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J J Propane

5.0 (1 review)

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3 months ago

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Central Gas Propane

Central Gas Propane

(4 reviews)

Terry and his entire team understand customer service. They are reasonable, accommodating and even…read morebetter they are good with my dogs when they make their deliveries. Very thankful for all of them!

If I could give a negative 5 I would…read more Central Gas Propane Centralgasmo.com 417-725-3833 ext. 2 PO box 370 Republic MO 65738 SHADY!!!!!! UNETHICICAL!!!!! THEIVES!!!!!!! If you are looking at them for service then RUN!!!! They are the worst at customer service. They are rude and make harassing calls to their customers. I had nothing but problems with their office and billing from day one. Making payments to their office was near impossible and they wanted to charge additionally to take payments over the phone. Therefore checks were mailed which delayed payment. I scheduled service with a new propane company and the new company was scheduled to install their tank on 6/5/2023 and pump the propane from Central Gas's tank. Central Gas propane was difficult to respond on the request from the new company which delayed scheduling. Once we thought everything was good to go I come home on 5/31/2023 and Central Gas propane took the tank with 75% propane left in the tank. When I called Central Gas about them taking the take without being contacted, they said they were told the tank was already replaced and needed picked up. I was shocked at how stupid this sounded because if that was the case they would have noticed another propane tank set and would have also noticed the tank still at 75% full. When questioned they said oh well the tank has already been "reset". The girl in the office also said she was told my new tank was installed on Monday 5/31/2023. How is a Wednesday magically be a Monday? How could propane be pumped to a new tank WITHOUT a new tank??? These are all questions that are simple common sense. So Central Gas has not only provided poor customer service they STOLE propane that I paid for and said Oh Well!!!!!! They are the worst unethical company I have ever worked with. DO NOT USE CENTRAL GAS!!!! I can not say that enough. 375 gallons of propane stolen and will not call me back. It is a shame that as a customer you have to get the courts involved but if that what it will take I will be happy to so what needs to be done to make it right. The insane and crazy part is that Central Gas cannot even manage their own schedule. In an email they sent to me it clearly states "Your new provider can pump any gas remaining with approval from Central Gas. Your tank is set for pick up as of July 1st, 2023". So how does my tank again get picked up on 5/31/2023?

Mountain Country Propane - Sparta - LOGO AND PROMO STATEMENT

Mountain Country Propane - Sparta

(1 review)

I Would NEVER recommend their service to anyone. Their customer service is terrible. If you live…read moreanywhere outside the town they are located. They will take forever to get service to you. If you are an "on call" customer. They put you on the back burner. I call when we are at 30% propane. I only use propane to heat my house. I ordered 15 days ago and they still have not shown up. We have four kids. Ranging from 6 months old to 16y/o. When we called to see what was taking so long(now we are at 8%). Their response was. "We are not scheduled to service your area. We will be out in the near future". I asked if they could make a special delivery. They said it would be a $250 delivery fee. Then another $100 for a special trip. $350 in fee was more than the propane I ordered. I have asked to cancel their services in the past. At that time we had 50% propane(about 125gal.). They said they could cancel but would take the propane with the tank. The propane I HAD ALREADY PAID FOR. They were going to take and NOT reimburse me. I am about to take my loses and have another propane company come hook up a tank. At that point I will set their tank out by the curb. Tell them to come get their stuff. This is the most unprofessional, inconsiderate company ever. They cater to customers with monthly payments. For the monthly payments. Since i don't spend as much as other customers. Im not as valuable. They have the highest propane prices out of all gas companies. I recommend shopping around and going with a local company. If you want to run out of propane. Even when you call WELL in advance. Then this is the company for you. Save yourself the trouble. DO NOT USE Mountain Country Propane out of Sparta, Mo.

From the owner: Mountain Country Propane provides propane tank deliveries and installations, and residential and…read morecommercial tanks to South Central Missouri and Lake of the Ozarks.

J J Propane - propane - Updated May 2026

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