everyone was friendly, no one pushed any package or extra on me. I just got a used Nissan…read morePathfinder and got it checked out at my mechanic. They said it was in great shape. Great detailing in and out. I would recommend to anyone who needs a car.

BUYER BEWARE!!!! Worst car buying experience ever, they tried to rip me off and have cut off all…read morecommunication after work was not complete prior to me picking up the car. I bought this car for my son we had the unfortunate experience of dealing with ivan the salesman, when we test drove it, it had not been detailed, it needed an alignment and there was a box in the trunk with a tail light in it all of which we were told would be done by the time we picked up the car, non of it was done. We sat down after the test drive we agreed on a price and he said the finance manager would call me to go over financing and finalize the paper work because we had to leave. The finance manager called within 2 hours that part was very easy they sent over a million and one pages I signed and sent everything over, laster that night my husband went threw the paper work because the numbers sounded off, they added a $1400 gap insurance without my knowledge and the price was almost $1000 over what I had agreed to, all things I didn't notice when I was signing, completely my fault for not reading all 50 pages. I called the finance manager and he tells me he will figure it out for when I pick up the car. I showed up a few days later to pick up the car and it was as if no one was expecting me to be there, the finance manager was not there and ivan the salesman was lying to the sales manager tom foster about the price we had agreed on, after I was able to cancel the gap insurance I sat there for almost 2 hours arguing with the Salman and the sales manager ivan finally admitted to the original agreement and tom agreed to cut me a check for the amount added but now im still stuck paying the intest on it. I look at the car, I can tell it has not been touched since iv seen it, but they assure me the mechanical work has been done, but im so tired and stressed from the day we leave, my son tells me its driving weird turns out the alignment is not done and low and behold the dam box for the tail light is still in the trunk, they wrapped it in the carpet trying to hide it, iv emailed tom foster the manager and the owner, iv called multiple times with no response, this car will not pass inspection, and now im going to be stuck paying to have these things fixed, they are scammed and take advantage of people, buyer beware!

Small town Harley shop that's been owned by the same family for years. This store is what shops…read moreused to be like before they became big and commercialized. While I was there I watched as they worked with a guy and recommended what he actually needed and did not try to upsell something just to make money. Good businesses like that are hard to find nowadays. If you live anywhere in or near Boston take the time to ride down here for any of your bike needs. You'll get personalized feedback and you can even take the commuter train back if you have to drop off your bike. They also have a military discount so make sure to ask.

Excellent service. Steve from the parts department was extremely helpful to me with a complicated…read morereturn. He went over and above. I appreciate it all and will definitely recommend their store.

Sorry not sorry all the money I spend to get talked to like I'm nothing pay on time and when I tell…read morethem my car in the shop they go and tell me to bad that has nothing to do with them as soon as I'm done paying they won't see me

I am very displeased with the service I received. After paying my auto loan on time for 3 years I…read morefinally decided to trade in the car with less than $3,000 remaining. The remaining amount was included in my new auto loan with a different dealership and finance company. The same day (4/30/18) CNAC in Brockton, MA provided a 10 day payoff quote to the new dealership, they contacted me for a payment. I made the payment reluctantly because They told me they would report a late payment if I didn't. But they said any over payment would be refunded to me. I called back almost 2 weeks later to confirm if they received the payoff because they told me I would have to make another payment if they didn't receive the payment in time. The new dealership hand delivered the payoff check to them on 4/16. I was told it would take 2 weeks to receive the refund. I called back on 4/27 to check the status and I was then told to wait 1 month. I informed Jeff that that was not what I was told before. His tone was very condescending. I told him, then I would call back in a few weeks to check the status. He told me not to call back because refund are processed by the corporate office and there is nothing he they can do. He then told me that he would act like a customer and ignore my calls. I asked if I have ever ignored any calls and he said he's not talking about me. So I said then why would you ignore my calls. When CNAC wants their money they call you and will come get the car the next day. But now they they owe me money, they want to refuse my calls and treat me like I wasn't a loyal paying customer for 3 years. From April 2015 to April 2018, I made all my payments. I then called the corporate office on 5/1 and I"m told I need to contact the general manger because they it is a franchise and they run their business how they want. And indicated I would have to speak to them about the refund. I paid and additional $215 beyond the payoff quote they received on 4/30, so I want the money that is owed to me. This company is coming off very deceitful just to get a few extra bucks off their customers who come to them when they run out of options.

