I went in for 1,000 miles inspection and was quoted $5K in recommendations such as oil pump reseal…read morefor $2,425.80! I Took my car to Pep Boys they detected no oil leak stated I had no need for a reseal. Spoke to Acura dealer, he stated those are recommendations, although the agent handling the issue warned me if I didn't reseal it, I would eventually damage the engine. Again, it turns out this recommendation wasn't needed! I will seriously rethink long and hard before I take it to this Acura dealer.

This dealership is just unbelievable!! Let's start with the purchase. I am a woman purchasing a car…read morewaited on by men. Negotiations were just awful. I paid cash, no financing. At one point I asked about a cashiers check or personal check and was asked to show my bank balance (WHAT!). The day I had my trade in evaluated, I was asked by a salesman to see my hair....I was baffled and asked why. He said he heard I'd gotten my hair done before I arrived. Then when they discussed the value of my trade in, they said my tires were worn. I then presented a receipt that showed the tires were purchased the month before. I drive 12 minutes to work 3 times a week. I usually dont drive on the weekends. My trade in had low mileage. I was asked at one point why I was mean. I then presented them with my text messages from 7/2018 when I purchased from them previously that showed they reneged on my first car deal. My RDX never needed a repair for the 7 years I owned it. Hence my decision to purchase another RDX. Unfortunately from this same dealership, that clearly dismisses women. Let's now discuss my next contact, post purchase. Within one month I noticed an odd brake noise. I scheduled an appointment (of course under warranty, or so I thought). They assessed my car and informed me a stone had gotten into the rear brake and for $200+ they could fix it. I was stunned. I reminded them the car was under warranty, maybe somewhat hostile. Anyway I told them I would have it checked by my regular mechanic. While waiting to get my car I quickly googled rdx brakes. Turns out that due to the large wheel welll stones in the brakes are a known issue. Before I got my car I was approached by the manager of auto repairs. The first thing he told me was that he had 10 more customers coming in for the same issue (What a cash cow). He told me he was going to do me a favor and have the stone removed and not charge. He also told me I reminded him of his mother. I did mention my research about the issue with RDX brakes (beware). As I picked up my keys the person at the desk mentioned if this issue happened again to simply squirt with a hose or take it to a car wash. Unbelievable. Im supposed to get my first oil change for free but I just feel like nothings gonna be free. I am just exasperated. Parts of this felt very sexist and the other part felt underhanded. I have questions about the car but Im not sure i would get a truthful answer. It makes me nervous to drive the car. 1 star bc you have to give at least one to get review published. My first review in 2018 was not any better than this one. I do feel terrible but nothing changed since my first interaction with this dealership. By the way 2 weeks later I bought a 2nd car from Faulkner Subaru. Again all men but 100% better service and treatment. Although I did sense they were not used to dealing with a woman either. They just kept asking about my spouse. I told them I am the one buying the car therefore I would be the one negotiating. Eventually Faulkner agreed to drive the car to my house. My spouse loves the car, as I knew he would, 2025 Subaru Outback.

Have taken my car to this dealership for the last eight years for all repairs and inspections…read more Except for one service employee, most experiences here have been positive. Now taking car to an honest, cost effective mechanic.

They are crooks. They recommended work that I recently had done through them. When I questioned…read morethem they quickly brushed it off as a mistake. They did it again on the next oil change. Most recently they recommended 4 new tires. I just had my tires replaced by them. Only 20k miles. Stay far away from here

I went to purchase a used 2019 Ioniq. Josh was the saleperson I dealt with. I have been in at least…read morea half dozen dealerships to purchase a vehicle. This dealership provided me with a straight forward no nonsense experience. As with any vehicle purchase there was some haggling for price and trade in prices, however, I was surprised at the amount of professionalism that I witnessed. Unlike some other dealerships, I did leave feeling like I got duped. Josh and Lehigh Valley Hyundai, keep up the good work

I have been a 7-time repeat customer of Lehigh Valley Hyundai, which makes my most recent…read moreexperience--and especially my interaction with General Manager Iad--extremely disappointing. After a horrible experience with members of his staff, I expected the General Manager to take the situation seriously and make a genuine effort to retain a longtime customer. Initially, Iad offered to purchase my vehicle. He later called me back and told me to "take the Carvana.com offer and run with it." When I expressed my frustration, his response repeatedly came back to "it's just business." The conversation eventually became argumentative rather than productive. What was perhaps most frustrating was his proposed solution: essentially, let me sell you another new vehicle at a great price. He also questioned why I would let a "5% bad experience" outweigh the "95% good experience" I had previously had with the dealership. That completely misses the point. When someone has purchased from your dealership seven times, loyalty should mean something. A longtime customer bringing a serious concern to the General Manager shouldn't feel dismissed with "it's just business" and then be presented with an opportunity to buy yet another vehicle. I wasn't looking for special treatment. I was looking for accountability, professionalism, and some indication that seven transactions and years of loyalty actually mattered. Apparently, when things are going well, you're a valued repeat customer. When there is a problem, "it's just business." After seven vehicles, that is a disappointing way for this relationship to end.

