-100 rating I'm from Missouri and bought a 2012 dog hemi from them for 14 grand they delivered it…read moreeventually. I drove it as quick as I could to the nearest dog dealer and to fix everything that's wrong with it will cost 12 grand. These guys are scammers and wouldn't buy anything from them..they need to be ran out of town. I'll get em somehow...

Had no problems with this dealer. The salesman was friendly and helpful. I got the title 4 days…read moreearlier than I expected. Would deal with these guys again.

This was my first time looking to finance a vehicle and I couldn't have been happier with the…read moreservice that I received. It was a friendly and kind environment. The staff were very informative and made me feel confident in my decision. I am thankful for my experience at JD Byrider and would highly recommend them.

You will get my review, when I get a vehicle that doesn't have a shady,lost title, I made payments…read moreon a vehicle for four months, 30-day Paper Tags, could not locate a title for it something going on now I have to give up the car that I really love and pick out something else because of some title issue.Water damage insurance fraud, or drug ceased vehicle, but the fact that they can sell a car with no title is mind-boggling.

My recent experience with Das Auto Carlot, particularly with the owner Mike, was extremely…read moredisappointing and stressful. I purchased a 2018 Nissan Pathfinder from the lot, and almost immediately after driving off, the check engine light came on. Mike directed me to two separate shops to have the issue fixed, but neither shop was able to resolve the problem. During this time, I made it clear to Mike that I am pregnant, with children already depending on me, and I urgently needed a reliable vehicle or at least a loaner while I waited. His solution was to offer to "go half" on a rental, but even then, he cheated me out of his portion of the payment. When I realized the Nissan could not be repaired in a reasonable time, I asked for my money back. Instead of being straightforward, Mike attempted to return less than half of the $3,000 I had paid. He then tried to pressure me into taking an old Buick as a downgrade, which did not have the seating space I required for car seats. He promised that it would only be temporary until a Honda part came in, but when the part arrived, he refused to switch me into the vehicle as agreed. Mike also made unethical demands, telling me that if I wrote him two positive online reviews, he would "work something out." I refused to be manipulated into writing fake reviews in exchange for service I was already owed. I kept thorough records of our interactions--text messages and recorded phone calls--so that I would have proof of how the situation was handled. If anyone doubts this, I am willing to provide evidence directly. To make matters worse, I discovered that Das Auto was attempting to resell the Nissan Pathfinder after claiming it had been sent to auction. When I brought this up, I was immediately blocked. Shannon, another employee, was rude and unprofessional throughout the process, while Chad and Mike's brother were the only ones who attempted to handle things respectfully and fairly. Chad in particular tried to ensure I got my refund, but it was clear Mike was the one holding everything up. Mike even went as far as to hold onto a check from Credit Acceptance that was in my name, and I later learned he had opened my mail without my permission, which is illegal. Only after my lawyer contacted the bank did Mike suddenly call me and claim my check was ready. This entire ordeal was stressful, manipulative, and dishonest. If you are considering purchasing a car from Das Auto Carlot, I strongly urge you to reconsider. My experience showed a pattern of dishonesty, lack of accountability, and disrespect for customers' rights and needs. The only positive part of my interaction was with Chad and Mike's brother, who at least tried to do right by me. Unfortunately, the owner himself proved untrustworthy, and I would not recommend doing business with him

Was interested in a Volvo XC90. spoke to SHANNON 3 time which she had reached out to me about, said…read moreI was approved for the loan and only needed 2,000 down, I messaged back and confirmed interest in the vehicle, she began to be rude and ignorant, telling me that I was wrong and that I'd need to use that money to get a shittier car. I told her that she was at fault for not communicating to me that the 2,000 was for a lesser vehicle and was continuously being rude and swearing at me. I checked her attitude and then told me to come down to the store and see what happens when I pull up. Like who is you a car salesman "saleswoman". can't even keep a damn lead.

Courteous driver, easy inspection and pick up at my home. I chose the electronic payment and the…read morefunds were in my account the next business day, a fair offer was accepted.

Super simple process - in and out in 10 minutes. Staff was friendly and helpful. Our check was…read morewaiting for us...we walked out smiling!

