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    Ferrellgas

    3.0 (2 reviews)

    Services - Ferrellgas

    Propane

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    4 years ago

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    Central Gas Propane

    Central Gas Propane

    (4 reviews)

    Terry and his entire team understand customer service. They are reasonable, accommodating and even…read morebetter they are good with my dogs when they make their deliveries. Very thankful for all of them!

    If I could give a negative 5 I would…read more Central Gas Propane Centralgasmo.com 417-725-3833 ext. 2 PO box 370 Republic MO 65738 SHADY!!!!!! UNETHICICAL!!!!! THEIVES!!!!!!! If you are looking at them for service then RUN!!!! They are the worst at customer service. They are rude and make harassing calls to their customers. I had nothing but problems with their office and billing from day one. Making payments to their office was near impossible and they wanted to charge additionally to take payments over the phone. Therefore checks were mailed which delayed payment. I scheduled service with a new propane company and the new company was scheduled to install their tank on 6/5/2023 and pump the propane from Central Gas's tank. Central Gas propane was difficult to respond on the request from the new company which delayed scheduling. Once we thought everything was good to go I come home on 5/31/2023 and Central Gas propane took the tank with 75% propane left in the tank. When I called Central Gas about them taking the take without being contacted, they said they were told the tank was already replaced and needed picked up. I was shocked at how stupid this sounded because if that was the case they would have noticed another propane tank set and would have also noticed the tank still at 75% full. When questioned they said oh well the tank has already been "reset". The girl in the office also said she was told my new tank was installed on Monday 5/31/2023. How is a Wednesday magically be a Monday? How could propane be pumped to a new tank WITHOUT a new tank??? These are all questions that are simple common sense. So Central Gas has not only provided poor customer service they STOLE propane that I paid for and said Oh Well!!!!!! They are the worst unethical company I have ever worked with. DO NOT USE CENTRAL GAS!!!! I can not say that enough. 375 gallons of propane stolen and will not call me back. It is a shame that as a customer you have to get the courts involved but if that what it will take I will be happy to so what needs to be done to make it right. The insane and crazy part is that Central Gas cannot even manage their own schedule. In an email they sent to me it clearly states "Your new provider can pump any gas remaining with approval from Central Gas. Your tank is set for pick up as of July 1st, 2023". So how does my tank again get picked up on 5/31/2023?

    Ferrellgas - propane - Updated May 2026

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