I recently had an issue with my car not starting. Paul went out of his way AFTER Business hours and…read morehelped me by getting it running. Keep in mind that is Above & Beyond Customer service. No where else would do this on a newer car let alone a used car. Bravo to you and the staff @ XpressAuto. Thank you again Paul.

Worst ppl you can deal with save your money and time nothing but crooks and con artist bought a…read moreSanta Fe off them even under warranty did nothing to help so I have to put more money into it then what it's worth it was in the garage every month since I bought it honestly save yourself the money and headache of dealing with them I can not stress this enough and I know someone who bought a truck off them same problem took it right back and set the keys on the table just bad vehicles please save your time and money DO NOT BUY FROM THEM

They were very professional and courteous. They were willing to work with me on pricing and most…read moreimportantly the car was everything they said it was. I would go back to them in a heartbeat.

I got a great deal on my Lincoln MkZ. Condition of the car was very good and they fixed every issue…read morethat I brought up about the car. Even the small details were taken care of to my satisfaction. Lazer and David were both very helpful and easy to deal with. I highly recommend seeing the vehicles that they have.

Thanks jdb for me and my wife in a car great people great cars great service…read more Darrel glen fish

Absolute scam of a business, buys wholesale cars for 1/4 of the price they sell them for. Sells…read morecars for 15k+ with over 135k miles. Just for the to have a bad transmission, motor, major suspension issues or a flood vehicle. Terribly awful customer service, returned a car that was purchased for 27,000 after interest, $15k listing price, where the transmission failed with 92 miles of driving, first time the car was taken on the highway over 55mp. Had the car towed back 2 days later, for them to drive it around a neighborhood 25-35mph (had the car in gps tracker). They claimed the took the car on the highway (they didn't). Was trying to talk my girlfriend into letting them keep the car 24hr where they were trying to perform unauthorized matinenced to make the car seem as if were function able to get a couple payments off of her if not make it go past the time she could return the car. We walked in there very certain we did not want the car and wanted the deal to be unwound, they had service argue that it wasn't broken etc. We returned it on a monday they claimed they would have the down payment sent back via check the following monday, come tuesday no check in the mail nor a phone call, we had to call tuesday the day after they promised the check just for them for them to use stalling tactics and still not issue a check. They also tried to charge the finance payment after the cancellation papers were signed and dated!!!! They are as unprofessional as it gets and cant take a lick of responsibility. NEVER "PURCHASE" A VEHICLE FROM JD BYRIDER IN BOARDMAN. The manager Abby is also a horrible person to be in that position.

Needed a used car quick. This place was recommended by another buyer who had a great experience so…read morewe went to check it out. Found a vehicle on their lot, but had to ponder other options for a few days. Then the day came and didn't feel like shopping all day in the rain. Checked online & called to see if vehicle was still available (in case website wasn't updated - HOWEVER, they're very good about updating their website/inventory list) and it was. Rick was the original guy we talked to and today, worked with Brian. Purchase was made with a credit card/have institution/in house financing options, depending on credit. If have something you're looking for, they can probably get it for you quick. Don't be afraid to ask questions. No BS. Honest. Thanks, Guys!!!

They helped me get the vehicle that I wanted they got me my loan so they are a good place to go get…read morea vehicle if you need a new/used vehicle

bought a cart from them 2 years ago and have had multiple issues. Found myself bringing the car in…read morefor the same issue several times. its a very shady business

DO NOT TRUST THIS DEALERSHIP--DECEPTIVE SALES & ZERO ACCOUNTABILITY…read more I would give zero stars if I could. My mother is a 68 year old retired RN who purchased a van from Haus Auto Group with the intention of traveling across the country, visiting national parks. Instead, she has spent months dealing with a nightmare--costly repairs, misleading information, and complete disregard from the dealership. The van was misrepresented from the start. It was advertised as a Flex Fuel Chevy Express, which she paid a premium through the dealership's vendor to have delivered to her in Texas. Upon delivery, she discovered it was actually a VIA Motors VTRUX hybrid--a vehicle that very few mechanics can service due to software restrictions that a quick Google search will confirm was a complete failure for GM. The hybrid battery failed 3 days after she accepted delivery of this vehicle, and despite taking it to multiple shops, no one has been able to fix it. Additionally, the van has significant rust issues that were not disclosed at the time of sale. They haven't even honored their own guarantee and reimbursed her for what she spent in repairs the first month she owned it. My mother repeatedly reached out to Chris Haus, asking for assistance or a buyback, as she unknowingly purchased a vehicle that is essentially undrivable, and the vehicle delivered is not the vehicle she purchased. Communication has been slow, dismissive, and filled with empty promises. Every time she pushed for a resolution, she's been met with excuses or silence. Meanwhile, she's still making payments on a van that she cannot use. This dealership sold her a branded title vehicle without proper disclosure, failed to ensure it was in working condition, and has done nothing to make this right. She spent her life savings on what was supposed to be her dream vehicle, only to be stuck with an expensive, useless burden. If you value honesty, integrity, and accountability, DO NOT BUY FROM HAUS AUTO GROUP. I strongly urge anyone considering a purchase here to take their business elsewhere.