I purchased the car nearly 16 months ago.Engine, failure starter problems shuts down without…read morewarning, very dangerous vehicle went back 11 times for the same thing.They still won't let me out of my contract.Please spread the word about this car a lot. Be careful people ! I also got into heated argument with the general manager . Just bad people all around. God will surely take care of the situation.I'm done

Update August 10, 2017…read more So it seems like my experience goes from good to bad then from bad to good and then from good to bad. So I'm going to make this my final review and stick with it... This dealership does not fix its vehicles. I've had an issue from the light bulb being out and I took it back to the dealership, waited for a good hour and all they did was reset and not change the bulb. The reset will make me believe everything is fine and nothing is wrong but they never changed the bulb but just reset and that is so bogus. Yes that really happened! I did email the general manager, Jeremy Stotler, but doubt anything is going to happen. Honestly, my time is very precious to me and I will not be returning. Telling a customer to bring the car back, is not good service. This is how they treat a customer that even took them expensive pastries from a very expensive bakery so they can fix my vehicle right, but I was wrong. My vehicle was not filled up with gas, like I was told it would be, the car was quite dirty, the light was not fixed while they told me it was, I can go on and on. I did submit a complaint to the customer service department, nobody has called me. The same time, another person that bought a vehicle from them was a little upset with the salesman because the car had a lot of problems. I heard heard her tell the other person she was with, that this is getting quite ridiculous and she's had it with the problems with her newly bought vehicle. This has been a lesson well learned and I will not be purchasing another vehicle nor do I recommend them to anybody. I will be refinancing my car very soon so I don't have to deal with them any longer.

I've been a member of Navy Federal Credit Union for 20 years or so. Every now and then, I run…read moreacross people whose service is so exceptional, I am compelled to write a review. I just left the NFCU located at 1240 East 9th St in Cleveland, Ohio (downtown) and I could not be more pleased with the service, professionalism, and care from Ms. Samantha and the Lead Manager there (I'm sorry I forgot her name). They always provide great service but today they went above and beyond that! You both are a credit to your establishment, and I would love that someone would recognize them both for their outstanding service and care! Thank you, ladies!

I have been with Navy Federal for a few years. I have…read moregotten great service, from NFCU when I call or walking in. I have been to different NFCU in different states. All of their personnel that I have spoken to were very attentive and polite. I feel like they value my questions and time as a member of NFCU. The only problem I have is that they do not have any banks close to me.

I'm beyond frustrated, and honestly, I feel taken advantage of…read more I bought a car from North Coast Mitsubishi West Cleveland and trusted them when they sold me a service contract. I later decided I wanted to cancel that contract -- something the actual contract says I have every right to do. It clearly states I can cancel by contacting the dealer in writing. But when I went back, I was told by Finance Manager Dean Eshghy that I could only cancel if my car was repossessed or totaled. That's nowhere in the contract. I showed him the section myself, but I was completely dismissed. No explanation. No accountability. Since then, I've been bounced between the dealership and the warranty administrator, with each telling me to talk to the other. I've sent a formal complaint, made phone calls, emails -- and still, no one has resolved anything. I've asked to speak to management and even provided my phone number multiple times. Still no help. No action. It's like once they had my money, they couldn't care less. I've been polite and patient, but enough is enough. This has dragged on far too long. It's not just bad customer service -- it's dishonest. They're refusing to honor a contract they wrote. If you're thinking about buying from here, think carefully. They'll smile at you during the sale, but once you walk out, you're on your own. Don't expect integrity or support if something goes wrong.

At this point, a 1 star is not even justifiable. My SUV has been in their shop for 4 days now for a…read morewarranty repair. By far this has been the WORST experience I have ever had dealing with repairs. So let me give you the day by day run down. Monday evening after dropping off, I called around noon, was told someone will call back; never did. Called back Monday around 4, was told again, someone will call you back; never did. Tuesday, I called first thing in the morning. Was told the parts that were being warrantied are ordered and should be fixed today, but the tech would call me first to let me know what was going on; never did. I called back around 1pm, FINALLY, talked to the tech working on my car, was told he was JUST ordering the parts, they will be in and it will be fixed Tuesday afternoon, if not Wednesday. I let it ride. WEDNESDAY. I CALLED AGAIN around noon to be told "we forgot your vehicle was here, it will be worked on immediately". I CALLED BACK AGAIN, around 3 asking to talk to a supervisor. Was told they would call me back. Guess what, THEY NEVER DID. SO NOW, THURSDAY. I called twice before 10 asking for a manager. No one could speak to me; no one will call me back. CALLED AGAIN AT NOON. Put on hold for 30 minutes, to be told the tech who was supposed to work on it called off. This has been one of the most incompetent repair shops I have ever worked with. I still really have NO IDEA what is wrong with my vehicle. There has been 0 communication, management has been dead quiet. To say I will never be coming back to this dealership is an understatement. I would say the OWNER better call me, but at this point I don't even know if the phones dial out at this point.