CUSTOMERS BEAWARE!!…read more BEFORE TO GO THERE JUST THINK ABOUT 100 TIMES!!!!!!! I had a HORRIBLE EXPERIENCE at Halterman's Toyota. I brought my car in for a recall service, and while I was waiting inside the dealership, one of the Halterman's Toyota employees hit my car while driving it on the dealership property. The last thing you expect is for your car to be damaged at a REPUTABLE Toyota dealership where you should feel confident your vehicle is in good hands. This was completely unacceptable and extremely disappointing. After the incident, I refused to have the repair done there because I no longer trust the dealership or the way I was treated. Their response and attitude after the accident were unprofessional and unacceptable. As of today, my car is still not repaired, and this situation is now being pursued through legal channels. I will never return to Halterman's Toyota, will never use their services again, and cannot recommend this dealership to anyone. This situation would never have happened if the Toyota dealership employee had taken full responsibility and treated their customer the way they are supposed to. Instead, after the accident, they acted as if nothing had happened and made no effort to find a fair solution in my favor. They even lied and treated me disrespectfully, going so far as to tell me that they "didn't like me" after they damaged my car. This behavior is absolutely unprofessional and unacceptable!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Need to get a bit quicker Over two hours for an oil change and tire rotation. Service is fine if…read moreyou're not in a hurry.

Highly recommend this place . Bought a Subaru Legacy and it was an amazing experience. Fast and…read moreeasy. Ask for Brandon Franco, he took care of everything in a professional matter and made it happen. Thank You So Much. Maciej

I bought my car from the at the Saylorsburg location when I bought the car I loved it after a week…read moreit started to make a noise no questions asked they got it in and repair for me rapidly I would recommend this place to anyone who needs a vehicle

EXCELLENT experience. After being stuck in a leasing nightmare with a NJ dealership.(never again!)…read morewe spotted a car at the Ertle pre-owned dealership in Stroudsburg. I can't find enough good things to say about their service, transparency and how quickly they put our deal together, all while taking that terrible lease off our hands! Alex was always ready and available to answer any questions we had. Steven in finance was so patient, thorough and friendly. We will definitely be returning for future purchases.

Generally a great experience. Great people. Some hiccups with cars we were supposed to see but we…read morewere treated well and they took care of details well. I would put a 5th star if it wasn't for the trip to see the two used cars they couldn't locate. Stuff happens. Our salesperson Haley was really helpful and spent a good amount of time answering questions and attending all aspects of the process. We dealt with her after the used car issue. Everything went smooth from there. They are pretty busy. So a little patience may be in order. Happy with our new ride. Would definitely return.

my wife and I purchased an suv from these people a year and a half ago. After paying on time and…read moremore than our payment was on a consistent basis we had an issue. We just started our own business and transfered all of our payment information for all our bills to a larger calender. we mistakenly marked the date wrong for these people. They called me the day the payment was due and we explained our mistake and I would be in the next day. We were told that it would be unacceptable and we needed to find a way to get there to make thepayment. everyone that I spoke with were very rude and obnoxious. We also had a warrantee issue with our heat. They did finally get it fixed but they destroyed our dashboard in the process and grease all over our cloth seats. When we brought it to their attention they refused to repair the dash or clean the seats. I called the "management " and we set an appointment for them to look at the issues. They never showed and conveniently don't have time to meet us. This experience has been the worst we have ever dealt with. We will never deal with these people again and definitely wouldn't recommend them to anyone we have about a year and a half left of payments and can't wait for it to be over.

I just spent over $3100 of my saved moving money for a squeeling issue. I brought it in cause it…read morewas squeeling while driving and less when turning... also on/off at braking. I also asked for an oil change and inspection plus diagnosis/estimate for the camera, left wheel buttons, and steering wheel heat (all broken for 4-5 years). I sat there from 2pm to 5:15pm and went ouside to see my car on the riser, all wheels off, and the mechanic was stumped as to why the brakes were not working now. They charged me $800 to fix that and they said fixing ebrake was just cables and would be another $800 but I had to pre-pay parts ($400). They gave me a loaner then called at 10am next day saying they brakes just needed to be bled more and its ready. I brought it back for ebrake and Paul brought me a photo of the wheel base I think showing a 6-7" open crack and said they needed to replace both rear ones plus other things (I didnt get a written format of this assessment or quote or that photo and wish I had). They gave me a loaner to take home for a couple days while they fixed this. I picked it up, but they forgot to do the oil change and inspection so I made another appointment for the following Saturday (this past Saturday). Last Tuesday my AC/heat went off. It has been turning off since last year, but I usually get it back on by manually turning ac clutch with hand, pulling out/in the ac clutch fuse and another related fuse, then reset Uconnect and it has always come back on... not this time. I changed my appointment to Friday 8am and took PTO to get this done plus have longer weekend due to rain coming all Sat/Sun. I sat there for 4 bloody hours... around hour 3 they said its $625 for resistor replacement. I say okay... still waiting. Hour 4 I insist on answer and he says the resistor didnt fix it so they pulled that and dont know whats wrong. They said they have to escalate to engineering which will take a few days total, but Id hear from them next day (Saturday 5/23). Ive heard nothing and have no AC or heat. Im not a native here in PA and have been everywhere in the Milford area with no luck finding anyone competent and fair. I dont have evidence that photo was my Jeep, but Ill never know and now Ive used $3100 of money to move so I can have a room for my terminal brother who is in adv. heart failure to live with me. It took forever to save that and now I am so depressed and mad thinking they just scammed me out of thousands I didnt have to spare. I also take my ESA dog with me everywhere... I cant go anywhere without him when its hot now so we will be stranded on those days.

