a full view of the sky through the glass top!! Also, you get a local's discount Monday - Thursday as a local for all services (I'm pretty sure all)

Dance show was precisely sick with a bunch of gay dudes and…read moresultry lesbians. Electronic dance pop hip hop music was live and they were performing ultra provacative. Totally worth watching and definitely visiting again eventually!

I made a reservation at El Dorado in Reno back in June 2025 for a three-night stay…read more(Tuesday-Thursday, checking out Friday) in April 2026. After nearly 10 months of planning, I expected the basics to be handled correctly. When we checked in, we were given a double room instead of the King room we reserved. I went back to the front desk and was told that because they were oversold for Thursday night, there was no way to move us into a King room at all during our stay. That explanation didn't make much sense--they confirmed they had King rooms available Tuesday and Wednesday, but because of the Thursday overbooking, they couldn't honor the reservation for any of the nights. So even though I booked months in advance and had already arrived, I was effectively bumped in favor of guests who hadn't even checked in yet. To make matters worse, only 2 out of 5 elevators were working the entire stay, which led to long waits (up to 20 minutes to get down in the morning) and added frustration. After the fact, I looked through other reviews and saw that this seems to be an ongoing issue, not a one-off situation. Between the reservation not being honored and the operational problems, it was a pretty disappointing experience overall. Skip this place.

We stayed at Silver Legacy. It's part of "The Row" which also includes Circus Circus and Eldorado…read more All part of Caesars properties. No need to worry about the weather because you do not need to step foot outside at all because all 3 casinos connect from inside. It merges on the "bridge" and you can go in either direction. I really liked this location, it may even be better than Vegas! We got free tickets to Laugh Factory. The room we stayed in was very standard and clean. It has a mini fridge. Free parking. Walking distance to the bowling arena.

Very pleased with our most recent concert and casino experience at Silver Legacy. When my son in a…read morewheelchair and I have a good experience with ticket purchase and access, couple that with a fortunate gambling experience, then we have a recipe for success. Older casino, but clean. Friendly, helpful staff

Wow, what a gem! This place reminded me of the early 90's…read more. I felt younger visiting this place! The ceilings are lower and the place is huge . The staff was amazing.everyone knew me by first name. We stopped in Virginia City which was ok and Reno was packed!

The room itself was about what I expected, so I don't have major complaints there. My issue is with…read morethe valet service. In the morning, we waited over 30 minutes while valet staff searched for another guest's lost key. Later that same evening, we ended up experiencing the exact same thing ourselves. The valet staff lost our key and it took over 20 minutes for them to locate it. They did not think to hire more staff for the busy Memorial Day weekend and the basketball/volleyball/adult softball tournaments that were going on in the area. The night before we had to leave our car halfway in the street because valet was so backed up. The guest service manager told us to leave it half away in the street. The next day the same manager blamed the desk agent for losing our key when they did the same thing in the morning when she wasn't there. Unfortunately, this caused us to be late to a magic show we were attending at Grand Sierra Resort. I understand mistakes can happen, but seeing the same issue happen multiple times in one day shows a serious lack of organization and professionalism. Valet should make the experience smoother, not create unnecessary stress and delays.

Had dinner with a colleague and my food (a salad) took an hour. My colleague had eaten and was…read moretwiddling his thumbs. I ordered a grilled chicken cobb salad. when it did arrive, the waitress, Portia, literally dropped it and ran I had to get up to catch her. So, my salad had no grilled chicken. it had been replaced by a couple slices of processed sandwich meat. And I waited an hour. The response: "guess they were out of chicken." I reached out but management had nothing to say. Tried to speak with HR, and they were pathetically unprofessional. Do yourself a favor and avoid this burning dumpster fire. Also to anyone reading this from CalNeva: Enjoy seeing this review on every available platform. You deserve it.

One of the last remaining original Reno Casinos…read more Quality/Quantity - Small local casino. Two buildings...? And two floors. The bathrooms are on the second floor. One small diner, that I noticed; see pictures. Burgers, hot dogs and fries... Other restaurants that we did not visit are: Knockout Grille, Steak & Pasta House, and Top Deck Restaurant. Atmosphere - We came to the Western Lights Event (5 stars and I added the "business" page to Yelp, but Jim W beat me to the first review). Parked in the city parking garage which was free for the event, see pictures. Plus this casino has an entrance from the garage. So why not check out...? Normally free 2 hours parking with a casino validation. There is a small arcade for kids also, but we did not see any kids. Well if kids do come here, I am sure they are all outside at the cool Western Lights Event. "Lincoln Alley" separates their two buildings. I would utilize that space better, it could make a good indoor/outdoor space?!?! Especially for an event like today. Saw some signs for senior discounts, see picture. Beautiful views of the Western Lights Event from the parking garage, see picture. Cut and pasted: "36,454-square-foot (3,386.7 m2) casino has 849 slot machines, 41 table games, 3 poker tables and a race and sports book." Service - Self service. FYI - Your website on Yelp is NOT secure. DO NOT click the link! Price - Free for us today. Owner Comment - Congrats on your success since 1962. 1977 - Nevadan Tower. 1987 - Virginian Tower. 1996 - Stadium Parking Garage.

