horrible phone holds and run-arounds. in general a damn disaster. an organization in need of being…read morediscontinued for the public good. pathetic in every area I had to deal with. I've had occasion to phone the Avon office a number of times in the past few months and each time experienced being given a list of options, choosing one, only to be linked back to the choices, again and again. Does no one there care in the least?

Everybody here is definitely on the "I don't want to be here" side of customer service, but KIBBY…read moreis by far THE WORST! I truly hope her supervisor or someone in power sees this, because not only is her attitude despicable, but she thought it was down right outrageous that I asked her to only address me by my first name and not my last name as I DO NOT USE my last name and absolutely don't ever want to be addressed by it, as I am in the process of changing it. She later comes into the space where I am changing clothes and loudly from outside the curtain, she calls me by the name I have already asked her not to use. I snatch the curtain back and remind her about what I said. With a smug attitude she says "we have to call patients by their last name, it's our policy!" Ma'am, you think I'm stupid??? That is not a policy smh. She rolls her eyes and the very next time she called me, she purposely called me by my last name and then loudly did it again as I was leaving, where I angrily told her not to say shit else to me, because she was disrespectful and literally taunting me at this point. She goes well I was just trying to give you this (holding the CD of my images) ...I tell her she can give it to the lady next to her because I have nothing else to say to her. I asked for her name and my blood is just calming down enough to even type this! If you don't have a dead name. If you have never had to carry the name of your abuser. If you have never changed your sex and name to something that feels more at home for you, then you may think it's silly. BUT who tf cares??!! Call people what they want to be called or don't call them at all. Shit, even "ma'am" would have been fine since you refuse to use my name. She made me uncomfortable, embarrassed and so angry! I'll never visit this location again if it means I have to encounter KIBBY and her disgusting behavior.

My ENT ordered a stat Ct Scan for an scute sinus infection after 4 days I tried to call to schedule…read moreI got a message to leave a message and they would get back to me in 48hours are you kidding me this is what health Care has become I would not recommend anyone using RAH stay clear

I started writing this review a while ago but got sidetracked and then it slipped my mind. My…read moreappointment was back in Aug 2022. I was having some symptoms that were scaring me and was a nervous wreck. Jelissa was absolutely wonderful, so compassionate, kind, gentle, and skilled. I don't normally write reviews but she deserves the recognition.

Quest Diagnostics is a huge company founded in 1967 with labs all over the US, Puerto Rico, Mexico,…read moreand Brazil. They provide diagnostic testing for all types of diseases, cancers, disorders, drug testing, and Covid-19. This location was in a convenient location and on the first floor. Parking was spacious. Booking an appointment online was quick and easy. I've always used QD for the majority of my labs, for years now; pretty much all of my doctors and insurance providers use their services. Checking in was easy, there is a kiosk and/or a link gets texted to your mobile phone to check in. On my first visit, I waited a few minutes in the lobby before being called in for my appointment. The person helping was cordial but unfortunately she couldn't proceed with my blood work; my doctor didn't completely fill out the requisition, so the system wouldn't let her proceed. This wasn't her fault and I understood, but I was disappointed because I was fasting and drove there early for this appointment. Since it's a Saturday, I couldn't reach my doctor for the missing code. I had to reach my doctor on Monday for this info. and rebook another appointment. In the end, my experience was 1 star but at no fault of Quest Diagnostics; I gave them 4 stars because ease of making an appointment, how quickly I got in, and cleanliness.

Terrible location. You should literally go to any other location. And I'm sure the staff would be…read morevery happy the less people they have there. Our appointment didn't work so we joined the walk-in list and this is the second time they have told us, even though all the other walk-ins were taken, we were asked to leave bc we didn't have an appointment even though we tried. Why have a walk-in option? And why ask people to leave when there was only one other person waiting in the waiting room with us?