I love bringing service to this dealership. The workers are always helpful and compassionate to…read moreme, and to others I've witnessed. The wait isn't long, they get you in and out without delay. They work with you with offering ways to complete a task that might be shocking in the price of the work. They make sure they explain everything to you, without the customer feeling any type of pressure. They make sure you're comfortable while you wait, by having snack, drinks and a big screen to keep y you occupied while you wait.

My wife and I traveled about one hour to get to Abeloff Kia to purchase a 2026 Kia Sportage…read moreSX-Prestige. I am nearly 80 years old and I have bought numerous cars in my lifetime. It is generally a very stressful experience, as most people know. But this was the absolute best car buying experience I have ever had and my wife agreed with me. They had the vehicle that I wanted and the advertised price was the price I paid. I had a quote from Kelly Blue Book for the value of my trade in and they honored the quote. I didn't have to haggle and there was no game playing or upselling of any kind. Our sales person, Tyler Patirdi, was courteous, pleasant and so very easy to work with and he went above and beyond to make sure that we were happy and satisfied. He even called us two days later to see how we were enjoying the vehicle and to find out if we had any questions. I have already recommended Abeloff and Tyler to friends and family and it is my pleasure to give them a 5 star review. If I buy a car in the future, Abeloff will be my first outreach as I will gladly drive an hour to be treated this well by a car dealer. Take my word for it, you won't be sorry.

Just dealt with Ryan in the service department , drove 60 miles one way to get a proper diagnosis…read moreand repair.The service department was polite,professional,quick and honest in fixing my car and getting me back on the road.2020 Kia Sorento S with 87k miles and still going strong.

We purchased a Chevy Traxx a few months ago; we were informed the oil change, air filter and tire…read morerotation were due. Everything was covered except the air filter -- so we declined the air filter; we would change it our selves. The appointment was made during the phone call for the following week; the car was dropped off; and then we were BILLED $136!!!! For the free oil change and tire rotation. The service member DISCOUNTED the bill to $99 after we reiterated --- YOU SAID THE SERVICES WERE FREE. DO NOT BUY A CAR HERE --- the SERVICE TEAM offers free services and then bills for them after you take your car in! Paulette Brown

I've only been to the Jeep side of Gray, but with the service I received from Gray Jeep is very…read moresatisfactory. So I'm hoping that customers get the same thing with the Chevrolet side of the dealership. I've never had an issue with Gray.

Terrible. The tow truck driver lied and said he was a at our location and knocked and waited ten…read moreminutes. This was not true as we were waiting 6 hours for this company. All they did was lie and lie. Avoid them at all costs.

We had a stress free tow experience. Paulie was great. He communicated with us every step of the…read moreway. He called to say he was on his way to our home. He called when he arrived and he sent a text and a picture of our car when he arrived at the mechanic. Thank you Paulie for your professionalism and kindness.

I'm incredibly grateful for Mark and the care he puts into his work. He has helped me with…read moreeverything from routine oil changes and brakes to more complicated electrical issues, and I've always been able to trust both his knowledge and his honesty. What really stands out is that Mark genuinely cares about his customers and wants to make sure they are safe on the road. He takes the time to explain things, does quality work, and is very reasonably priced -- something that can be hard to find in the automotive world. It's reassuring to have a mechanic you can truly rely on, and I highly recommend Mark to anyone looking for someone skilled, trustworthy, and dependable.

We were traveling from Massachusetts and had an issue with our battery. They agreed to look at the…read morecar on short notice. JR and the staff we very accommodating and helpful. They gave us peace of mind for our trip home. Highly recommend!! Thank you.