I haven't visited in a few months but this Saks has a great perfume selection with remarkable…read moreservice. The handbag selection was a little disappointing because I expected more designer bags. The shoe section is nice enough. Sadly, however, the mall where this Saks is located has many vacant stores. And many on the top floor are Mom and Pop-type stores. Kind of feels like a deserted mall in parts.

Review: A Gem at Saks Fifth Avenue Raleigh I recently had…read morethe most wonderful experience at the Saks Fifth Avenue in Raleigh, and I couldn't leave without sharing how incredible the service was. From the moment I walked in, the atmosphere was welcoming, but the highlight of my visit was easily the Creed counter. The sales associate was beyond friendly--truly professional, knowledgeable, and patient as I explored different scents. They went above and beyond to make the experience feel personalized and special. I walked away with some fantastic goodies and samples that made the visit feel like a true luxury treat. If you appreciate top-tier customer service and an inviting shopping environment, I highly recommend stopping by this location. A Note of Sincere Condolences It is with a heavy heart that I share my condolences regarding the news of this location's future closing. Saks Fifth Avenue has been a pillar of luxury and exceptional service in the Raleigh community for years. Losing such a sophisticated shopping destination--and the talented, friendly staff who make it so special--is a significant loss for the area. Thank you to the entire team for the years of elegance and excellence you've brought to our city. You will be deeply missed.

Asked when I purchased the outfit if it could be returned and the cashier said "yes, 30 days" but…read moreit's actually only for store credit so now I have $100 store credit for somewhere I don't even want to shop. Save your $ and buy somewhere else with a reasonable policy.

I love Madison! Due to covid, I've been an indoor hermit for the last few months. I forgot how much…read morei loved just going to Madison and browsing. The other day, I decided to venture off to Cameron Village. While some areas of Cameron Village pretend like covid-19 is not a thing, Madison did a great job making me feel safe. You can try on clothes, and I am pretttyyyy sure they sanitize the clothes after you try em on. I put back a shirt I didn't want, and I noticed they went back and grabbed it off the rack and took it to the back, presumably to sanitize. I love that. I will 500% be back (esp when there are sales!)

So far, I cannot complain much. But…read more.. It's got a wide array of suits, shirts and so on, but there are definite imperfections. For instance, I needed a formal black tie suit and a casual jacket outfit for a gala in July. The employee Javi was personable and knowledgeable, helping me put together colors, textures, et. al. And yet, a place of this obvious capability did not have a black shirt in my size. I only wear 17.5 by 34. A black shirt. This was a shirt I promptly and effortlessly purchased at Brooks Brothers later on. But Jos couldn't handle it? A simple black shirt? And then, they had to order a white shirt for me because they didn't have one of those either. A simple white shirt? Seriously? That's embarrassing. I am presently waiting a couple weeks for all alterations (some of which they were late with) and that one shirt to come in. Overall, it was a fine experience, leaving me with a great ensemble, but when they show their shortcomings, those shortcomings do shine. A.

Very unprofessional experience at Jos. A. Bank. The staff…read moreacted like they didn't want to be there they were openly complaining about work and ignored customers for long periods. I stood waiting for assistance and was completely overlooked while employees talked among themselves. For a store that's supposed to specialize in professional clothing, the service was anything but professional. Definitely disappointing and not worth returning. The African American gentleman working there is a dick who just openly ignores you and pawns his work off onto other employees. Won't be returning

The staff were helpful and nice! We found what we needed and checked out with ease! Will shop here…read moreagain!

I understand that this is not a high end shoe store but the shoes are always disorganized and it is…read morereally hard to find shoes that you are looking for. The employees were super fake and it was obvious. I'd rather shop at Walmart than here!

I recently visited this location after shopping online, using my VIP discount code for a clearance…read morepair of sorbet orange Adidas Cloud Foam Ozelle's. I love Adidas and needed a new fitness shoe to compliment my adidas wardrobe. The Ozelle is similar to a balenciaga style sneaker that offers cushion with cloud foam that is trendy, retro, colorful, supportive and lightweight. The original price is over $60 and I purchased them on clearance for $29. When I visited the store I saw the same shoe for $45. Shop online for the best prices available and pick up in-store. The cashier was very helpful and ready to check me out. I perused the sales floor and saw many styles that were overpriced and way out of budget for the brand. Know your prices before shopping here.