Despite their horrendous reviews across the internet (on Yelp, Google & several used car websites),…read morewe chose to do business with Vista Motors because they had an Audi A3 Hatchback on their lot at a price we (up until that point) couldn't beat elsewhere locally. We checked & double-checked their online advertisements (including their website) & confirmed the price of the vehicle and that (1) that price wasn't a "cash only" price as they offered financing on the amount in their advertisements and (2) that each advertisement literally contained the phrase "guaranteed approval" for everyone with "20% down." After a couple of visits to the lot to test drive and inspect the car thoroughly we sat down with one of the sales reps (Leann) to get more information. In particular, we wanted to know why they'd had the car on their lot(s) for more than a year without moving it either to a customer or auction. She didn't know. We left and did our own research to be sure there were no major accidents (including pulling the CarFax on it ourselves since they didn't have it available for us in their office when we inquired on the history of the car). Satisfied that we weren't buying a lemon, we walked back into the dealership on Saturday, July 25, 2015 and found why so many people leave awful reviews. We were helped initially by Carlos (I think that's his name) who knew even less about the vehicle than Leann. And when we began trying to negotiate price on the vehicle he looked at us like we had three heads & were speaking Greek since he said he doesn't do that. Let me repeat that. A sales rep at Vista Motors said he's not the one who negotiates price. What is he there for then? I mean, he had no information on the car when we asked (literally, none...he barely knew what model it was). Is he a seat warmer? Leann walked in the door moments later and offered to work on the price with us as soon as she finished with the customer she was with. Without another word to us Carlos picked up our paperwork and threw it on her desk exclaiming, "she can deal with you now" and didn't say another word to us that visit. Dealing with Leann wasn't much more productive. She attempted to employ every sneaky used-car-dealership scam in the book from asking for a deposit to hold the car (before we'd even agreed on a purchase price) to continually shoving a credit application across the counter telling us she can negotiate our price easier if she knows our credit score (while asking how much we wanted to pay per month). Even after showing her our credit scores (using Credit Karma - which showed an updated credit report date of that week) she insisted credit scores can "change wildly!" and that she couldn't negotiate without them. Even knowing this to be patently false and gimmicky, we continued since we wanted the car. We noticed on the car a sticker price $1,000 more than the online advertised price. She said that's the "cash only" price and that it's for people either paying cash or who have great credit. We pointed out that it didn't say that in the advertisement (literally) and she said she'd work to get us a "good deal". A week after filling out the credit app with her guarantee she'd get a good deal, we hadn't heard back from her. This was after she promised she'd call on Monday no matter what. The following Saturday - a week later - she still had no answers. As of that following (second) Monday, August 4, 2015, I called and left a message since we knew it couldn't take *that* long to run a credit report and discuss price figures with the owner. Alas, as we expected, that wasn't the case. They'd gone through the entire loan application process over that period with the banks they work with and Leann "explained" that since we have poor credit (due to student loans, which is another story completely) she had to use the NADA value for the loan (which is even more than the sticker price on the car at the lot) for the loan. Not only did they move forward with a loan app without consulting me on the final price, they went above their advertised and their lot-posted prices using credit as an excuse. This is neither ethical nor legal in Massachusetts. Adding insult to injury, they wanted to charge us an exorbitant amount of money for the car with an outrageous down payment (nearly 50% down). The car was listed online for $9,990. They wanted $5,000 down and then wanted to put us on a five year $11,000 loan at $241/month. After all was said and done, we would've ended up paying almost $20,000 (including interest) on a car advertised for half that. We politely declined and immediately filed a complaint with the Consumer Protection Agency for deceptive advertising practices.

Avoid!!! Car buying purchase is a nightmare. Made payment on a car 13 days ago, and still have…read morenot received a valid title. I currently have the car, which I can't drive legally, as it is unregistered and no longer insured (as my 7 day window has closed) Dealership has done nothing to remedy this, and has become rude, as if this problem is my fault. There are plenty of other used car lots around. I recommend anyone else. Don't buy from here.

Murph and his team at CarZone are the finest experts I know. He cares about my car and my welfare…read more I can see that he treats everyone the same way. He is on our side. My transmission was failing. He immediately referred me to a fair transmission specialist. My mileage was dropping. He and Alex showed that my rusting gas tank was leaking. He immediately referred me to a fair specialist who replaced my tank. I went to a tire shop on Beacon Street in Somerville to have my car inspected. It didn't pass because of a 'loose left front end.' They quoted $850 to fix it (replace parts, balance, realign). Because I hadn't noticed anything at all wrong, I went to Murph for a second option. He and Alex showed that the left front tire was only very slightly loose. Within five minutes, Alex tightened the lug nuts and the tire was as solid as a rock. I went back to the inspection shop, and it passed. In the end, Murph saved me $850 for totally unnecessary repairs. I always feel as though I am in good hands with Murph. He can quickly see and solve problems. He is very knowledgeable, reliable, and fair. He is an outstanding leader. When I have a car problem, Murph is the first person I go to.

