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    J McLaughlin

    5.0 (2 reviews)

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    The Lake Forest Shop - I was initially worried that my bustle might break when my husband carried me but it stayed intact!

    The Lake Forest Shop

    (10 reviews)

    $$$$

    I ordered a dress for my son's wedding 3 1/2 months before the wedding; 3 1/2 days before the event…read moreI still did not have a dress that fit me properly. The date the dress was promised by salesgirl Dawn came and went without hearing from the shop. I called and was told the dress would be here the next week. I had to call again the next week and the dress still wasn't in. I expressed concern that it was getting very close to the wedding and was told not to worry. The dress finally came in the next week in the wrong color and the wrong size. The staff talked to the manufacturer and told me the right dress would be in the next week. I was given a FedEx tracking number and when I used it got a message that there was no such number. Called the store and oops, sorry, they meant DHL. Dress finally came in in the right color but two sizes too big. Alterations were begun, 10 days before the wedding. I went for a fitting and found a bill attached to the dress for more than $300 in alteration charges. The shop owner, Ellen Stirling, told me she would give me 20% off of alterations because of all the aggravation I had been caused. I told her that was not acceptable because if the dress had come in in the right size I would not need all that work. She refused to take off the charges saying even if it was the right size it would need "tweaking." Went back for second round of alterations and hem and the dress finally looked good. Went back again to pick it up after the hem was done, tried it on and the bodice, which had been fine the fitting before, was puckered. The seamstress made three more attempts to fix it and still couldn't get it right. I finally had no choice but to take it as it was as the wedding was in 3 1/2 days. Dawn blew incredible smoke at me telling me it looked perfect, awesome, etc. as if I wouldn't notice the flaws if she kept throwing around insincere compliments. This dress was very expensive and I certainly expected better service than what I got. No one kept track of the original order, the staff did not realize the wrong color had come in, the owner never apologized and did not come to my final fitting to see how it turned out even while knowing how upset I was. I would never shop there again.

    The Lake Forest Shop, "The Shop", has new ownership, and Lauren and Tracy are amazing. The dress…read morefitters and alteration ladies are top notch! Everything is professional and welcoming. My daughter and I have such fun finding ALL the needs we are looking for our upcoming events. They can cater to anything from casual to as elegant as you could want or need! They will customize, and can serve all ages from mature teens to any age beyond. This place is the new, newest, HOMERUN on the North Shore! Easy to find in the Market Square in Lake Forest.

    J McLaughlin - fashion - Updated May 2026

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