Poor customer service on multiple visits. No acknowledgment from staff outside of them telling you…read morethey're closing in 10 minutes. I spent a significant amount of time in the store and made eye contact with several staff members. It wasn't until it became closer to closing that one staff walked over to me to let me know that they would be closing in 10 minutes. How rude?! "No, hello. Let me know if I can help with anything." The staff here interact with each other and never the customers. I took my money to Dick's next door. Two stars for the clean and organized store, which is the only positive here.

The associate who found the sweater I bought was very sweet and engaged. However, the young girl…read morewho rang it up signed me up for a new credit card without my permission. She explained that the company was upgrading everything and that I needed to give my information again. I told her I did not want a NEW credit card, as I already have a Loft CC - and that I do not want her to 'ding' my credit. She assured me none of that was happening. But that is exactly what she did. Now I am unable to access both the old and the new accounts. The CC company nor Loft is able to access either. I have spent 2+ hours on the phone today trying to correct this. So far, I can not access my new (unasked for) account or the old. I am unable to pay the card. All because a sales associate told me something untrue. I will be canceling my card as soon as I pay it. And I doubt I will shop at loft again.

Sales staff need to be more pleasant. Great layout and…read moreshowcase of products. I usually buy online but will occasionally stop by.

Great location, affordable prices for chic sundresses and cute accessories. Some of the jewelry…read morereminds me somewhat of Anthro pieces but at a much lower price point. Happy I discovered this shop while leaving a nearby nail salon. The employee there provided helpful information when I asked. Shop a little, then stop next door for ice cream! LOL.

2.5 stars. I'll round up because the clothes are really well priced and affordable. The store is…read morecompletely color coded and sectioned off by blouses, dresses, jumpsuits, pants, accessories, etc. It's a great layout that makes shopping experience aesthetically pleasing and sophisticated. I've had luck with finding some staple items here for fair prices. $30-50 for a nice blouse or casual dress. The reason the rating is so low is because of the manager who oversees the store. She isn't there every time I have gone in, and the experience is better without her. She seemed very standoffish and was short with me at checkout. Very unapproachable. HELLO, this is retail. On another note, the lighting in the fitting rooms is excruciatingly bad. I feel like I have gained 10 lbs every time I look in the mirror. It is very unflattering and often causes me to put the items I tried on back.

I'm a fan of Michael Kors and have many of his items. The quality of MK's items are always good and…read moreif there are any issues, the stores are always good to exhange it. I received a MK Satchel handbag and matching wrist for Christmas. After much thought, I decided the bag was too big and it would be more useful if it was smaller satchel bag. I brought my items to the MK store and ask if i could exchange. With little difficulty I was able to pick out 3 items that matched the value of my original purchase and walk out with a purse that was more suited for my day-to-day use. I wasn't able to get a full because the purchase was more than 3 months old; my boyfriend bought it in November for a Christmas/Birthday gift and we just moved. Hence I understood why it was a $ value exchange only. Overall the staff was friendly and quick to help me after I addressed my exchange request. With my Hamilton satchel, I got a gold & tortoise watch and keychain pouch. I am more than happy with my new purse and be back in the new Spring.

FINALLY a Michael Kors store in Raleigh... my heart flutters with excitement! I had the same…read morefeeling when the MK store opened in Durham: http://www.yelp.com/biz/michael-kors-durham?hrid=SOvux7fPHFyxlVu1OaK8Dw I had originally gone to Macy's for some MK shoes I wanted but the salesperson was too busy in his own world to help me so I googled MK and Crabtree to see what other stores sold MK. To my surprise, I found the MK store had finally opened and I did not know about it! I quickly power-walked through the mall to get down to the MK store. I didn't hear angels sing when I walked in, but it was pretty darn close. I adore Michael Kors. I think if he designed a potato sack to wear with the MK logo, I would think that it must be in because Mr. Kors says it is. This location does not sell clothes, but has all of the accessories, which is fine for me. I found the shoes I was looking for, and then another pair I had not seen. The associate was extremely helpful and attentive and told me where to go online to get another pair that they did not have in my size. She was so very nice, and seemed genuine---a great salesperson! After my purchase, I found myself perusing through the jewelry and some of the handbags and had to force myself to walk away, although after smelling the Michael Kors Amber perfume, I may have to treat myself to another visit in the next couple of days. Michael Kors in Raleigh: lovely but dangerous!