My sister was in a tough spot and needed to move out of her house and sell it. Years and years of…read moreaccumulated "stuff" was all over the house, in a 5ft height basement, a storage shed, and a two-car garage. Then there was her antique furniture that had great sentimental value. She was very emotional and was completely overwhelmed. I checked Yelp for a Moving company in Syracuse and ran across First Class Moving and Removal, as we not only needed her belongings moved to a storage unit, but needed all the junk-type stuff taken to the dump. I saw a picture of Shaun and his crew next to a meticulously blanket-covered and wrapped piece of furniture and immediately felt this was a company that truly CARED about people's things and was willing to demonstrate that instead of just making idle boasts. I spoke with Shaun on the phone (I was orchestrating this whole thing from California) and found him to be professional, courteous, and understanding of the need for a kind and helpful approach to this very emotionally charged situation. My sister is elderly and since I couldn't be there in person to oversee the packing and move, I had to rely on trusting my gut from not much more than a few phone calls and texts to get this started. Long story short, Shaun and his crewmember did a FANTASTIC job on all levels. The furniture was completely blanketed and wrapped, the items that were not quite packed were taken care of, and ALL the junk went quickly to the dump. They took pics of the whole process, the packed truck, and the filled storage unit, keeping me updated all along the way. My sister felt safe, supported, and acknowledged. The price was exceptional for what they had to do. They moved quickly to keep the time down and didn't even take a break until it was all done. THIS IS AN EXCEPTIONAL YOUND BUSINESS and I would recommend them to anyone. This level of professionalism, integrity, and above all, caring is beyond rare. This young man and his company will go far. I can't recommend them enough.

At first I thought they were great however, after completion I discovered an antigue table of…read more mine was broken and quite frankly I do not think it can be repaired. A number of items are missing. and instead of placing the items in the rooms they were designated for the dumped them all in the living room, now I have very big boxes to figure out how to get them where they should be. When I contacted the company to advise them I was accused of extortion. They hung up on me and blocked my number. My advise is do not hire them.

I hired A1 for a whole house move to two different locations and they did an outstanding job…read more Edwin was incredibly responsive, the moving guys were excellent and very professional (thank you Leo, Ben, and Samir!), and the amount I was charged was worth every penny. I can't say enough about A1. I would hire them again and definitely recommend to anyone who needs movers.

We called A1 as a last minute request when our initial movers bailed on us. We drove in with a…read moreUhaul and needed immediate unload assistance. They were responsive, professional, and competitively priced. I was so pleased with my experience and will absolutely call them first with any future moving needs.

Truly wonderful people. Fast and efficient and a gentle kindness that is welcome in the midst of…read morethe stress of moving... not to mention the world that we're living in now. I highly recommend

This was categorically the worst moving experience in my lifetime. Here is a documentation of an…read moreextremely stressful nearly 18 hour nightmare moving my daughter. I will be filing with the better business bureau and have documentation of all communications and photographs of damage. This document summarizes the significant problems I experienced with the moving company during my move from Syracuse, New York, to my new apartment approximately four hours away. The issues included substantial delays, inadequate planning and truck capacity, mishandling of my belongings, damage to multiple pieces of furniture, failure to properly protect my property, leaving belongings unsecured and unattended, and failure to provide the services that had been discussed. 1. Significant Delay in Arrival and Poor Communication The movers were originally scheduled to arrive at 10:00 a.m.At approximately 7:00 a.m. on the morning of the move, I was notified that they would instead arrive at approximately 11:00 a.m.I was subsequently told that the movers would "be there shortly." However, I received no further update regarding their arrival. After approximately another hour had passed, I had to reach out myself for an updated arrival time.The movers ultimately did not arrive until after 1:00 p.m., more than three hours after the originally scheduled arrival time. 2. Inadequate Truck Size Despite Advance Assessment Prior to the move, the owner specifically requested multiple videos of my apartment and belongings in order to determine the appropriate truck size necessary for the move. I provided the requested information so the company could accurately assess the amount of property being transported.Despite this advance assessment, after approximately half of my belongings had been loaded, the movers informed me that all of my belongings would not fit in the truck.I was also concerned by the manner in which the truck was loaded. The movers initially loaded numerous smaller boxes rather than first positioning the larger furniture pieces. Items then appeared to be packed into the remaining space in a disorganized and careless manner.The movers subsequently asked whether I could transport some of my belongings in my personal vehicle.One of the reasons I specifically hired professional movers was so that my vehicle would remain available to safely and comfortably transport my two dogs during the approximately four-hour drive. I explained this to the movers. Although I agreed to attempt to fit some additional belongings in my vehicle, I made clear that I needed sufficient space to safely transport my dogs. 3. Belongings Left Unattended on a Busy Public Road During the move, my belongings were left unattended outside on a busy road in downtown Syracuse near a bus stop.This was particularly concerning because I had specifically expressed that I was worried someone could steal my belongings. I asked the movers whether I should personally remain outside with the items to ensure they were secure.I was told that this was unnecessary and that everything would be fine.Despite my explicitly stated concern, my belongings were still left unattended in a busy public area. 4. Obstruction of Common Areas in My Apartment Building The movers moved a large amount of my property into the lobby immediately outside of the elevators before loading it onto the truck.The belongings were positioned in a manner that blocked the pathway between the elevators and building doors.Multiple residents had to approach the movers and ask them to move items so that residents could safely walk between the elevators and exits. 5. Significant Damage to Leather Couch I personally witnessed the movers dragging my leather couch across the floor and across the grated vestibule/threshold of the elevator.This resulted in visible damage to the leather in multiple locations.The couch was also improperly positioned inside the moving truck. Rather than being appropriately supported, it was placed in a position that caused its shape to become distorted during transportation.As a result, the couch is now damaged and no longer sits flat on the floor as it did before the move. 6. Shattered Lamp and Glass Left Behind: One of my lamps was shattered during the move.This was the only damaged item that the movers voluntarily brought to my attention, apparently because the damage was immediately obvious due to shattered glass being present.Despite breaking the lamp, the movers left the shattered glass throughout the lobby of my original apartment building rather than safely cleaning it up.They also left the remaining base of the broken lamp behind in the lobby when they departed.This created both a property issue and a potential safety hazard for residents and building staff. 7. Damage to Brand-New Nightstand During the move, I heard the movers drop an item. I later discovered that the item was my brand-new nightstand.The movers did not inform me that they had dropped or damaged it. After inspecting