First and foremost, I have nothing but great things to say about the office staff itself. From the…read moremoment I called to find out information, to the moment I scheduled an appointment, the staff was friendly, kind, attentive, informative and thoughtful. The weather was supposed to be cruddy for our 4pm appointment on 1/18/2020; I received a call that Thursday saying that they were keeping an eye on the weather and would I want to try to come in earlier to avoid the snow? How thoughtful! I decided to schedule an appointment as a surprise for my busy husband who had missed my regular ultrasound visits. We decided to go with the $129 package for value and it was well worth it. A Storks Studio made our experience so beyond anything we could have dreamed. This experience was one of the best and coolest things we've done.

Excellent quality images and a really neat experience overall. It was amazing to see the face of my…read moredaughter through the 4D ultrasound. We also got the teddy bear with the heart beat, mainly because we collect teddy bears. This was a very professional and well worth it experience. I highly recommend this studio if you have the chance.

They were pleasant BUT Horrible. Never looked in daughter's ears even though pain and pressure were…read morementioned. Misdiagnosed strep w neg rapid and never sent culture. Had to go to another urgent care when got back to Boston. There, new place diagnosed raging ear infection and said prob not strep but they did culture and actually sent it out! Changed rx and gave sound advice going forward. Shame. Shame.

Very easy to get an appointment .Good care and very friendly staff. Facility is also very cleanread more

Hartford Healthcare has about 500 locations in 185 cities and towns. It's a huge network of…read morehospitals, trauma center, behavioral health, clinical care, home care, senior care, physical therapy, and rehabilitation. They use the online portal, MyChart which is super convenient as a patient. Patients can retrieve records, schedule/reschedule appointments, and more. This office was in a convenient location and it had plenty of parking. I booked an appointment for a primary care visit. The next available appointment was about two months out. I preferred a female doctor but all they had was a male doctor; the next female doctor available would be 7 months out. A couple of days before the appointment, they send you some documents to fill out electronically. Checking in was easy on the day of the appointment; the lobby was large and spacious and the front desk was professional. I only waited 5 minutes before being called in. The medical assistant checked my weight, height, blood pressure, and gathered more personal data. That was about 10 minutes. Dr. Lynne came in about 5 minutes later. He seemed friendly and professional. He answered all of my questions. It was a quick appointment but I felt I was heard and everything was addressed. Blood work was ordered. A great thing about this place, they have a Quest Diagnostics onsite and you don't need to make an appointment. At my age, they said I don't need to get a physical every year, but every other year. I checked out and scheduled my next appointment. Overall, a quick seamless process. The only downfall is, getting an appointment as a new patient can take forever. However, I would definitely continue to go to this practice. It's a breath of fresh from my last experience with a primary care physician.

I waited on hold for 30 minutes to make an appointment. This is pretty much par for the course…read morewith the management of this facility. Naturally, they blame COVID for increased call volume, but this is a completely foreseeable circumstances that they simply didn't plan for. Same thing happened when they upgraded their phone system a few years back. They'd rather issue effusive apologies than spend money to do things right the first time.

wish I could give zero stars. made appointment for 720 am, waited an hour as they had one…read morephlebotomist working by herself. she was lovely but responsible for an entire waiting room of people, making sure paperwork and insurance inputted into computer, receiving that precious copay. I will never set foot into a quest lab again.

From the owner: Quest Diagnostics empowers people to take action to improve health outcomes. The company was…read morefounded in April 1967 as Metropolitan Pathology Laboratory, Inc. Corning Glass Works acquired the company in 1982 and later spun it off as a publicly traded company under the name Quest Diagnostics, at the beginning of 1997. Quest has developed countless innovative diagnostic information services, with several firsts for clinical laboratory tests in areas such as women's health, genetics, infectious diseases and cancer. Today, Quest provides thousands of laboratory services, from genetic tests to predict cancer risk to biological tests for diabetes and heart disease, to empower people to take action to improve health outcomes. One in three American adults and one in two physicians and hospitals use the company's services each year, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.