Do not buy from this guy. Typical salesman. He ruined my life selling me a piece of junk that…read moredoesn't run from 3 days of receiving it. He wants me to kick it on down the line to CarMax lying to them to get an appraisal and throwing $4000 on top of that not caring about the moral issue that the Van dies after 30-45 min. and proven by 5+ mechanics it won't run. They had a 90 day warranty and I haven't received a penny for what I have paid.

Went here in oct 2025 to help my daughter get a vehicle…read more First time car buyer. Right way only had one vehicle supposedly that they could place her in with her loan amount that she was approved for. And that was 2018 Nissan Versa. We found out after the fact that this Vehicle was in a complete Roll over and even painted from RED to Black. They did not supply a vehicle Maintenance report of everything that was fixed. And the Sales Ladies rushed her threw all the paperwork, so she had no time to read over anything. She only had the vehicle 2 months, and the front wheel guard started to melt as she was driving it. Then there was the mass air flow Sencer that went bad, then there was a smell of melting wires every time she used the heater or A/C. We took it back to Right Way. They stated well that's you're fault you should have contacted use sooner. And we can only suggest you go get a diagnostic Check on it. Diagnostic Check come back with a PRICE of $1,112.05 for everything that needs fixed. Then come back and we can see what we can do for you. Went back a week later and they were willing to work with her. Problem was they wanted to put her into a CHEVY BOLT EV with bad rear Roaters. Like I said they don't do any MAINTENCE on any of their USED VEHICELS. Right Way is a scam place. And makes people not want to buy a vehicle anywhere. Do to the fact that they are afraid they will be scammed aging. And the only was to get out of any of their contracts with any of their LEANDERS is to pay off the LOAN AMOUNT.

Katie Phelps, was very helpful during the car buying process. She was able to explain and elaborate…read moreon everything.

Not trust worthy to sell you a car and then back it up. They need to stand behind the car they sell…read moreyou.

I have purchased a car with JD byrider and within a week or two the engine light came on so I…read morecalled made an appointment took the car in they said something was wrong with the sensor or something like that I don't know the air or something I couldn't I don't know I'm not a mechanic so they looked at the car and they told me like I said it was something wrong with the engine not getting the correct ear or whatever then they also told me I had bad brakes and bad rotors well my first question was why would you sell me a card not only did you put my life in danger but you put whoever was in my vehicle in danger knowing the brakes and the rotors were bad and the engine so took the car and they fixed it gave it back to me the same day within 2 days the engine light came on again I called and made another appointment and they would not return my phone calls so I filed a complaint with their corporate you can look it up and also I found a complaint with let me find the information File Complaints - State Attorney General's Office: They investigate consumer fraud and can take action against dealerships. - Better Business Bureau (BBB): Helps mediate disputes. - Federal Trade Commission (FTC): Oversees deceptive trade practices nationwide. - Consider Legal Action - Individual Lawsuit: You can sue for breach of contract, fraud, or violation of consumer protection laws. - Class Action Lawsuit: If multiple customers were affected, a lawyer may consolidate cases into a class action. This is common when a dealer has a pattern of hiding damage or selling unsafe cars. - Auto Fraud Attorney: Specialized lawyers can advise if your case qualifies for class action or if you should pursue individually. JD Byrider Corporate Headquarters - Address: 12802 Hamilton Crossing Blvd., Carmel, IN 46032 - Phone: (317) 249-3000 - Customer Service Email: customerservice@byrider.com - General Contact Email: info@byrider.com Sources: So I found a complaint with both of them I did get response from them so after I filed the complaint they did take my car in and fixed it again . And I just had a friend just bought a car from JD byrider in the same thing happened again to my friend so they are doing this to a lot of people and it's not fair I hope this information given will help some people

Dishonest business model fixing wrecked vehicles and hiding known issues just to make a buck!…read moreAsked to fix issues in ethical manner and quickly got defensive and pointed me to their attorney. What are we hiding that we need an attorney on speed dial????

Great employees and reasonable prices. I went to test drive a vehicle and they had just filled the…read moretank. They didn't ask me for more than the sticker price, which was more than understandable given the global increase of prices following the pandemic as well as the work that the owner had put into it himself. I had brought a close friend of mine who had previously worked with cars to help steer me right, but he also did a good job of speaking plainly and coming off as human. Car salespeople, especially in used cars, get a reputation as being oily people but the owner was straight to the point and transparent. He lent us the time, space, and manpower to look over the body, underside, and internal workings. Speaking of other car dealers, the vehicle I ended up driving away in was one of the nicest used cars in the area, especially considering its price. It's been a good few months since I had purchased the vehicle and it has felt good and held up well. If you are looking buy a car in the north western Pennsylvania area in a good condition for a good price, I would recommend Wallace Family Motors. I drove an hour and a half and it was well worth the journey.