1. J. Cwanger

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Cherry Hill Township, NJ

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J. Cwanger

5.0 (6 reviews)
Closed • 8:00 am - 5:00 pm

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5 years ago

Very knowledgeable, helpful, and dependable. Always respond to questions or service request. Highly recommended.

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9 years ago

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(26 reviews)

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After experiencing extensive roof, siding and gutter damage from the current seasonal storms, we…read morewere in desperate need of a highly skilled roofing company who had substantial expertise in both workmanship and the knowledge to communicate effectively with our insurance company. There truly was only one company for our huge unexpected project ~ Alpha Roofing. Be careful who you 'roof' with ~ many will not deal with insurance companies leaving you in the lurch just when you need their help most. We received a detailed estimate (thank you Edna and Christina!), Jim took the time to discuss our needed repairs with our insurance company and within a couple of weeks, Alpha had our roof fixed, the shelters beautifully repaired, the downspouts properly in place, the siding up and looking perfect! (THANK YOU SHAWN AND TOM!!) This is a top notch company ~ they keep appointments, their estimates are honest, their crew is professional and their work is unmatched. Above and beyond, Alpha Roofing is a godsend. P.S. Your clean-up was spectacular!

Very frustrating. Don't fall for the 15 year warranty like I did…read more I am writing my honest review after having my roof done by Alpha Roofing in January of 2026. I don't like writing reviews and most certainly don't like hurting people's businesses. I understand a business takes up a lot of time an effort to build and maintain while being easily hurt by reviews dropped casually over petty grievances putting somebody's living at risk. I do think taking thoughtful accountability can be a major driving force in the improvement of a business though, and that is the spirit in which I write this review. In a nutshell here is what happened to me. In December of 2025 I notice a leak in the ceiling of my baby child's bedroom. I call a roofer to take a look, and the ridge of the roof had been pulled off by the wind. Apparently, there were multiple vulnerable spots and the leak in my son's bedroom was just one of them which appeared to come from the chimney's lack of flashing (which was flagged by home inspection when I bought the house). The recommendation was to replace the roof. First offer was 10K with no warranty but after I spoke with Alpha Roofing they offered 7.6K with a 15 year warranty. I took the second offer because it sounded better plus this roofer had been recommended to me by a friend. So, the roof was done in January and in March the same leak appeared in my baby's room only 2 months after the roof was done. I get on the roof to check the chimney and notice that the flashing that had been done was a very poor job. Not only was it not step flashing (which is the standard practice and the logical thing to do here since the chimney was leaking and prompted the roof repair to begin with) but it was not even caulked around the entire perimeter surrounding the top seam of the flashing. When I showed the pictures to my home inspector, he said the flashing they did was called "Philly flashing" AKA "stupid flashing" (his words not mine). It was only the counter flashing with no step flashing laid in overlapping fashion with the shingles. I call Jim Barton (the owner of Alpha Roofing as far as I know and who had been referred to me by a friend) and he sends a couple of his workers to caulk the rest of the seam around the chimney flashing. I ask if the solution is not to do the step flashing since that is the industry standard and because my house inspector told me that the caulking would have to be redone after 2 years or so (and I paid for 15 year warranty). Jim offers to send his guys to redo it every 2 years on my bill. I tell him I don't like that because the price tag of 7.6K I paid included 15 years of warranty. After me basically wrestling with this issue over text messages and many ignored calls, Jim agrees to redo the flashing around the chimney. So, after a couple more months and a new leak in the same spot of by son's bedroom he finally sends his guys again but, surprise: he only does the counterflashing again with no step flashing. The only upgrade was cutting the reglets on the chimney wall to tuck in the top seam of the flashing sheet. I feel I have been wronged by this person. The only time Jim reached out to me was to call me in the middle of the weekend to ask for the payment of the service done the previous day. After that I have been forced to work around his schedule to communicate with him and I can't have a reasonable conversation. This is very unprofessional and shows that he is totally fine leaving me at a very uncomfortable position waiting for my roof to leak again and only then get him to do something about it. I understand that talking to clients can be frustrating and nerve wrecking for a business owner worried about lawsuits and liability. However, I have been very reasonable and waited 9 months before dropping this review after being basically ignored all this time. I am almost ready to abandon this 15-year warranty. I am more than willing to withdraw this review if I see serious and consequential action to make amends.

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Fabulous experience from start to finish. Dan met with me to understand what I was looking for and…read morewalked me through my options, the step-by-step process from measurement to ordering to installation, pricing, etc. He was kind, helpful, and professional. Anthony and Scott did the window installation. They were both phenomenal. They took their time, made sure everything was done properly, cleaned up after, and gave me a full demonstration of how the new windows work. Highly recommend.

I did extensive research before replacing the 17 windows in our home. After obtaining several…read moreestimates, reading online reviews, and asking for recommendations from our local community, we chose Windows Place Plus. From the very beginning, the sales process was excellent. Tom was professional, knowledgeable, and took the time to explain our options without any pressure. He provided a fair price and assured us the installation would be completed smoothly in two days. Unfortunately, the installation itself did not initially meet those expectations, and I had several concerns during and after the project. However, what truly impressed me was how the company responded. As soon as the owner, Jackie, learned about my concerns, she contacted me immediately and personally came to my home to listen and discuss the issues. She was attentive, professional, and committed to making things right. Shortly afterward, Jackie sent Anthony to address the concerns. Anthony took the time to carefully correct the issues and made sure everything was completed to my satisfaction. His attention to detail and commitment to quality workmanship were greatly appreciated. This experience reinforced why Windows Place Plus has earned such a strong reputation. No company is perfect, and mistakes can happen. What sets a great company apart is how they respond when something doesn't go as planned. Windows Place Plus stood behind their work, took ownership of the situation, and ensured the job was completed correctly. Because of their commitment to customer satisfaction and standing behind their workmanship, I would confidently recommend Windows Place Plus to my friends and family.

J. Cwanger - roofing - Updated November 2026

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