Facility is very clean with high quantity equipment and fair pricing. The staff are incredibly…read morefriendly and helpful.

Needed a drop off laundry (wash and fold) with a quick turn around on a Friday. I called around 20…read morespots in the Birmingham area and all noted they couldn't get it done and back to me before Monday. I called Soap Box and spoke to Tilly, who said they could turn it around in a few hours. She wasn't joking. She called me two hours later and said it was ready! The laundry was spotless and folded nicely at a fair price. Go here and see Tilly. She'll take care of you!

I wear dress shirts daily, and all of them are dry cleaned. We used this business's pickup and…read moredelivery service for at least eight years. There were a few issues over time -- a stain here or there that appeared during cleaning -- but never enough to make us switch. That changed a few weeks ago. Our normal delivery arrived: roughly 15 dress shirts, a few pairs of slacks, several blazers. Every single item REEKED of cigarettes and cheap air freshener. Not realizing the extent of it, I hung most of the order in my closet. Mistake. The entire walk-in was contaminated. I cannot overstate how bad this smell was -- imagine a motel room on Breaking Bad. With the closet door closed, we could still smell it throughout the first floor of our home. We ended up relaundering every piece of clothing they had "cleaned," then laundering the rest of the closet's contents on top of that. I scrubbed every hard surface with diluted distilled vinegar. I bought an $800 air purifier and ran it in the closet for several days to finally pull the smell out. When my bride brought the problem to management, she was met with a shrug and an offer to relaunder the original clothing. No reimbursement. No offer to address the rest of the damage. Nothing. We didn't press it. We moved to Mark's for twice-weekly pickup and delivery and haven't looked back. Steer clear of this business. Zero stars. Would not recommend.

One day turn around for my table cloth. They gave me a discount for it not being perfect! Staff…read morewere very nice. Quick service with a text that notified you when items are ready. Store was clean and smelt nice. Great location. Will be back for sure.

I went here for the first time day! Customer service was great and everything was explained so well…read moreto me! We will definitely be

I needed a last minute alteration on a bridesmaids gown for an upcoming wedding weekend and my…read moreusual place was booked up. 5 Star Cleaners was able to take my request and get the job done quickly! The staff was friendly, responsive and very helpful. The quality of the alteration was great. Very pleased with the service here and will definitely use them again moving forward.

Lost my very expensive shirts. Do not offer to…read morecompensate\nDid not even seem to be bothered by it.

My curtain was a year old. It was in perfect condition except for the stain. The curtain did have a…read morestain. It was urine from a family members dog make dog! I asked it it could be removed and the girl at the counter told me it could. I trusted her. Using ammonia or fading of curtain was never discussed. I would not have left this curtain panel to bring home damaged. Also, this business is not BBB accredited! I wonder why.

We've been using Mark's Cleaners for the past two years and highly recommend them. They do an…read moreexcellent job and are very reliable. Their prices are slightly higher than other cleaners, but the door to door service is worth it. They are in our area two days a week--so it is super convenient as well. It's like magic: we leave a bag of dirty clothing on the front porch one day, and a few days later it reappears on the porch, freshly cleaned and starched and on hangers! As an added bonus, the driver is always careful to put the clothes on the back porch if it looks like it might rain.

Avoid them if you expect timely and honest communications about issues when dry cleaning is not…read moreready when promise! Do not expect forthcoming information as to when clothing will be ready --plan well ahead or better yet consider multiple other cleaners in the area. PS barely dodged a clothing catastrophe for my daughter's big day! (Wedding)

I had a great experience at Champion yesterday! Location was easy to find. They have a drive thru…read morewhich is always a plus. They pickup and deliver too! I dropped my son's suit and shirt off around 9 in the morning. I got a text before 2 that it was ready! Sweet! They did a great job. They have a sign posted that if you don't have a job and need an outfit cleaned for an interview, they will do it for free! How nice is that??

I took my mothers' 70 year old satin wedding dress to Champion to be restored and preserved. It…read morehad several stains and yellowing where we took off the beading to change the neckline and added lace. When I took it there, the owner said he didn't know if it could be cleaned thoroughly, because the lace is 10 years old and the dress is 70. I just picked it up today, and it looks like a brand new dress! This is a great business model! Underpromise/overdeliver. I was told it could cost up to $650, which I was willing to pay. I had had the dress preserved after my wedding 43 years ago for $200. It came in at $500.

I would not recommend. Cleaner did not complete the job that was stated. I asked for a deep clean…read moreand asked her specifically what that entailed. She said "Yes a standard clean is a good wipe down and sanitize the house A deep clean is more intensive It covers the baseboards blinds high and low areas appliances inside and out etc" She only swiped across the center section of blinds, did not clean any baseboards, did not wipe down faucets, did not wipe down countertops, no "high areas and low areas" were touched. She left smear marks on the appliances as well as the windows were she had swiped across the center of the blinds. This is only a sampling of her work. When I asked for an invoice I was told she couldn't provide one. I let her know I needed an invoice to pay from and she left my property. I received one several hours later through email that said to remit payment to 5 Starr Cleaning Service LLC 516 27th ave NW Centerpoint, AL 35215 When I let her know the check was in the mail as specified on her invoice she told me that I was scamming her because she couldn't take checks under that name. I simply followed the directions on her invoice. I then had to hire another company to clean up what she didn't clean

I have been using 5 Starr cleaning service biweekly for about three months now and I absolutely…read morelove using this company. She is very detailed. She gets the job done in a timely manner and the prices are very reasonable 10 out of I do recommend