This review is for the auto repair and service and not buying a car. I had a 10:30 appointment on…read moreSaturday, 3/29, for an oil change, tire rotation, and 8,000-mile check-up. The service took two hours to accomplish. It was a bit longer than what I was expecting for having a reserved time, but I understand due to the day being a Saturday. There was complimentary coffee and snacks while I waited, and the lobby and waiting area were clean. Though it felt by design that the dealership was in the same building with signs to tell you that you could get more for a trade-in due to the market. It can be annoying since I just got the new car last year. But there weren't any pushy sales people there to sell you a newer car. The service was good. My oil change was free, and the tire rotation wasn't included in the deal of my new car. I also didn't get any pushy upsells of maintenance, which is good. But recommending this place for general car services, I'm not sure about that. I only went due to the free oil change and 8,000-mile inspection. You might be better off going to a regular mechanic. If you have an older and potentially run down car, I can see traps that could have you in a spot that you can be pressured into buying a newer car.

The team does not deliver on the services promised. I would not purchase a car from this location…read morein the future.

I find this dealership to be exceptional. This is my second…read moreMazda with this dealership, always treated with respect their service department is outstanding!

Thought it was mediocre at best when we had bodywork repair (plus our car's jack gone after p.u.,…read moretold it'd be replaced, never happened).

After visiting nearly a dozen dealerships across many brands including Toyota, Lexus, BMW, and…read moreAudi, we chose Scott Volvo when we purchased a new XC60 Recharge. Howard D. did an excellent job of conveying the features, benefits, and advantages of the Volvo XC60 Recharge, as well as the differences in trim levels. Never did he pressure us, nor made us feel like we had to make a decision before we were ready. And, he's so knowledgeable about the product! While he was helping us to find the right model that fit our needs an budget, he also explained how to save money by taking advantage of current incentives and federal rebates.

From the owner: Welcome to Scott Volvo Cars Allentown! As a premier Volvo dealer for drivers of Allentown, Center…read moreValley, Bethlehem, and Emmaus, we pride ourselves on our dedication to providing you with exceptional customer service and support throughout every step of your car-buying experience.

By far the best dealership i have ever been to! Everyone in the place was nice knowledgeable and…read morehad a good personality! No upselling and worked to find the vehicle i was looking for. Great teamwork. Thank you will be back!

This place is a joke 2 visits 900 dollars later and they still can't fix an anti freeze leak, funny…read morething is when I call to get the problem fixed I get told to take my negative yelp review down in order to get my car serviced, all because they fixed my rim that they damaged. I'm sure this goes against yelps policy and I will be looking in to see if this practice is illegal as well as reporting Kelly to the better business bureau. All because they couldn't fix an anti freeze leak what kind of mechanics are you guys ?

DO NOT WORK WITH EDWIN PEREZ. I was unlucky and was given this incapable agent who dropped the ball…read more& I lost a car. I was waiting for the agent to send back a video so we can make FULL CASH PURCHASE but Edwin decided to sell the car to another client who was willing to finance, which equates to him making more money as he tacked on extra percent on the loan APR for himself. He was dodging my calls and messages til the sale was made. Disgusting practice

Great service the team is very professional! I go for all my car needs!…read more If I decide to buy new this is where I would go first!