My daughter had been all over the place looking for another car to replace her failing Ford Focus…read more She was totally frustrated and disappointed because her credit rating would not allow her to simply walk in and purchase a reliable car like a 2012 or 2013 at an affordable rate. Most wanted 21% which put her payment out of reach and paying double for the car. We came across American Auto Match on Facebook and within 3 days, she was happily driving at a 1st Time Buyer program which was less than 5%. Thank You Jack

sold me a horrible SUV, with major electrical problem, didn't do anything to help when I ran into…read moreproblems... Don't buy a car here!

Amazing service and they will always will work with you. Gave me the best quality car that I can…read moreask for. I would definitely recommend anyone to them, great people.

I've bought one SUV here, and the overall experience was just fine. I'm in and out under ninety…read moreminutes. No complaints. I had a car I was trading in, and the deal really worked out in my favor. Quick Lane service center is also top shelf too! Literally, quick service, no nonsense, and in and out. The thing is, I've seen folks just show up for an inspection sticker or oil change without a booking/reservation, and get shooed away because the place is booked and busy. Folks... if you book in advance it is easy peasy. Great service. Clean waiting area and bathroom. Plenty of coffee and water. Very nice and friendly staff. No negatives whatsoever. HWP 18NOV2025

Went in for an oil change. When did an oil change get to be over $100 for a basic f150. That aside…read more Pleasant and helpful. Took a bit longer than promised, but still ok. Although what seems like a minor error, might really expose a bit of a scam. I got the report back after the service. Has a huge amount of items they are supposed to check. They listed "mechanic inspected and recommends replacing the cabin air filter" ..ok seems reasonable..until you realize that model of truck does NOT have a cabin air filter! So are they idiots or scammed? Recommended something that does not exist? This shines a light on the question, if they didn't check this phantom part, what else did they not inspect? Makes me wonder if they just change the oil and just check off the check list randomly. So much for earning the value of a $100+ LOF. Yes it seems minor, but what else are they skimping on? Do better. Car dealers have a bad reputation. Service like this supports the stereotype.

The Garage in Brockton, MA, is a great place to buy a used car. I recently (August 2026) bought a…read more2014 Subaru Outback from them. There were many other fine cars on their lot, but I was set on the Outback. Nick, the General Manager, explained theirs is a family business, and they only buy clean, clean-title vehicles, often from new car dealers taking them in on trade. From the very first phone call, I experienced friendly, honest communication, and a willingness to go the extra mile to make sure I was happy with the car. I am! In the time I spent in their small office, I overheard other salespeople speaking to other clients with courtesy, compassion, and no BS, unlike the pressure I've experienced elsewhere over the years. Did I mention it took me over three hours to get to The Garage in Brockton - by bus and commuter train? It was worth every minute of the trip to get a fair deal and a great buying experience on a car I will be driving for years. I fully recommend this dealer - with no incentive to say so except my gratitude for Nick and everyone who helped get this done.

They did not pay for the thing on my grandfather's car they paid half when they should have paid…read morethe hole thing an for that it leaves a bad taste in my mouth that they don't care about there customers an then they gave him a hard time about it an screwed him on his trade an made 3 times the amount on it so I would think twice an yes my grandfather is happy with the car but not how they made him feel about paying for something they knew about to start with

Great experience from start to finish! Everyone was honest, professional, and genuinely helpful. I…read morenever felt pressured, and they made the entire process easy and comfortable. It's nice to know there are still dealerships you can truly depend on. I would definitely recommend them! Alex did a fantastic job!!!!!

This place is the ABSOLUTE WORST !!!!! DO NOT GO HERE !!! I bought a car here and it took them 13…read moreweeks to pay off my trade in which caused my credit rating to tank. I had to take matters into my own hands to try and fix my credit. Now, 6 months later they are upset with my HONEST review of their business and now I get the RUDE owner texting me and harassing me during my work say. SEVERAL times I asked him to stop harassing me at work yet he continued. Now they are begging me to take down my HONEST reviews of a poorly run business and a bunch of bullies