Glad they brought the awful awful back to Reno! I used to drive up from San Jose for the weekend…read moreand the awful burger was a must. When I heard they were back at Baldini's I had to get it! The service was great but took awhile to get the burger. I like how they stack the box and give an extra box of fries. I'll definitely be back

I am from out of town, but for many years when I am in town, which is quite often I always go to…read moreBALDINI's for breakfast and sometimes lunch or dinner. One positive thing I want to say about the cafe restaurant, the workers every one of them are giving 150% working hard.My compliments to them. One thing that I've noticed and it's very negative is that the prices have jumped up, which has happened in a lot of places, but this is a little extreme. For example, they had a senior menu. They cut out approximately 1/2 of their senior menu, which is ridiculous. A lot of the locals come there and many are seniors the options on the menu amount to almost nothing for seniors now.. BRILLIANT SND THOUGHTFUL! Example on the regular breakfast menu they HAD a chicken fried steak it was a big chicken fried steak like all the other breakfast restaurants in the area now when you order that you get a small chicken fried steak, which was originally from the seniors menu a very downsized small chicken fried steak. Once again that chicken fried steak is not available on the senior menu instead they're using that small chicken fried steak for the regular menu. You're paying almost double and getting 1/2 of the value. CHEAP!! Also, throughout the casino, it always reeks of cigarettes smoke at one point I thought it was a very nice casino. Now I think it's rundown. Nobody really cares about anything. They're very few employees working the floor. The escalators going upstairs are always broken my opinion of the nice casino is now that it's turned into a dump!

You have an outstanding Employee that I have noticed over the past…read morefew years. Suzy is a drink server and bartender, often working both positions simultaneously. The only time she stands still is when she mixes drinks that she delivers on the floor. She covers a wide area and rushes back to refill Patrons at the bar and just does more work than Anyone else employed there. And that is obvious! Her personality is special!---"Personality Plus"!! Suzy deserves a promotion and certainly a pay raise at best! Please show this to Jeff Jacob's. Ted Kuhn, Reno,NV

I've been a regular at Gold Dust West for a long time, and the staff is the main reason I keep…read morecoming back. They work hard and treat customers well. Lately, though, management has been making choices that don't seem to support the team. No barbacks means the bartenders are stretched thin. And on Sunday, I watched a supervisor give a bartender a write‑up in front of a full bar, joking about "love notes" while doing it. It was unprofessional and uncomfortable to witness. I must add I have been an HR manager over 20 years here in Reno. I hope management takes this seriously, because the employees deserve respect and privacy, and customers notice when leadership falls short.

I can't speak to the rooms on the lower price range, but what I got, was absolutely amazing…read more I was here on Cinco de Mayo, but because it was a Tuesday, the rates were very reasonable. I have "status", so I was offered an upgrade to a spa suite, for a very reasonable price. The price range, of course depends on what day of the week it is, as well if there are any events going on, but even at full price, that spa suite is well worth the splurge. I was checked in by Claudia, and she was very friendly and helpful. My room was in the tower that is connected to the main casino. I was on the fifth floor. The view during the daytime wasn't much, but at night time and sunrise, it was very pretty. I walked into the room, and I couldn't believe it! I had actually gotten a two room suite it was a beautiful suite. The living room had 2 very comfortable couches. One of them had a hide-a- bed in it, or you could just sleep across the couch. it had a mini bar that had a Keurig on it, there were two TVs, with a good picture and lots of channels, as well as the movies for rent, one in the living room and one in the bedroom, and there were also two bathrooms. The bathroom attached to the living room does not have a tub or shower. There was also a huge closet. There was a fridge, but no microwave. The bed was a bit firm for my personal taste, but I still got an OK nights sleep. I do realize that everybody's taste is different. I had to laugh when I saw the Jacuzzi tub. It was heart shaped. That tells me that this "spa suite" doubles as the honeymoon/romantic getaway suite. The Jacuzzi tub was amazing! It filled up quick, and it was so absolutely relaxing. My body was just melting away. I sat in that thing for almost a half hour, and when I got out, I went to sleep very quick. My only regret, is that I didn't have a special someone to share it with. (for those of you who have met me, I apologize for putting that image into your brain. Please, I beg of you, let it go... LET IT GO...... :) Circus Circus is a nice property, like the El Dorado and Silver Legacy, it is a Caesars property. The casino is nice, they have a midway with lots of fun games for the kids, and also live circus acts. There is plenty to do. You can walk between all three properties without ever going outside, and there is plenty of gaming, bars with different themes, and lots of restaurants throughout all three properties ...The food court is just OK. I didn't care for the habit burger place, but I thought that the pizza place was amazing. (see separate reviews.) Just a great stay. Thanks!

After our stay, my overall opinion on the casino really didn't change…read more As far as actually navigating the casino, it didn't improve from my initial experience. The elevators are still tucked away and very hidden and every single pair of escalators we found had one side broken so you had to just wander around until you found an elevator or a working escalator. There were also random 1 way escalators scattered about which was off The actual elevators in the main lobby were a nightmare. No matter if there were a lot of people or nobody, they would take forever to come down (and I believe one was broken). There was a time in particular there were 20-30 people all waiting around for the elevator. I asked an employee where the stairs were (since I was on the second floor). It took two employees to even figure out if there were stairs, and then I had to wait around for security (who never came) in order to go up them. The room, while decently clean and modern, was missing hand soap, and the AC rattled extremely loud when the compressor would turn on. I finally figured out I could jam a pillow in between the bed and AC to keep it quiet. Throughout the stay, the front desk people were very unhelpful, either not knowing anything, or just saying "yeah I can't help, go ask the bell hop". The only saving grace was the midway, which while expensive, was a nice little break for people like us with little kids.