Nate and team helped my homeownership dream come true a couple weeks ago when they relocated my…read morelittle family from an apartment to our new house. The crew was personable and clearly had work ethic and rapport with one another. After a truck trouble delay (not their fault) the 4 guys got right to work with Nate directing the furniture/box Tetris. They respected my belongings (wrapping delicate pieces and watching tight spots) and didn't complain about the stairs or heavy-ass Peloton bike. Loading up always takes longer but the team powered through and emptied the truck quickly at our destination. They even took a moment to celebrate my awesome new basement. Nate quoted me on the high end and came in under budget (which I appreciate much more than the reverse situation!). Have already recommended Mountain Movers to my network.

We will definitely call Nate again! He and Jeremy showed up quickly when we needed them, were…read morecheerful and supremely competent, and made short work of moving our very heavy thing up some crazy stairs. Definitely, they saved our backs and were professional in every way.

Quick response, flexible, prompt. Very friendly and thorough. Did a great job on the move-out…read moreclean. Highly recommend them.

From the owner: Compassionate Cleanout Services, LLCread more

I moved my furniture from a storage facility. U-Pack/ABF coordinated perfectly with me…read more They sent me information on when the trailer would be delivered and when it was they held the trailer till I could arrange my movers to unload. In this day and age it was a pleasure to do business with U-Pack/ABF

I moved from Upstate NY to Illinois in the middle of the global pandemic. The service with U-Pack…read morewas amazing. I had a narrow driveway in New York, but they use a forklift to bring the cubes in so it fit the narrow space. I also wasn't sure of my delivery date so they had an option to hold my relocubes in storage that worked perfectly for me. I would absolutely recommend this company to anyone going through a long-distance move. Almost everything in my one bedroom apartment fit into one cube, but I ended up using a cube and a quarter due to some larger furniture items.

Moving from one state to another is always very difficult - you never know how to find the best of…read morethe best where you're headed. I lucked out with Reliable Movers - not only were they responsive and willing to book me from out of state for a move-in to a place with multiple sets of stairs, when they arrived they were helpful, friendly, and even prevented some damage that would have been done because of the way my outgoing movers packed my truck. They took great care with all of my items, got everything to exactly where I asked it to be placed even though I was stuck outside with the truck providing information, and got it all done in record time. The crew that showed up on move-in day were about twenty minutes early, after checking in with me via phone and text. Everyone was helpful and courteous. This was an excellent moving experience and I will be hanging on to Reliable's contact information for my eventual move to another location. The price for unloading into my new home was great, especially given the stairs involved. No one likes to make furniture go up narrow stairs - Reliable's crew made it happen quickly with a clearly practiced pace.

They were over two hours late. They only had to move about 10 item. Everything they moved got…read moreknicks and scratches. After all that they charged $350.00. I am not a fake reviewer. How dare you as an owner try to stop a real review. It was four items not two. If you give a review she doesn't like she will discredit you and drive you nuts. She didn't give me a credit the mover did because I complained about the price being so high for 20 minutes worth of work On top of being late.