CUSTOMERS BEAWARE!!…read more BEFORE TO GO THERE JUST THINK ABOUT 100 TIMES!!!!!!! I had a HORRIBLE EXPERIENCE at Halterman's Toyota. I brought my car in for a recall service, and while I was waiting inside the dealership, one of the Halterman's Toyota employees hit my car while driving it on the dealership property. The last thing you expect is for your car to be damaged at a REPUTABLE Toyota dealership where you should feel confident your vehicle is in good hands. This was completely unacceptable and extremely disappointing. After the incident, I refused to have the repair done there because I no longer trust the dealership or the way I was treated. Their response and attitude after the accident were unprofessional and unacceptable. As of today, my car is still not repaired, and this situation is now being pursued through legal channels. I will never return to Halterman's Toyota, will never use their services again, and cannot recommend this dealership to anyone. This situation would never have happened if the Toyota dealership employee had taken full responsibility and treated their customer the way they are supposed to. Instead, after the accident, they acted as if nothing had happened and made no effort to find a fair solution in my favor. They even lied and treated me disrespectfully, going so far as to tell me that they "didn't like me" after they damaged my car. This behavior is absolutely unprofessional and unacceptable!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Excellent service. Good people. In and out for service. Shawn is excellent. Tell you the truth…read moreabout your car.

I bought my car from the at the Saylorsburg location when I bought the car I loved it after a week…read moreit started to make a noise no questions asked they got it in and repair for me rapidly I would recommend this place to anyone who needs a vehicle

Highly recommend this place . Bought a Subaru Legacy and it was an amazing experience. Fast and…read moreeasy. Ask for Brandon Franco, he took care of everything in a professional matter and made it happen. Thank You So Much. Maciej

EXCELLENT experience. After being stuck in a leasing nightmare with a NJ dealership.(never again!)…read morewe spotted a car at the Ertle pre-owned dealership in Stroudsburg. I can't find enough good things to say about their service, transparency and how quickly they put our deal together, all while taking that terrible lease off our hands! Alex was always ready and available to answer any questions we had. Steven in finance was so patient, thorough and friendly. We will definitely be returning for future purchases.

Generally a great experience. Great people. Some hiccups with cars we were supposed to see but we…read morewere treated well and they took care of details well. I would put a 5th star if it wasn't for the trip to see the two used cars they couldn't locate. Stuff happens. Our salesperson Haley was really helpful and spent a good amount of time answering questions and attending all aspects of the process. We dealt with her after the used car issue. Everything went smooth from there. They are pretty busy. So a little patience may be in order. Happy with our new ride. Would definitely return.

My mother bought a car from Halterman's. When she started having problems with her car (while still…read moreunder warranty) they gave her the runaround to the point she had to sue them.

Service is the slowest I have ever witnessed in all my adult years..service adviser a big bullshit…read moreartist.

I love bringing service to this dealership. The workers are always helpful and compassionate to…read moreme, and to others I've witnessed. The wait isn't long, they get you in and out without delay. They work with you with offering ways to complete a task that might be shocking in the price of the work. They make sure they explain everything to you, without the customer feeling any type of pressure. They make sure you're comfortable while you wait, by having snack, drinks and a big screen to keep y you occupied while you wait.

staff is disorganized and doesn't pick up the phone or voicemail. avoid at all costs. I had to…read morepay to retrieve the registration they took out of my car.

These guys are great! I called them on Thursday evening, 5 mins before closing time, due to…read morefrustration with my local dealer. Mike Young (one of the managers) quickly sent me a detailed offer and answered my questions immediately and honestly. I filled out some paperwork (remotely) on Friday, and picked up the car on Saturday (today). Wayne Davy was very helpful as well today, getting us set up on the app, handling paperwork, etc. The finance team was efficient and personable. They gave the best pitch I have heard for an extended warranty (though I still didn't buy it). Also.... The price Abeloff offered me was much better than my local dealer; Abeloff's doc fees are reasonable; and they didn't try to stick me with a bunch of extras I didn't want. Overall this was an excellent experience. Although I live more than an hour away (in NJ) it was worth the trip. (For NJ residents - they seamlessly handle registration, taxes etc. for NJ). This was a much better experience than my local dealer, who wanted more for the car, were not forthright about the size of current financing rebates, charge an exorbitant doc fee, and insist on adding "extras" that the customer doesn't want.

Abeloff Kia was amazing! From Ryan in the service department to the amazing Ramon (Ray) in sales…read morethey all made my experience a breeze! I had bought a 2016 Kia from a shady car salesman at a place in NY and have had nothing but issues with it ever since buying it back in February! I brought it into the service department at Abeloff and Ryan was so great with getting me into a loaner vehicle while they diagnosed the problems. After finding out my car needed more work then it was worth Ryan got me in touch with Ramon (Ray) in sales and he was absolutely incredible with helping me get out of my bad loan and into a brand new 2025 Kia Sportage!!! I cannot say enough great things about Ray!! I am in love with my new car!!! Thank you so much Ray and everyone at Abeloff Kia!!!!

I took my Tahoe in because the passenger side mirror wouldn't tilt down when the truck was in…read morereverse. They charged me $99 for a diagnostic fee, claiming it was fixed. However, before I left, I checked the mirror and found it still didn't work. The technician came out, tried the mirror several times, and confirmed that it was indeed broken. I explained to the counter guy that the issue started when we had the first snowfall, and I had wiped snow off the top of the casing, not the actual mirror. They used this as an excuse, claiming that it wasn't covered under my bumper-to-bumper warranty and that the technician needed to replace the mirror. I was charged $99 for nothing and lied about the repair. I will be taking this matter to court to recover my $99.

I've only been to the Jeep side of Gray, but with the service I received from Gray Jeep is very…read moresatisfactory. So I'm hoping that customers get the same thing with the Chevrolet side of the dealership. I've never had an issue with Gray.

I called for a tow. The driver Pauly, picked my car up from the dealership and brought it to my…read morehouse. He was so polite, respectful and accommodating. He picked my car up in half the time the app said. The woman answering the phones, she was not so pleasent, but the driver he was great.

Terrible. The tow truck driver lied and said he was a at our location and knocked and waited ten…read moreminutes. This was not true as we were waiting 6 hours for this company. All they did was lie and lie. Avoid them at all costs.