I've been a customer of this place for over a decade. Today something unconscionable happened, so…read moreI'm going to expose a practice I didn't know existed. Do not let them play this trick on you. They'd been emailing me incessantly for months to get my car inspected. Money's so tight that I literally had to plan it around paycheck timing. Just yesterday my water heater burst all over my basement because it had corroded in less than 5 years. The plumber told me that my well water is too acidic. Needless to say, trying to get an impromptu loan for a water heater was traumatizing in and of itself. I got a high-interest loan for $2K. But I'd made this appointment for my inspection and I didn't want to be a no-show. Someone from Kelly had told me to print up an inspection coupon from online so I did. I found one for a $49 inspection and I could choose 3 free services with that coupon. So I had my neighbor print it up (I have no printer) and I drove there, still upset about how this water heater situation is going to make my life hell. I got there early. I'd made this appointment over a week ago. This guy, Anthony, motioned me over to his desk and I gave him the coupon. He asked which 3 free services I'd chosen. I told him the tire rotation, brake check, and a "check engine light scan." I also said that I would like my oil changed. That wasn't on the list, and I didn't know if it was something they'd look at during an inspection. (clearly not a car girl.) He was practically giddy. He added, "By the way, your state inspection is a free service. I do have to tell you that." That was my first red flag, because why in the ACTUAL F did i need to spend $45 for a free inspection? Even their coupon states that the car inspection is covered. Shysters. The second red flag was that he said it would take an hour and a half, when they'd told me it would take 1/2 an hour when I made the appointment, because I wanted to know whether I needed to be dropped off or wait. I'd chosen to wait, even though I had to take off work for that hour during a time it's hard to take off work. Two hours later, Anthony slithers up to me in their miserable waiting room where they blast some cheesy lifeguard soap opera for hours straight. It was physically jarring. He tells me that the mechanic found something... and that he couldn't pass me for an inspection. Keep in mind that my car has less than 23K miles on it and I've had it for 8 years. The brakes work perfectly, probably because I drive like an old lady though I'm not. I was just taught to maintain my car. I'd also recently had my tires inadvertently checked because I'd driven over a nail and had to replace a tire. ($95 for Progressive to send someone to put a donut on at 9PM at night, and then $200 for the regular tire replacement. Still bummed about that as well, but at least it seemed fair.) Anthony says that he doesn't know how I got to Kelly Service safely since I had no brake pads. My brakes don't even squeak. But I'm a chick in there alone and maybe look like a sucker. He told me that my dipstick was bone dry and no one could believe my car is running. Even between oil changes, I know how to check my oil. I had oil, it was just dark and I knew that meant it needed to be changed. My neighbor changed it 4K miles ago. Still, I had come into Kelly for a $45 inspection with 3 "free" services. Criminal. I thought my big splurge was the oil change. Anthony proceeds to scare the living hell out of me with "no one can believe you got here in one piece." He said I needed front brakes and the bill would be $363. At this point, my eyes have filled up. I asked him if I could leave and think about how to pay for the brakes. He said that he "couldn't" advise me on that. Sheer panic. I wondered if the water heater loan people could add $363. I thought I couldn't drive home safely and I was already freaked out about how late I was for my job. I told him I felt like I didn't have a choice. I finally just acquiesced and then tried to think about who could pick me up from there because I'd have to leave the car until I could pay for the new front brakes. I called my neighbor and he told me he could take me home. He was 30 minutes away, but he told me to call the loan people in the meantime just to see. I did and they added the $363.00. I sat at Kelly Service for another 2 hours feeling the weight of the world. Finally Anthony approached me and knelt down next to the miserable chair I'd been sitting in for hours, feeling an unbearable anxiety. He gave me a bill for $568.00. I had come into this place in good faith, thinking I was going to get a $45 inspection plus whatever an oil change costs. I got paid yesterday, so i was okay with possibly paying $100 for an inspection and oil change. I wouldn't even have known about the coupon if I hadn't been told by Kelly Services to print it up. The first words out of my mouth were, 'How could you do this to me?" Unconscionable shysters.

Kelly it's my love! I buy my Chevrolet Traverse 2016 year in…read morethe summer of this year. And you know, my manager Nicole is amazing woman! I'm so thankful for her passion and she's stay in connect all this time! Service here an amazing too! They help me shortly with all my problems. If you planing buy a new car I'm highly recommended this dealership! Good luck guys! You are the best of the best team

I am writing this review with a sad heart and I'm gonna tell it like it is I was lied too about…read moreEmily Lopez working there ontop of that I had them run my credit to tell me no to what I wanted done I have brought nine cars with you guys and I have given you business from the pocanos I have always spoke highly about you guys since 2016 it' kills me that I couldn't get into a Mitsubishi cuz I have brought only them since I learned how to drive they under value your car by 2 x and then say they are trying when really I had to call up Emily and within 24 hours she was able to get me in a hybrid tuson like I wanted but you guys ran my credit I wish I didn't have to do this you guys have been my home for cars but after this time a 10 car will not be in the picture it's sad no good people there anymore

Thadd Taylor was above and beyond helpful! Made the experience of a large warranty repair go…read moresmoothly! He did everything and we are very pleased. Thank you Thadd!!