Loved this shop! Lots of great trinkets and gifts. Kristine was so nice and accommodating. I needed a Christmas ornament and she offered to write a sweet message for a wedding couple I was gifting it to, since she hand-paints items herself. read more

I placed an online order on May 23. I had emailed previously to see if they had the pendant. I received no reply. I went ahead and ordered because I felt secure using PayPal. I emailed again and didn't hear anything for two days. I got nervous when I did a Google Street View search and did not see an actual building. At this point, I got nervous. I sent a message through Facebook to the shop and contacted PayPal to dispute the charge fearing it might not be a legitimate business. It was then I heard from the seller who said they would look for the item. I was also told they had many other items. I looked online but only saw a couple. They said they would send a video the next day of what they had. I was told this twice but never received it. Finally, I requested that they issue a refund. Instead of canceling the payment on PayPal or working through the dispute center they issued a separate credit for $5.60 less that the amount I was charged. I was told something about PayPal only paying them a certain amount and they didn't know what I was charged. This made no sense as I had an invoice from them showing shipping and the item's pice. I was told they'd issue $2.00 for the difference . At this point out of sheer frustration I simply chose to deal with PayPal. Today, June 15, PayPal finally gave me the $5.60 difference. I'm sure shopping in the shop is a sweet experience but this has put a bitter taste in my mouth for shopping online Boutiques. Unfortunately, the lack of response to emails, delays in looking for the item, promises to send video of other items, and excuses about the refund was unacceptable. read more

This review is months overdue but because we enjoyed our visit to this shop, I want to make sure others know about it too. It was a sunny Sunday in Spring and we were walking around downtown Libertyville. The interesting, eclectic window display caught our eye and we went in. What?!?! (We are not folks who enjoy wandering in and out of little knick knack/tchotchke shops; We are more window shoppers who keep moving along at a good clip outside the shops.) There was an interesting selection of gifts, cards, home decor, wine related quote wall plaques and wedding/special occasion invitation sample books. We had been looking for a "corksickle" device to put in bottles of white wine to help keep the wine chilled. Low and behold they had the exact brand (Host) that we were looking for and at a bargain price. We bought that and some funny birthday cards. Our purchase was wrapped up in tissue paper and put in a fancy little gift bag as though it was fine crystal. The owner assisted us and was charming but not intrusive. As it turned out, she let us browse around even though they were technically closed. The owner and manager came in just to help a bride pick out her invitations during off hours because that was more convenient for the bride. I hope this shop succeeds! Stop by and take a peek inside. You may find your equivalent to our "corksickle"! read more

How Impressive - Indeed! Check them out! - Personal Shopping Near Me - Libertyville, Illinois

How Impressive not only has a wide variety of stationary and other gifts, their service is truly outstanding. Kristine, the owner, went over and above to assist me with last minute gifts for 9 teachers. After ordering them from her supplier, she kept track of the shipping over the weekend, beautifully wrapped them individually AND met me at her store before hours so I could pick them up to deliver on time. She was unbelievably responsive to emails and calls. Her shop is amazing as is her service!! Parties, invitations, they have it all. read more

How Impressive - Personal Shopping Near Me - Libertyville, Illinois

Super nice owner who will help you find whatever you need. I came in looking for some cards to send to family members and she was very quick to point out some good choices for me (I was looking for funny cards and she immediately had a suggestion to offer). Great local business to support for all your card needs! read more

Super cute place located in downtown Libertyville! Great for finding any type of gift or custom stationary. I got a yeti tumbler with a monogram and a customized notepad. I couldn't be happier with it! The employees are always helpful and nice. If you are in need of any type of personalized gift this is the place to go! read more

I cannot even begin to tell you how incredible Kristine was in making our daughter's wedding announcement. Her expertise made the announcement look unbelievably gorgeous and it was a pleasure to work with someone who was enthralled with beautiful paper and printing. I will definitely be back...whether to buy more items or just to say hi to my new friend there! read more

I love this store! You can always find unique items to give as gifts or for yourself. Each time you visit the store it is decorated (to perfection) with something new and fun. I recommend this store to anyone looking for invitations, too. The store owner is knowledgeable and will find the perfect invite for any occasion within your price budget! read more

Love the shop, Kristine, and purchased a necklace that is interchangeable that I wear all the time and love. This shop is a pure "gem"! read more

Kristine, the owner, is amazing! She is extremely helpful, friendly and knowledgeable about her products. We visited her store today and she went out of her way to greet us and make product/gift selections. read more

How Impressive! was our vendor for wedding save-the-dates, invitations, and thank you cards. This is a small, woman- owned business that will help you create custom-designed stationery for ANY event. And yes, the name is very apt - their products look very impressive. Pros: * Support a small, privately owned, woman-owned business * Work with a "real person" instead of a website * Great for someone who has an idea of the look / feel they want, but isn't an artist. Browse through many physical binders - touch and feel paper, compare fonts and colors, and choose between layouts and shapes. Find the one that you feel best about. * The staff at How Impressive provides ample artistic advice and ideas, but isn't pushy. The final design is up to you. * Staff is up-front about the price and will itemize each aspect of your order. This is helpful if you are on a budget. * Owner and staff are good communicators via phone and email. They will promptly answer questions, follow up with proofs, and call you when your order arrives. * Owner and staff take pride in what they do and truly want to make sure that their customers are happy with the finished product. If you're not happy, they're not happy. * Because the owner and her #1 manager are both women, they won't write you off as an overly-fussy bride or rush you into making decisions. They understand that your wedding is a big deal. * Since they have created stationery for so many weddings, they are also able to make recommendations for your order quantities. (i.e. How many ceremony programs should I print if I invited 125 people?) Cons: * The "proofs" are pdfs emailed to you, but are in black and white. So you won't be able to see the colors until the final product comes in. * Items are not created / printed on site, so there is a delay of a few days between ordering and receiving, and you will have to pay shipping charges. * In my experience, How Impressive was not affordable for wedding place cards ($1 each?!), menus, or ceremony programs. * This is a business that is well placed in the upper-middle class community of Libertyville. If you are on a shoestring budget, this is not the business for you. You'll love the products, only to have your heart broken when you figure out that you can't afford them. read more

How Impressive did the napkins and programs for my wedding recently. Christine, the owner, was very nice and very prompt with our requests. The napkins and programs turned out so beautifully. My family and I will definitely be using How Impressive in the future! read more