Our usual pumping team was bought out, and we weren't thrilled with the replacement. I called…read morearound and sensed the difference from the call. This is a family business that has a personal touch. The owner came out to our site. He was very personable, answered my questions and took the time to clean out the filters etc. it didn't feel like a rushed job. I will definitely be calling them for next year's service.

Excellent service and over $100 cheaper than B.i.G. Septic Service in Walpole. Definitely worth it.read more

Was having some overflow problems in my drain field, so I called these guys to come check out the…read moresystem for me. They gave me an awesome quote to have the tank pumped so I figured I'd start with that since it's been at least two years since I had another company come. They cleaned out the tank and found the issue causing the overflow, which was a simple fix. The quote was low and they didn't even try selling extra work or a new system update. Not only did they show up exactly when scheduled, their service was amazing. I recommend them to anyone near Foxborough who needs help with their septic system.

I hired Hometown pumping to pump my septic after purchasing a new home. Chip (office) and Steve…read more(digger) were great! Steve texted me with all the updates and pictures. Due to weather, and issues with one of the lids, the job took more than 1 day to complete, but they showed up when the said they would always followed up with me for progress updates. The bill was exactly what they quoted. Great service, highly recommended.

Communication promptness and quality of service also clean equipment and clean up after projectread more

From the owner: We specialize in personalized and professional earthworks construction servicesread more

Horrible! I would never hire this contractor again. They were the highest of the estimates we got,…read morebut came with good reputation, so we decided to bite the bullet and go with the best recommendation. The contract we signed was for the water main and replacement of driveway they tore up to get to the main. for a total of $8800. They came and replaced the water main, and dropped stone over the torn up driveway and told us they would come back when the weather was warmer to finish the paving. There was a lot of snow on the ground when repair was done, but even so I was still disappointed that site was left such a mess - a rock wall that had to be dismantled was left lying everywhere all over the driveway, so now most of the slate is broken and cannot be re-used. We paid the invoice sent for the water main repair ($6000) as soon as we got the invoice, but I still cannot get them to come back to finish the driveway - they claim they left a single message and since we didn't return the call, they moved on from the job. I called and emailed numerous times to get them to come and finish the driveway, they never return calls nor emails. I finally got the gentleman that gave us the original estimate on the phone, and after telling me he was too busy now to come and finish it up for another month at least - when I balked and pointed out that I paid the first part promptly so that we could get the second part done quickly, declared that the $6k I paid for the repair was "peanuts to them" so I should either suck it up and wait for them to get around to me or I should find another person to finish the job, and then hung up on me. I called back to verify this was their stance, only to be hung up on again. I now have to retain a lawyer to try and get them to complete the contracted work. DO NOT HIRE THIS COMPANY they are brash, obnoxious, dismissive, and entirely not worth the cost for the added stress they threw into an already stressful situation. UPDATE: we have had someone else come in and give an estimate, and due to the terrible work they did in the first place, it will now cost us at the lowest twice as much to fix, and one contractor told us it was such a poor job they would probably have to tear up the entire driveway and replace it at a cost of almost $10,000. At this point, I don't want this contractor anywhere near my property, and recommend everyone stay away from this company.

I have been using pump grump for many years. They are always so nice and honest. One year my…read morecesspool did not need to be pumped and the two gentleman that came to pump it said I do t need to. This is why I use them. The office women are so very nice and helpful when I call. Sometimes the drivers answer the office phone and they are also very nice. Thank you for all that you do!!!

This business is appropriately named…read more Whoever drives their truck is a rude and aggressive driver. I first encountered this vehicle on my road as I was stuck behind them as they drove 10 mph for about half mile. Then at the stop sign, this truck sat and sat and sat with zero traffic stopping them. I honked to let them know I was there and so he responded with a long blast of his air horn. I then tried to drive around this truck, and so he waited until I was almost past, then pulled out and tried to race me. I could go on but I won't. I will add that this grumpy crap hauler recognized my car a week later and then began similar antics. Cannot believe DOT would license someone who drives like this. I have called this business to ask to speak to the driver and I will update this if I receive a call back. Given my experiences I would not recommend this business. I have a further update. This pro now honks his air horn when he drives past my house. Isn't that great! Professionalism at its finest.

Next Day service was prompt, clean and efficient - thanks so much and I would highly recommend…read morethem.

I need my septic tank pumped. After discussing cost and availability, I called several places and…read moredecided on Oceanstate Cesspool for a quote. One of the best decisions I made as a homeowner. I explained my situation and the urgency of the need for repair. I was quoted a price. The following morning DJ arrived at my home, evaluated the situation and proceeded to pump my tank. I believe he replaced a filter as well. The best part of this service was the amount of information DJ provided me regarding keeping my system up and running without any further problems. No price gouging because it was an emergency. No attempt to sell me services I didn't need. A straightforward transaction that delivered exactly what was promised. In a world full of faulty business practices, there are still businesses that can be trusted. This is one of them. Thanks again guys!

ABSOLUTELY UNPROFESSIONAL. Rude, nasty, and not someone I would hire again…read more He came out the same day to pump the tank, but the entire experience was awful. He berated me about the tanks, repeatedly swore loudly enough for my neighbors to hear, and behaved completely unprofessionally. He charged me extra for additional work, yet only performed the basic pumping service. To make matters worse, he didn't fully close the sewer caps when he left and left them loose. Very disappointed with the service and overall experience.

We had an emergency septic backup and Parker responded to our house within 30 minutes of my phone…read morecall. It could have been a disaster! Our filter was clogged. They cleaned it, pumped our system and within 1 hour of discovering the issue- it was solved. I have used Parker for many years and they always do a great job but this was above and beyond!! I highly recommend this company. Thank you!

I couldn't say anything better about this company! My parents had an emergency septic issue and…read moreCoia Sanitation talked them through it until they were able to get to the house. They were nothing but caring and educational as my parents have never dealt with a septic system before. I HIGHLY recommend This company! Amazing guys!!!!

Unreal customer service! I needed an emergency septic pump because my septic was full and backing…read moreup into the house... I called this company and Bob called me back within 10 minutes. He questioned me about my problem and I let him know what was going on. He asked me a couple simple questions and next thing I know he was on his way to my house because he said he had some time to do one more run before the sanitization place closed. Turns out my septic was so full that the tampons my stupid brother's girlfriend put down the toilet ended up backing up and clogging a drain. He then referred me to a draining company to have them come out the next morning and unclog the drain, he actually made the phone call himself sitting in my driveway and scheduled the appointment for me! Customer service like this goes a long way... He now has a customer forever and someone to refer more business to him.

Said they pumped 2000 gallons of waste, come to find they only pumped water side and not wasteread more

Terrific service from John Gilles. It was a pleasure having our septic needs taken care of by him.read more